.support-v159 {
  --sv-bg: #0b1116;
  --sv-panel: #10171e;
  --sv-panel-2: #0d141a;
  --sv-line: rgba(255, 255, 255, .075);
  --sv-line-soft: rgba(255, 255, 255, .05);
  --sv-text: #f2f5f8;
  --sv-copy: #b8c2ce;
  --sv-muted: #9aa8b6;
  --sv-yellow: #ffc43d;
  --sv-blue: #62c9ff;
  --sv-green: #8de52b;
  --sv-violet: #967fff;
  --sv-red: #ff718a;
  padding: 18px 0 34px;
}
.support-v159 *, .support-v159 *::before, .support-v159 *::after { box-sizing: border-box; }
.support-v159 button, .support-v159 input, .support-v159 textarea, .support-v159 select { font: inherit; }
.support-v159 [hidden] { display: none !important; }
.sv-visually-hidden { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0, 0, 0, 0) !important; white-space: nowrap !important; border: 0 !important; }


.sv-button {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 0 15px;
  border: 1px solid var(--sv-line);
  border-radius: 13px;
  color: #d8e0e8;
  background: rgba(255, 255, 255, .025);
  font-size: 9px;
  font-weight: 900;
  text-decoration: none;
  cursor: pointer;
  transition: transform .2s ease, border-color .2s ease, background .2s ease, box-shadow .2s ease;
}
.sv-button:hover { transform: translateY(-1px); }
.sv-button.is-primary {
  color: #15130b;
  border-color: rgba(255, 196, 61, .42);
  background: linear-gradient(180deg, #ffd45e, #ffc43d);
  box-shadow: 0 12px 25px rgba(255, 196, 61, .11);
}
.sv-button.is-primary:hover { box-shadow: 0 15px 30px rgba(255, 196, 61, .16); }
.sv-button.is-ghost { color: #cbd4dd; border-color: rgba(98, 201, 255, .14); background: rgba(98, 201, 255, .035); }
.sv-button.is-ghost i { color: var(--sv-blue); }
.sv-button:disabled { opacity: .55; cursor: wait; transform: none; }

.sv-ticket-topic {
  --sv-topic: 98, 201, 255;
  width: 45px;
  height: 45px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid rgba(var(--sv-topic), .22);
  border-radius: 14px;
  color: rgb(var(--sv-topic));
  background: rgba(var(--sv-topic), .065);
  font-size: 15px;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.03);
}
.sv-ticket-topic.is-cyan { --sv-topic: 98, 201, 255; }
.sv-ticket-topic.is-violet { --sv-topic: 150, 127, 255; }
.sv-ticket-topic.is-green { --sv-topic: 126, 220, 67; }
.sv-ticket-topic.is-blue { --sv-topic: 81, 145, 255; }

.sv-status {
  --sv-status-color: 130, 144, 157;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 30px;
  padding: 0 10px;
  border: 1px solid rgba(var(--sv-status-color), .18);
  border-radius: 999px;
  color: rgb(var(--sv-status-color));
  background: rgba(var(--sv-status-color), .045);
  white-space: nowrap;
  font-size: 7px;
  font-weight: 900;
  letter-spacing: .03em;
  text-transform: uppercase;
}
.sv-status.is-open { --sv-status-color: 98, 201, 255; }
.sv-status.is-waiting { --sv-status-color: 150, 127, 255; }
.sv-status.is-answered { --sv-status-color: 99, 219, 157; }
.sv-status.is-closed { --sv-status-color: 126, 139, 151; }

.sv-form-status {
  margin: 13px 0 0;
  padding: 10px 12px;
  border: 1px solid rgba(98, 201, 255, .18);
  border-radius: 11px;
  color: #b9e7fb;
  background: rgba(98, 201, 255, .05);
  font-size: 9px;
  font-weight: 700;
}
.sv-form-status.is-error { color: #ff9caf; border-color: rgba(255, 113, 138, .24); background: rgba(255, 113, 138, .055); }
.sv-form-status.is-success { color: #a0e0c2; border-color: rgba(99, 219, 157, .22); background: rgba(99, 219, 157, .05); }
.sv-form-status i { margin-right: 5px; }
.sv-alert { margin: 18px; padding: 13px; border-radius: 12px; font-size: 10px; }
.sv-alert.is-error { color: #ff9caf; border: 1px solid rgba(255, 113, 138, .24); background: rgba(255, 113, 138, .055); }


.sv-member-hero {
  min-height: 132px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 26px;
  padding: 23px 27px;
  overflow: hidden;
  border: 1px solid var(--sv-line);
  border-radius: 24px;
  background:
    radial-gradient(circle at 0 0, rgba(98, 201, 255, .08), transparent 28%),
    radial-gradient(circle at 94% 0, rgba(255, 196, 61, .055), transparent 26%),
    linear-gradient(145deg, rgba(18, 24, 31, .96), rgba(11, 16, 22, .96));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.025);
}
.sv-member-hero-copy { min-width: 0; display: flex; align-items: center; gap: 16px; }
.sv-member-hero-icon {
  width: 54px;
  height: 54px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid rgba(98, 201, 255, .22);
  border-radius: 17px;
  color: var(--sv-blue);
  background: rgba(98, 201, 255, .065);
  font-size: 19px;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.04);
}
.sv-member-hero-copy small { color: var(--sv-blue); font-size: 8px; font-weight: 900; letter-spacing: .9px; text-transform: uppercase; }
.sv-member-hero h1 { margin: 7px 0 4px; color: var(--sv-text); font-size: clamp(24px, 2.4vw, 36px); line-height: 1.08; letter-spacing: -1.35px; }
.sv-member-hero p { max-width: 690px; margin: 0; color: #919ba9; font-size: 10px; line-height: 1.6; }
.sv-member-summary { flex: 0 0 auto; display: grid; justify-items: end; gap: 10px; }
.sv-member-stats { display: grid; grid-template-columns: repeat(3, 92px); overflow: hidden; border: 1px solid var(--sv-line-soft); border-radius: 14px; background: rgba(255,255,255,.015); }
.sv-member-stats div { padding: 10px 12px; }
.sv-member-stats div + div { border-left: 1px solid var(--sv-line-soft); }
.sv-member-stats strong, .sv-member-stats span { display: block; }
.sv-member-stats strong { color: #f6f8fa; font-size: 19px; line-height: 1; }
.sv-member-stats span { margin-top: 4px; color: #919ca8; font-size: 7px; font-weight: 800; text-transform: uppercase; }
.sv-member-hero-actions { display: flex; justify-content: flex-end; gap: 8px; }

.sv-account-shell {
  display: grid;
  grid-template-columns: 264px minmax(0, 1fr);
  align-items: start;
  gap: 16px;
  margin-top: 16px;
}
.sv-main-tabs {
  display: grid;
  gap: 8px;
  padding: 13px;
  border: 1px solid var(--sv-line);
  border-radius: 22px;
  background: linear-gradient(145deg, rgba(17, 24, 31, .97), rgba(11, 16, 22, .97));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.02);
}
.sv-main-tabs::before {
  content: "Supportcenter";
  padding: 5px 8px 9px;
  border-bottom: 1px solid var(--sv-line-soft);
  color: #919ca7;
  font-size: 8px;
  font-weight: 900;
  letter-spacing: .8px;
  text-transform: uppercase;
}
.sv-main-tabs button {
  position: relative;
  min-height: 67px;
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 10px;
  overflow: hidden;
  border: 1px solid transparent;
  border-radius: 15px;
  color: #9aa6b3;
  background: transparent;
  text-align: left;
  cursor: pointer;
  transition: border-color .2s ease, background .2s ease, color .2s ease, transform .2s ease;
}
.sv-main-tabs button:hover { color: #d9e1e8; background: rgba(255,255,255,.02); transform: translateX(1px); }
.sv-main-tabs button.is-active { color: #fff; border-color: rgba(150, 127, 255, .22); background: rgba(150, 127, 255, .07); box-shadow: inset 3px 0 0 var(--sv-violet); }
.sv-tab-icon { width: 40px; height: 40px; display: grid; place-items: center; border: 1px solid rgba(98, 201, 255, .18); border-radius: 13px; color: var(--sv-blue); background: rgba(98, 201, 255, .055); font-size: 14px; }
.sv-main-tabs button:nth-of-type(2) .sv-tab-icon { color: var(--sv-yellow); border-color: rgba(255,196,61,.18); background: rgba(255,196,61,.055); }
.sv-main-tabs button.is-active .sv-tab-icon { color: var(--sv-violet); border-color: rgba(150,127,255,.22); background: rgba(150,127,255,.08); }
.sv-main-tabs button > span:nth-child(2) { min-width: 0; display: grid; gap: 3px; }
.sv-main-tabs strong { color: inherit; font-size: 11px; }
.sv-main-tabs small { color: #939ba5; font-size: 7px; }
.sv-main-tabs b { min-width: 28px; padding: 5px 7px; border: 1px solid var(--sv-line); border-radius: 999px; color: #abb6c1; background: rgba(255,255,255,.02); font-size: 8px; text-align: center; }

.sv-view-panel {
  min-width: 0;
  overflow: hidden;
  border: 1px solid var(--sv-line);
  border-radius: 24px;
  background: linear-gradient(145deg, rgba(16, 23, 30, .98), rgba(11, 16, 22, .98));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.02);
}
.sv-card-header {
  min-height: 88px;
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr) auto;
  align-items: center;
  gap: 13px;
  padding: 16px 18px;
  border-bottom: 1px solid var(--sv-line-soft);
  background:
    radial-gradient(circle at 0 50%, rgba(98, 201, 255, .075), transparent 30%),
    linear-gradient(90deg, rgba(255,255,255,.017), transparent 70%);
}
.sv-card-header.is-new { background: radial-gradient(circle at 0 50%, rgba(255, 196, 61, .075), transparent 30%), linear-gradient(90deg, rgba(255,255,255,.017), transparent 70%); }
.sv-card-icon { width: 46px; height: 46px; display: grid; place-items: center; border: 1px solid rgba(98,201,255,.22); border-radius: 15px; color: var(--sv-blue); background: rgba(98,201,255,.065); font-size: 15px; }
.sv-card-header.is-new .sv-card-icon { color: var(--sv-yellow); border-color: rgba(255,196,61,.22); background: rgba(255,196,61,.065); }
.sv-card-header > div { min-width: 0; }
.sv-card-header small, .sv-faq header small { display: block; color: var(--sv-blue); font-size: 7px; font-weight: 900; letter-spacing: .85px; text-transform: uppercase; }
.sv-card-header.is-new small { color: var(--sv-yellow); }
.sv-card-header h2, .sv-faq h2 { margin: 4px 0 2px; color: #eff3f6; font-size: 16px; letter-spacing: -.45px; }
.sv-card-header p { margin: 0; color: #929ca6; font-size: 8px; }
.sv-header-badge { display: inline-flex; align-items: center; gap: 6px; min-height: 32px; padding: 0 10px; border: 1px solid rgba(150,127,255,.18); border-radius: 999px; color: #b5a7ff; background: rgba(150,127,255,.05); font-size: 7px; font-weight: 900; text-transform: uppercase; }

.sv-ticket-filters { display: flex; gap: 7px; padding: 14px 18px 6px; overflow-x: auto; }
.sv-ticket-filters button {
  min-height: 34px;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 0 11px;
  border: 1px solid var(--sv-line-soft);
  border-radius: 11px;
  color: #8f9ca8;
  background: rgba(255,255,255,.016);
  white-space: nowrap;
  font-size: 8px;
  font-weight: 800;
  cursor: pointer;
}
.sv-ticket-filters button.is-active { color: #fff; border-color: rgba(98,201,255,.24); background: rgba(98,201,255,.06); }
.sv-ticket-filters b { color: #b7c2cd; font-size: 8px; }
.sv-ticket-list, .sv-staff-ticket-list { display: grid; gap: 8px; padding: 12px 18px 18px; }
.sv-ticket-row {
  min-width: 0;
  min-height: 78px;
  display: grid;
  grid-template-columns: 45px minmax(0, 1fr) auto 14px;
  align-items: center;
  gap: 13px;
  padding: 12px 14px;
  border: 1px solid var(--sv-line-soft);
  border-radius: 17px;
  color: inherit;
  background: rgba(8, 14, 19, .6);
  text-decoration: none;
  transition: transform .2s ease, border-color .2s ease, background .2s ease, box-shadow .2s ease;
}
.sv-ticket-row:hover { transform: translateY(-1px); border-color: rgba(98,201,255,.2); background: rgba(14,22,29,.88); box-shadow: 0 12px 24px rgba(0,0,0,.12); }
.sv-ticket-copy { min-width: 0; display: grid; gap: 3px; }
.sv-ticket-copy small { overflow: hidden; color: #929ca6; font-size: 7px; font-weight: 850; letter-spacing: .04em; text-overflow: ellipsis; text-transform: uppercase; white-space: nowrap; }
.sv-ticket-copy strong { overflow: hidden; color: #e9eef2; font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
.sv-ticket-copy span { overflow: hidden; color: #929ca5; font-size: 8px; text-overflow: ellipsis; white-space: nowrap; }
.sv-ticket-copy span i { margin-right: 5px; color: #73c9ef; }
.sv-ticket-copy span i:not(:first-child) { margin-left: 9px; }
.sv-ticket-row .sv-status { justify-self: end; }
.sv-ticket-arrow { color: #939ca3; font-size: 8px; }
.sv-ticket-row > time { justify-self: end; color: #939ba4; font-size: 7px; white-space: nowrap; }
.sv-ticket-row.is-staff-row { grid-template-columns: 45px minmax(0, 1fr) auto auto 14px; }
.sv-empty { min-height: 210px; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 6px; padding: 25px; border: 1px dashed rgba(255,255,255,.09); border-radius: 17px; color: #929ca5; text-align: center; }
.sv-empty > i { margin-bottom: 5px; color: var(--sv-blue); font-size: 27px; }
.sv-empty strong { color: #d5dde4; font-size: 12px; }
.sv-empty span { font-size: 9px; }
.sv-empty button { margin-top: 6px; border: 0; color: var(--sv-yellow); background: none; font-size: 9px; font-weight: 900; cursor: pointer; }
.sv-pagination, .sv-server-pagination { display: flex; justify-content: center; gap: 6px; padding: 0 18px 18px; }
.sv-pagination button, .sv-server-pagination a { width: 33px; height: 33px; display: grid; place-items: center; border: 1px solid var(--sv-line-soft); border-radius: 10px; color: #919ca7; background: rgba(255,255,255,.018); font-size: 8px; font-weight: 800; text-decoration: none; cursor: pointer; }
.sv-pagination .is-active, .sv-server-pagination .is-active { color: #17130a; border-color: rgba(255,196,61,.34); background: var(--sv-yellow); }


.sv-form { padding: 18px; }
.sv-topic-picker { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 8px; margin-bottom: 16px; }
.sv-topic-picker button {
  --sv-topic: 98, 201, 255;
  min-height: 58px;
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 9px 11px;
  border: 1px solid var(--sv-line-soft);
  border-radius: 15px;
  color: #8f9ca8;
  background: rgba(8,14,19,.58);
  cursor: pointer;
  transition: transform .18s ease, border-color .18s ease, background .18s ease;
}
.sv-topic-picker button.is-cyan { --sv-topic: 98, 201, 255; }
.sv-topic-picker button.is-violet { --sv-topic: 150, 127, 255; }
.sv-topic-picker button.is-green { --sv-topic: 126, 220, 67; }
.sv-topic-picker button.is-blue { --sv-topic: 81, 145, 255; }
.sv-topic-picker button:hover { transform: translateY(-1px); border-color: rgba(var(--sv-topic), .19); }
.sv-topic-picker button span { width: 34px; height: 34px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid rgba(var(--sv-topic), .17); border-radius: 11px; color: rgb(var(--sv-topic)); background: rgba(var(--sv-topic), .055); }
.sv-topic-picker button strong { overflow: hidden; font-size: 9px; text-overflow: ellipsis; white-space: nowrap; }
.sv-topic-picker button.is-active { color: #fff; border-color: rgba(var(--sv-topic), .28); background: rgba(var(--sv-topic), .065); box-shadow: inset 3px 0 0 rgb(var(--sv-topic)); }
.sv-fields { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.sv-field { min-width: 0; display: grid; gap: 6px; color: #cbd4dc; font-size: 9px; font-weight: 800; }
.sv-field.is-wide { grid-column: 1 / -1; }
.sv-field > span { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.sv-field em { color: #929ca5; font-size: 7px; font-style: normal; font-weight: 700; }
.sv-field b { color: #929ca5; font-size: 7px; }
.sv-field > div { min-height: 47px; display: flex; align-items: center; gap: 10px; padding: 0 13px; border: 1px solid var(--sv-line-soft); border-radius: 13px; color: #929ca4; background: rgba(7,13,18,.67); transition: border-color .18s ease, box-shadow .18s ease, background .18s ease; }
.sv-field > div:focus-within { border-color: rgba(98,201,255,.3); background: rgba(9,16,22,.92); box-shadow: 0 0 0 3px rgba(98,201,255,.04); }
.sv-field input, .sv-field textarea { width: 100%; border: 0; outline: 0; color: #eef2f5; background: transparent; font-size: 10px; }
.sv-field input::placeholder, .sv-field textarea::placeholder { color: #939ca3; }
.sv-field .is-textarea { align-items: flex-start; min-height: 144px; padding: 12px 13px; }
.sv-field textarea { min-height: 116px; resize: vertical; line-height: 1.6; }
.sv-field > small { min-height: 0; color: #ff91a4; font-size: 8px; font-weight: 700; }
.sv-field.has-error > div { border-color: rgba(255,113,138,.46); }
.sv-form-footer { display: flex; align-items: center; justify-content: space-between; gap: 18px; margin-top: 17px; padding-top: 15px; border-top: 1px solid var(--sv-line-soft); }
.sv-form-footer p { margin: 0; color: #929ca5; font-size: 8px; line-height: 1.55; }
.sv-form-footer p i { margin-right: 6px; color: var(--sv-green); }
.sv-form-footer a { color: var(--sv-blue); }


.sv-guest-hero {
  min-height: 154px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 28px;
  padding: 26px 29px;
  border: 1px solid var(--sv-line);
  border-radius: 24px;
  background:
    radial-gradient(circle at 0 0, rgba(98,201,255,.08), transparent 30%),
    radial-gradient(circle at 100% 100%, rgba(150,127,255,.07), transparent 30%),
    linear-gradient(145deg, rgba(18,24,31,.96), rgba(11,16,22,.96));
}
.sv-guest-hero h1 { margin: 11px 0 6px; color: #f3f6f8; font-size: clamp(30px, 3.6vw, 48px); line-height: .98; letter-spacing: -2px; }
.sv-guest-hero h1 span { color: var(--sv-yellow); }
.sv-guest-hero p { max-width: 720px; margin: 0; color: #909ca9; font-size: 10px; line-height: 1.6; }
.sv-guest-benefits { display: grid; gap: 7px; flex: 0 0 auto; }
.sv-guest-benefits span { min-width: 180px; display: flex; align-items: center; gap: 8px; padding: 9px 11px; border: 1px solid var(--sv-line-soft); border-radius: 12px; color: #95a1ae; background: rgba(255,255,255,.018); font-size: 8px; font-weight: 800; }
.sv-guest-benefits i { width: 16px; color: var(--sv-blue); text-align: center; }
.sv-guest-grid { display: grid; grid-template-columns: minmax(0, 1.7fr) minmax(280px, .62fr); gap: 16px; margin-top: 16px; align-items: start; }
.sv-guest-form, .sv-faq { overflow: hidden; border: 1px solid var(--sv-line); border-radius: 24px; background: linear-gradient(145deg, rgba(16,23,30,.98), rgba(11,16,22,.98)); }
.sv-guest-form { padding: 0; }
.sv-guest-form > .sv-topic-picker { margin: 16px 18px 0; }
.sv-guest-form > .sv-fields { margin: 16px 18px 0; }
.sv-guest-form > .sv-form-status { margin-left: 18px; margin-right: 18px; }
.sv-guest-form > .sv-form-footer { margin: 17px 18px 0; padding-bottom: 18px; }
.sv-honeypot { position: absolute !important; left: -10000px !important; width: 1px !important; height: 1px !important; overflow: hidden !important; }
.sv-faq { padding-bottom: 10px; }
.sv-faq > header { min-height: 82px; display: flex; align-items: center; gap: 12px; padding: 16px; border-bottom: 1px solid var(--sv-line-soft); background: radial-gradient(circle at 0 50%, rgba(150,127,255,.07), transparent 35%); }
.sv-faq > header .sv-card-icon { color: var(--sv-violet); border-color: rgba(150,127,255,.2); background: rgba(150,127,255,.065); }
.sv-faq header small { color: var(--sv-violet); }
.sv-faq article { margin: 8px 10px 0; overflow: hidden; border: 1px solid var(--sv-line-soft); border-radius: 13px; background: rgba(8,14,19,.56); }
.sv-faq article button { width: 100%; min-height: 48px; display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 12px; border: 0; color: #b8c3cd; background: transparent; font-size: 9px; font-weight: 800; text-align: left; cursor: pointer; }
.sv-faq article button i { color: #929ca5; transition: transform .18s ease, color .18s ease; }
.sv-faq article.is-open button i { transform: rotate(45deg); color: var(--sv-yellow); }
.sv-faq article > div { display: none; padding: 0 12px 12px; }
.sv-faq article.is-open > div { display: block; }
.sv-faq article p { margin: 0; color: #919ca6; font-size: 8px; line-height: 1.65; }
.sv-login-link { min-height: 42px; display: flex; align-items: center; justify-content: center; gap: 8px; margin: 10px; border: 1px solid rgba(255,196,61,.17); border-radius: 12px; color: #15130b; background: linear-gradient(180deg, #ffd45e, #ffc43d); font-size: 8px; font-weight: 900; text-decoration: none; }


.sv-management { display: grid; gap: 16px; }
.sv-management-head {
  min-height: 130px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 25px;
  padding: 23px 27px;
  border: 1px solid var(--sv-line);
  border-radius: 24px;
  background:
    radial-gradient(circle at 100% 0, rgba(150,127,255,.075), transparent 28%),
    linear-gradient(145deg, rgba(18,24,31,.96), rgba(11,16,22,.96));
}
.sv-management-title { min-width: 0; display: flex; align-items: center; gap: 15px; }
.sv-management-icon { width: 54px; height: 54px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid rgba(255,196,61,.22); border-radius: 17px; color: var(--sv-yellow); background: rgba(255,196,61,.065); font-size: 18px; }
.sv-management-title small { color: var(--sv-yellow); font-size: 8px; font-weight: 900; letter-spacing: .9px; text-transform: uppercase; }
.sv-management h1 { margin: 7px 0 3px; color: #f4f6f8; font-size: clamp(27px, 3vw, 40px); line-height: 1; letter-spacing: -1.6px; }
.sv-management-title p { margin: 0; color: #909ca8; font-size: 10px; }
.sv-management-head-stat { min-width: 180px; display: grid; grid-template-columns: auto auto; align-items: center; column-gap: 8px; padding: 12px 14px; border: 1px solid rgba(141,229,43,.14); border-radius: 16px; background: rgba(38,65,30,.16); }
.sv-management-head-stat > span { display: inline-flex; align-items: center; gap: 6px; color: #a9c59c; font-size: 7px; font-weight: 900; text-transform: uppercase; }
.sv-management-head-stat > span i { width: 7px; height: 7px; border-radius: 50%; background: var(--sv-green); box-shadow: 0 0 10px rgba(141,229,43,.45); }
.sv-management-head-stat strong { grid-row: 1 / 3; grid-column: 2; color: #fff; font-size: 28px; line-height: 1; }
.sv-management-head-stat small { color: #919d98; font-size: 7px; }
.sv-management-layout { display: grid; grid-template-columns: minmax(0, 1fr) 288px; gap: 16px; align-items: start; }
.sv-management-main { min-width: 0; overflow: hidden; border: 1px solid var(--sv-line); border-radius: 24px; background: linear-gradient(145deg, rgba(16,23,30,.98), rgba(11,16,22,.98)); }
.sv-management-filter { display: grid; grid-template-columns: 190px .72fr .8fr 1.25fr auto; align-items: end; gap: 9px; padding: 15px; border-bottom: 1px solid var(--sv-line-soft); background: radial-gradient(circle at 0 0, rgba(98,201,255,.055), transparent 27%); }
.sv-filter-title { display: flex; align-items: center; gap: 9px; padding-right: 6px; }
.sv-filter-title > span { width: 39px; height: 39px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid rgba(98,201,255,.18); border-radius: 12px; color: var(--sv-blue); background: rgba(98,201,255,.055); }
.sv-filter-title > div { min-width: 0; display: grid; gap: 2px; }
.sv-filter-title small { color: var(--sv-blue); font-size: 7px; font-weight: 900; text-transform: uppercase; }
.sv-filter-title strong { overflow: hidden; color: #e0e6eb; font-size: 10px; text-overflow: ellipsis; white-space: nowrap; }
.sv-management-filter label { display: grid; gap: 5px; color: #909ca8; font-size: 7px; font-weight: 800; }
.sv-management-filter select, .sv-management-filter label > div { min-height: 41px; border: 1px solid var(--sv-line-soft); border-radius: 11px; color: #c4ced7; background: rgba(7,13,18,.68); outline: 0; }
.sv-management-filter select { width: 100%; padding: 0 10px; }
.sv-management-filter label > div { display: flex; align-items: center; gap: 8px; padding: 0 11px; }
.sv-management-filter input { width: 100%; border: 0; outline: 0; color: #e7edf2; background: none; font-size: 9px; }
.sv-management-list-head { min-height: 66px; display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 13px 18px 8px; }
.sv-management-list-head small { color: var(--sv-violet); font-size: 7px; font-weight: 900; text-transform: uppercase; }
.sv-management-list-head h2 { margin: 3px 0 0; color: #edf1f4; font-size: 15px; }
.sv-management-list-head > span { min-height: 30px; display: inline-flex; align-items: center; padding: 0 10px; border: 1px solid var(--sv-line-soft); border-radius: 999px; color: #8f9ca8; background: rgba(255,255,255,.018); font-size: 7px; font-weight: 800; }
.sv-management-main .sv-staff-ticket-list { padding-top: 4px; }
.sv-management-main .sv-server-pagination { padding-top: 2px; }
.sv-management-side { display: grid; gap: 12px; }
.sv-management-side-card { padding: 16px; border: 1px solid var(--sv-line); border-radius: 21px; background: linear-gradient(145deg, rgba(17,24,31,.97), rgba(11,16,22,.97)); }
.sv-management-side-card.is-active { border-color: rgba(141,229,43,.12); background: radial-gradient(circle at 100% 0, rgba(141,229,43,.065), transparent 35%), linear-gradient(145deg, rgba(17,24,31,.97), rgba(11,16,22,.97)); }
.sv-management-side-card header { display: flex; align-items: center; gap: 10px; }
.sv-management-side-card header > span { width: 40px; height: 40px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid rgba(98,201,255,.17); border-radius: 13px; color: var(--sv-blue); background: rgba(98,201,255,.05); }
.sv-management-side-card.is-active header > span { color: var(--sv-green); border-color: rgba(141,229,43,.17); background: rgba(141,229,43,.05); }
.sv-management-side-card header div { min-width: 0; display: grid; gap: 2px; }
.sv-management-side-card header strong { color: #e4eaef; font-size: 11px; }
.sv-management-side-card header small { color: #919ca5; font-size: 7px; }
.sv-management-side-card p { margin: 14px 0 0; color: #909ca7; font-size: 8px; line-height: 1.65; }
.sv-management-side-card p b { color: var(--sv-yellow); }
.sv-management-number { display: flex; align-items: center; gap: 12px; margin-top: 14px; padding: 12px; border: 1px solid var(--sv-line-soft); border-radius: 14px; background: rgba(255,255,255,.015); }
.sv-management-number strong { color: #fff; font-size: 26px; line-height: 1; }
.sv-management-number span { color: #919ca6; font-size: 8px; line-height: 1.45; }
.sv-status-legend { display: grid; gap: 8px; margin-top: 14px; }
.sv-status-legend span { display: flex; align-items: center; gap: 8px; color: #909ca7; font-size: 8px; }
.sv-status-legend i { width: 7px; height: 7px; border-radius: 50%; background: #7e8b98; box-shadow: 0 0 0 4px rgba(126,139,152,.06); }
.sv-status-legend .is-open i { background: var(--sv-blue); box-shadow: 0 0 0 4px rgba(98,201,255,.06); }
.sv-status-legend .is-waiting i { background: var(--sv-violet); box-shadow: 0 0 0 4px rgba(150,127,255,.06); }
.sv-status-legend .is-answered i { background: #63db9d; box-shadow: 0 0 0 4px rgba(99,219,157,.06); }


.sv-chatdesk {
  min-height: 720px;
  display: grid;
  grid-template-columns: 306px minmax(0, 1fr);
  overflow: hidden;
  border: 1px solid var(--sv-line);
  border-radius: 25px;
  background: #0b1117;
  box-shadow: 0 28px 70px rgba(0,0,0,.25), inset 0 1px 0 rgba(255,255,255,.018);
}
.sv-chatdesk-sidebar {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 11px;
  padding: 14px;
  border-right: 1px solid var(--sv-line-soft);
  background:
    radial-gradient(circle at 0 0, rgba(98,201,255,.055), transparent 25%),
    linear-gradient(180deg, #10171e, #0d141a);
}
.sv-side-topbar { min-height: 38px; display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 0 2px; }
.sv-side-back { min-width: 0; display: inline-flex; align-items: center; gap: 8px; color: #9aa7b4; font-size: 8px; font-weight: 850; text-decoration: none; }
.sv-side-back i { width: 30px; height: 30px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid var(--sv-line); border-radius: 10px; color: #919ca6; background: rgba(255,255,255,.02); transition: transform .18s ease, color .18s ease, border-color .18s ease; }
.sv-side-back:hover i { transform: translateX(-2px); color: #fff; border-color: rgba(255,196,61,.22); }
.sv-side-id { max-width: 110px; overflow: hidden; color: #929ca5; font-size: 7px; font-weight: 900; letter-spacing: .04em; text-overflow: ellipsis; white-space: nowrap; }
.sv-side-ticket { display: grid; gap: 12px; padding: 14px; border: 1px solid rgba(255,196,61,.14); border-radius: 19px; background: radial-gradient(circle at 100% 0, rgba(255,196,61,.06), transparent 38%), rgba(8,14,19,.56); }
.sv-side-ticket-title { min-width: 0; display: flex; align-items: center; gap: 11px; }
.sv-side-ticket-title > div { min-width: 0; }
.sv-side-ticket-title small { color: var(--sv-yellow); font-size: 7px; font-weight: 900; letter-spacing: .75px; text-transform: uppercase; }
.sv-side-ticket-title h1 { display: -webkit-box; margin: 4px 0 0; overflow: hidden; color: #f0f3f5; font-size: 12px; line-height: 1.35; letter-spacing: -.25px; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.sv-side-ticket > .sv-status { justify-self: start; }
.sv-side-section { padding: 13px; border: 1px solid var(--sv-line-soft); border-radius: 18px; background: rgba(8,14,19,.46); }
.sv-side-section > header { display: flex; align-items: center; gap: 9px; padding-bottom: 11px; border-bottom: 1px solid var(--sv-line-soft); }
.sv-side-section > header > span { width: 37px; height: 37px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid rgba(150,127,255,.18); border-radius: 12px; color: var(--sv-violet); background: rgba(150,127,255,.05); font-size: 12px; }
.sv-side-section.is-details > header > span { color: var(--sv-blue); border-color: rgba(98,201,255,.18); background: rgba(98,201,255,.05); }
.sv-side-section > header > div { min-width: 0; display: grid; gap: 2px; }
.sv-side-section > header small { color: #7d6ed1; font-size: 7px; font-weight: 900; text-transform: uppercase; }
.sv-side-section.is-details > header small { color: #5baed5; }
.sv-side-section > header strong { color: #dfe5ea; font-size: 10px; }
.sv-side-people { display: grid; gap: 7px; padding-top: 10px; }
.sv-side-person { min-width: 0; display: grid; grid-template-columns: 35px minmax(0, 1fr) 14px; align-items: center; gap: 8px; padding: 8px; border: 1px solid var(--sv-line-soft); border-radius: 13px; background: rgba(255,255,255,.012); }
.sv-side-person > span { width: 35px; height: 35px; display: grid; place-items: center; border: 1px solid rgba(98,201,255,.18); border-radius: 11px; color: var(--sv-blue); background: rgba(98,201,255,.055); font-size: 9px; font-weight: 900; }
.sv-side-person.is-staff > span { color: var(--sv-role-color, var(--sv-violet)); border-color: color-mix(in srgb, var(--sv-role-color, var(--sv-violet)) 25%, transparent); background: color-mix(in srgb, var(--sv-role-color, var(--sv-violet)) 7%, transparent); }
.sv-side-person > div { min-width: 0; display: grid; gap: 2px; }
.sv-side-person strong, .sv-side-person small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sv-side-person strong { color: #dce3e8; font-size: 9px; }
.sv-side-person small { color: #929ca4; font-size: 7px; }
.sv-side-person > i { color: #5ecf9a; font-size: 8px; }
.sv-side-person.is-staff > i { color: var(--sv-role-color, var(--sv-violet)); }
.sv-side-details { display: grid; margin: 4px 0 0; }
.sv-side-details > div { min-width: 0; display: grid; grid-template-columns: 95px minmax(0, 1fr); align-items: center; gap: 8px; padding: 9px 1px; border-bottom: 1px solid var(--sv-line-soft); }
.sv-side-details > div:last-child { padding-bottom: 1px; border-bottom: 0; }
.sv-side-details dt { display: flex; align-items: center; gap: 6px; color: #919ca4; font-size: 7px; font-weight: 750; }
.sv-side-details dt i { width: 12px; color: var(--sv-blue); text-align: center; }
.sv-side-details dd { overflow: hidden; margin: 0; color: #cbd3da; font-size: 8px; font-weight: 800; text-align: right; text-overflow: ellipsis; white-space: nowrap; }
.sv-side-security { display: flex; align-items: flex-start; gap: 9px; margin-top: auto; padding: 11px 12px; border: 1px solid rgba(99,219,157,.13); border-radius: 15px; color: #63db9d; background: rgba(99,219,157,.035); }
.sv-side-security > i { margin-top: 2px; font-size: 9px; }
.sv-side-security span { display: grid; gap: 2px; color: #909d99; font-size: 7px; line-height: 1.5; }
.sv-side-security strong { color: #9bd4bb; font-size: 8px; }

.sv-chatdesk-main { min-width: 0; display: flex; flex-direction: column; background: #091016; }
.sv-chatdesk-head {
  min-height: 82px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 13px 16px;
  border-bottom: 1px solid var(--sv-line-soft);
  background:
    radial-gradient(circle at 0 0, rgba(150,127,255,.085), transparent 30%),
    linear-gradient(100deg, rgba(255,255,255,.018), transparent 65%),
    #111820;
}
.sv-chat-peer { min-width: 0; display: flex; align-items: center; gap: 11px; }
.sv-chat-peer-avatar { position: relative; width: 48px; height: 48px; display: grid; place-items: center; flex: 0 0 auto; border: 1px solid color-mix(in srgb, var(--sv-role-color, var(--sv-violet)) 27%, transparent); border-radius: 15px; color: var(--sv-role-color, var(--sv-violet)); background: color-mix(in srgb, var(--sv-role-color, var(--sv-violet)) 8%, #101820); font-size: 16px; }
.sv-chat-peer-avatar b { position: absolute; right: 1px; bottom: 1px; width: 10px; height: 10px; border: 2px solid #111820; border-radius: 50%; background: var(--sv-green); box-shadow: 0 0 10px rgba(141,229,43,.4); }
.sv-chat-peer > div { min-width: 0; }
.sv-chat-peer small { display: block; color: #9a87f1; font-size: 7px; font-weight: 900; letter-spacing: .75px; text-transform: uppercase; }
.sv-chat-peer h2 { overflow: hidden; margin: 4px 0 2px; color: #f1f4f6; font-size: 15px; letter-spacing: -.4px; text-overflow: ellipsis; white-space: nowrap; }
.sv-chat-peer p { display: flex; align-items: center; gap: 5px; margin: 0; overflow: hidden; color: #939ba4; font-size: 7px; text-overflow: ellipsis; white-space: nowrap; }
.sv-peer-online { display: inline-flex; align-items: center; gap: 5px; color: #89b879; }
.sv-peer-online i { width: 6px; height: 6px; border-radius: 50%; background: var(--sv-green); box-shadow: 0 0 8px rgba(141,229,43,.35); }
.sv-chatdesk-actions { display: flex; align-items: center; gap: 7px; flex: 0 0 auto; }
.sv-chat-role { max-width: 180px; min-height: 34px; display: inline-flex; align-items: center; gap: 6px; overflow: hidden; padding: 0 10px; border: 1px solid color-mix(in srgb, var(--sv-role-color, var(--sv-violet)) 22%, transparent); border-radius: 999px; color: var(--sv-role-color, var(--sv-violet)); background: color-mix(in srgb, var(--sv-role-color, var(--sv-violet)) 6%, transparent); font-size: 7px; font-weight: 900; text-overflow: ellipsis; text-transform: uppercase; white-space: nowrap; }
.sv-chat-status-form { position: relative; }
.sv-chat-status-form > .sv-form-status { position: absolute; z-index: 20; top: calc(100% + 8px); right: 0; width: min(320px, 72vw); margin: 0; box-shadow: 0 15px 40px rgba(0,0,0,.42); }
.sv-chat-status-button { min-height: 34px; display: inline-flex; align-items: center; justify-content: center; gap: 6px; padding: 0 10px; border: 1px solid var(--sv-line); border-radius: 11px; color: #aeb8c1; background: rgba(255,255,255,.025); font-size: 7px; font-weight: 850; cursor: pointer; transition: transform .18s ease, border-color .18s ease, background .18s ease; }
.sv-chat-status-button:hover { transform: translateY(-1px); border-color: rgba(255,255,255,.14); background: rgba(255,255,255,.04); }
.sv-chat-status-button.is-danger { color: #ff9caf; border-color: rgba(255,113,138,.22); background: rgba(255,113,138,.05); }
.sv-chat-status-button:disabled { opacity: .55; cursor: wait; transform: none; }
.sv-chat-context { min-height: 58px; display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 9px 16px; border-bottom: 1px solid var(--sv-line-soft); background: #0d141a; }
.sv-chat-context > div { min-width: 0; display: flex; align-items: center; gap: 10px; }
.sv-chat-context .sv-ticket-topic { width: 38px; height: 38px; border-radius: 12px; font-size: 12px; }
.sv-chat-context p { min-width: 0; display: grid; gap: 2px; margin: 0; }
.sv-chat-context small, .sv-chat-context strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sv-chat-context small { color: #929ca4; font-size: 7px; font-weight: 800; text-transform: uppercase; }
.sv-chat-context strong { color: #dce3e8; font-size: 9px; }
.sv-chat-context-status { --sv-status-color: 130, 144, 157; display: inline-flex; align-items: center; gap: 6px; min-height: 28px; padding: 0 9px; border: 1px solid rgba(var(--sv-status-color), .16); border-radius: 999px; color: rgb(var(--sv-status-color)); background: rgba(var(--sv-status-color), .04); font-size: 7px; font-weight: 900; text-transform: uppercase; }
.sv-chat-context-status.is-open { --sv-status-color: 98,201,255; }
.sv-chat-context-status.is-waiting { --sv-status-color: 150,127,255; }
.sv-chat-context-status.is-answered { --sv-status-color: 99,219,157; }
.sv-chat-context-status.is-closed { --sv-status-color: 126,139,151; }

.sv-chat-canvas {
  min-height: 0;
  height: clamp(470px, 61vh, 650px);
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  scroll-behavior: smooth;
  scrollbar-color: #2e414e transparent;
  scrollbar-width: thin;
  background:
    radial-gradient(circle at 15% 15%, rgba(150,127,255,.035), transparent 31%),
    radial-gradient(circle at 88% 80%, rgba(255,196,61,.026), transparent 28%),
    linear-gradient(135deg, transparent 0 47%, rgba(255,255,255,.008) 47% 50%, transparent 50% 100%) 0 0 / 150px 150px,
    #081016;
}
.sv-chat-timeline { width: min(850px, 100%); min-height: 100%; display: flex; flex-direction: column; gap: 15px; margin: 0 auto; padding: 20px 28px 30px; }
.sv-chat-welcome { align-self: center; display: flex; align-items: center; gap: 8px; padding: 7px 10px; border: 1px solid rgba(99,219,157,.13); border-radius: 12px; background: rgba(99,219,157,.03); }
.sv-chat-welcome > span { width: 27px; height: 27px; display: grid; place-items: center; border-radius: 9px; color: #63db9d; background: rgba(99,219,157,.07); font-size: 9px; }
.sv-chat-welcome > div { display: grid; gap: 1px; }
.sv-chat-welcome strong { color: #9bd2b8; font-size: 8px; }
.sv-chat-welcome small { color: #909d99; font-size: 7px; }
.sv-chat-day { display: flex; align-items: center; gap: 9px; }
.sv-chat-day::before, .sv-chat-day::after { height: 1px; flex: 1; content: ""; background: linear-gradient(90deg, transparent, rgba(255,255,255,.08)); }
.sv-chat-day::after { background: linear-gradient(90deg, rgba(255,255,255,.08), transparent); }
.sv-chat-day span { flex: 0 0 auto; padding: 5px 9px; border: 1px solid var(--sv-line-soft); border-radius: 999px; color: #919ca5; background: rgba(11,18,23,.92); font-size: 7px; font-weight: 850; }
.sv-chat-message { width: 100%; display: flex; align-items: flex-end; gap: 8px; }
.sv-chat-message.is-own { flex-direction: row-reverse; }
.sv-chat-message-avatar { width: 35px; height: 35px; display: grid; place-items: center; flex: 0 0 auto; margin-bottom: 2px; border: 1px solid rgba(var(--sv-role-rgb, 139,152,168), .24); border-radius: 11px; color: var(--sv-role-color, #8b98a8); background: rgba(var(--sv-role-rgb, 139,152,168), .06); font-size: 11px; }
.sv-chat-message-body { min-width: 0; max-width: min(590px, calc(77% - 43px)); display: flex; flex-direction: column; align-items: flex-start; }
.sv-chat-message.is-own .sv-chat-message-body { align-items: flex-end; }
.sv-chat-message-body > header { display: flex; align-items: center; flex-wrap: wrap; gap: 5px; margin: 0 4px 4px; }
.sv-chat-message.is-own .sv-chat-message-body > header { justify-content: flex-end; }
.sv-chat-message-body > header strong { color: #dce3e8; font-size: 9px; }
.sv-chat-message.is-staff .sv-chat-message-body > header strong { color: var(--sv-role-color); }
.sv-chat-message-role { display: inline-flex; align-items: center; gap: 4px; padding: 3px 6px; border: 1px solid rgba(var(--sv-role-rgb, 139,152,168), .18); border-radius: 999px; color: var(--sv-role-color, #8b98a8); background: rgba(var(--sv-role-rgb, 139,152,168), .045); font-size: 6px; font-weight: 900; letter-spacing: .03em; text-transform: uppercase; }
.sv-chat-bubble { position: relative; min-width: 140px; padding: 11px 12px 7px; border: 1px solid rgba(255,255,255,.09); border-radius: 5px 16px 16px; background: linear-gradient(145deg, #151e25, #11181e); box-shadow: 0 8px 20px rgba(0,0,0,.1); }
.sv-chat-message.is-staff:not(.is-own) .sv-chat-bubble { border-color: rgba(var(--sv-role-rgb), .24); background: linear-gradient(145deg, rgba(var(--sv-role-rgb), .075), #12191f 72%); }
.sv-chat-message.is-own .sv-chat-bubble { border-color: rgba(255,196,61,.26); border-radius: 16px 5px 16px 16px; background: linear-gradient(145deg, rgba(255,196,61,.13), #171a1c 74%); }
.sv-chat-bubble p { margin: 0; color: #d3dae0; font-size: 11px; line-height: 1.55; overflow-wrap: anywhere; }
.sv-chat-bubble footer { display: flex; align-items: center; justify-content: flex-end; gap: 4px; margin-top: 5px; color: #929ca3; font-size: 6px; font-weight: 800; }
.sv-chat-message.is-own .sv-chat-bubble footer i { color: var(--sv-blue); font-size: 7px; }

.sv-chat-compose { padding: 11px 12px 9px; border-top: 1px solid var(--sv-line-soft); background: linear-gradient(180deg, #10171e, #0e151b); }
.sv-chat-compose > .sv-form-status { margin: 0 0 8px; }
.sv-chat-composer { min-height: 56px; display: flex; align-items: flex-end; gap: 8px; padding: 5px 6px 5px 7px; border: 1px solid rgba(255,255,255,.1); border-radius: 16px; background: #091117; transition: border-color .18s ease, box-shadow .18s ease; }
.sv-chat-composer:focus-within { border-color: rgba(255,196,61,.34); box-shadow: 0 0 0 3px rgba(255,196,61,.035); }
.sv-chat-composer-icon { width: 38px; height: 38px; display: grid; place-items: center; flex: 0 0 auto; margin: 3px 0 3px 1px; border: 1px solid rgba(150,127,255,.18); border-radius: 12px; color: var(--sv-violet); background: rgba(150,127,255,.055); font-size: 11px; }
.sv-chat-input.sv-field { min-width: 0; display: block; flex: 1 1 auto; color: inherit; font-weight: 400; }
.sv-chat-input textarea { min-height: 31px; max-height: 130px; display: block; padding: 9px 0 7px; resize: none; color: #eef2f5; font-size: 10px; line-height: 1.5; overflow-y: auto; }
.sv-chat-input textarea::placeholder { color: #949ba2; }
.sv-chat-input > small { display: block; color: #ff91a4; font-size: 8px; }
.sv-chat-counter { flex: 0 0 auto; padding: 0 2px 12px 0; color: #939ca3; font-size: 7px; font-weight: 800; }
.sv-chat-send { min-width: 100px; min-height: 44px; display: inline-flex; align-items: center; justify-content: center; gap: 7px; flex: 0 0 auto; padding: 0 15px; border: 1px solid rgba(255,196,61,.48); border-radius: 13px; color: #15130b; background: linear-gradient(180deg, #ffd45e, #ffc43d); box-shadow: 0 9px 22px rgba(255,196,61,.1); font-size: 9px; font-weight: 900; cursor: pointer; transition: transform .18s ease, box-shadow .18s ease; }
.sv-chat-send:hover { transform: translateY(-1px); box-shadow: 0 12px 25px rgba(255,196,61,.15); }
.sv-chat-send:disabled { opacity: .55; cursor: wait; transform: none; }
.sv-chat-compose-hint { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 7px 3px 0; color: #929ca3; font-size: 7px; }
.sv-chat-compose-hint i { margin-right: 5px; color: #63db9d; }
.sv-chat-closed { display: flex; align-items: center; justify-content: center; gap: 10px; padding: 18px; border-top: 1px solid var(--sv-line-soft); color: #63db9d; background: #0d161b; }
.sv-chat-closed > i { font-size: 16px; }
.sv-chat-closed span { display: grid; gap: 1px; color: #909ca3; font-size: 8px; }
.sv-chat-closed strong { color: #a6ddc2; font-size: 10px; }


@media (max-width: 1180px) {
  .sv-management-filter { grid-template-columns: repeat(2, minmax(0,1fr)); }
  .sv-filter-title { grid-column: 1 / -1; }
  .sv-management-filter .sv-button { align-self: end; }
  .sv-chatdesk { grid-template-columns: 286px minmax(0,1fr); }
}
@media (max-width: 1000px) {
  .sv-member-hero { align-items: flex-start; flex-direction: column; }
  .sv-member-summary { width: 100%; grid-template-columns: auto 1fr; align-items: center; justify-items: stretch; }
  .sv-member-hero-actions { justify-content: flex-end; }
  .sv-account-shell { grid-template-columns: 230px minmax(0,1fr); }
  .sv-topic-picker { grid-template-columns: repeat(2, minmax(0,1fr)); }
  .sv-guest-grid { grid-template-columns: 1fr; }
  .sv-faq { order: -1; }
  .sv-management-layout { grid-template-columns: 1fr; }
  .sv-management-side { grid-template-columns: repeat(3, minmax(0,1fr)); }
  .sv-chatdesk { grid-template-columns: 250px minmax(0,1fr); }
  .sv-side-section.is-details { display: none; }
}
@media (max-width: 820px) {
  .support-v159 { padding-top: 14px; }
  .sv-account-shell { grid-template-columns: 1fr; }
  .sv-main-tabs { grid-template-columns: repeat(2, minmax(0,1fr)); }
  .sv-main-tabs::before { grid-column: 1 / -1; }
  .sv-management-side { grid-template-columns: 1fr; }
  .sv-chatdesk { grid-template-columns: 1fr; }
  .sv-chatdesk-sidebar { display: grid; grid-template-columns: minmax(0,1fr) minmax(0,1fr); border-right: 0; border-bottom: 1px solid var(--sv-line-soft); }
  .sv-side-topbar, .sv-side-ticket, .sv-side-security { grid-column: 1 / -1; }
  .sv-side-security { margin-top: 0; }
  .sv-side-section.is-details { display: block; }
  .sv-chat-canvas { height: clamp(430px, 54vh, 560px); }
}
@media (max-width: 680px) {
  .support-v159 { padding-bottom: 26px; }
  .sv-member-hero, .sv-guest-hero, .sv-management-head { padding: 19px; border-radius: 20px; }
  .sv-member-hero-copy, .sv-management-title { align-items: flex-start; }
  .sv-member-hero-icon, .sv-management-icon { width: 46px; height: 46px; border-radius: 15px; }
  .sv-member-summary { grid-template-columns: 1fr; }
  .sv-member-stats { width: 100%; grid-template-columns: repeat(3,1fr); }
  .sv-member-hero-actions { justify-content: flex-start; }
  .sv-main-tabs { grid-template-columns: 1fr; }
  .sv-main-tabs::before { grid-column: auto; }
  .sv-card-header { grid-template-columns: 42px minmax(0,1fr); padding: 14px; }
  .sv-card-icon { width: 42px; height: 42px; }
  .sv-header-badge { display: none; }
  .sv-ticket-list, .sv-staff-ticket-list { padding: 10px 12px 14px; }
  .sv-ticket-row, .sv-ticket-row.is-staff-row { grid-template-columns: 42px minmax(0,1fr) auto; gap: 10px; }
  .sv-ticket-row .sv-ticket-topic { width: 42px; height: 42px; }
  .sv-ticket-row .sv-status { grid-column: 2; justify-self: start; }
  .sv-ticket-row > time { grid-column: 2; justify-self: start; }
  .sv-ticket-arrow { grid-row: 1; grid-column: 3; }
  .sv-fields { grid-template-columns: 1fr; }
  .sv-field { grid-column: 1 !important; }
  .sv-form-footer { align-items: stretch; flex-direction: column; }
  .sv-form-footer .sv-button { width: 100%; }
  .sv-guest-hero { align-items: flex-start; flex-direction: column; }
  .sv-guest-benefits { width: 100%; grid-template-columns: repeat(3, minmax(0,1fr)); }
  .sv-guest-benefits span { min-width: 0; }
  .sv-management-head { align-items: flex-start; flex-direction: column; }
  .sv-management-head-stat { min-width: 0; width: 100%; }
  .sv-management-filter { grid-template-columns: 1fr; }
  .sv-filter-title { grid-column: auto; }
  .sv-chatdesk-sidebar { grid-template-columns: 1fr; }
  .sv-side-topbar, .sv-side-ticket, .sv-side-security { grid-column: auto; }
  .sv-chatdesk-head { align-items: flex-start; flex-direction: column; }
  .sv-chatdesk-actions { width: 100%; justify-content: flex-start; }
  .sv-chatdesk-actions .sv-chat-status-form { margin-left: auto; }
  .sv-chat-context-status { display: none; }
  .sv-chat-timeline { padding: 18px 13px 24px; }
  .sv-chat-message-body { max-width: calc(100% - 43px); }
  .sv-chat-send { min-width: 44px; width: 44px; padding: 0; }
  .sv-chat-send span, .sv-chat-compose-hint span:last-child { display: none; }
}
@media (max-width: 480px) {
  .sv-member-hero-copy, .sv-management-title { gap: 10px; }
  .sv-member-hero h1 { font-size: 22px; }
  .sv-member-stats strong { font-size: 16px; }
  .sv-member-hero-actions { width: 100%; }
  .sv-member-hero-actions .sv-button { flex: 1; }
  .sv-topic-picker { grid-template-columns: 1fr; }
  .sv-guest-benefits { grid-template-columns: 1fr; }
  .sv-chatdesk { border-radius: 20px; }
  .sv-chatdesk-sidebar { padding: 10px; }
  .sv-side-section.is-details { display: none; }
  .sv-chat-peer p span:last-child, .sv-chat-role { display: none; }
  .sv-chat-context { padding: 8px 10px; }
  .sv-chat-welcome small { display: none; }
  .sv-chat-message { gap: 5px; }
  .sv-chat-message-avatar { width: 30px; height: 30px; border-radius: 9px; font-size: 9px; }
  .sv-chat-message-body { max-width: calc(100% - 35px); }
  .sv-chat-bubble { min-width: 0; }
  .sv-chat-composer-icon, .sv-chat-counter { display: none; }
  .sv-chat-compose-hint { justify-content: center; text-align: center; }
}
@media (prefers-reduced-motion: reduce) {
  .support-v159 *, .support-v159 *::before, .support-v159 *::after { scroll-behavior: auto !important; animation: none !important; transition: none !important; }
}


.support-ticket-v159-body .site-footer { margin-top: 0; }

.sv159-ticket-page {
  --sv159-bg: #090f15;
  --sv159-panel: #10171f;
  --sv159-panel-2: #0c141b;
  --sv159-panel-3: #111a23;
  --sv159-line: rgba(255,255,255,.068);
  --sv159-line-soft: rgba(255,255,255,.048);
  --sv159-copy: #98a5b4;
  --sv159-muted: #667587;
  padding-top: 20px;
  padding-bottom: 30px;
}

.sv159-ticket-page a { color: inherit; }

.sv159-ticket-hero {
  position: relative;
  min-height: 154px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 30px;
  padding: 24px 27px;
  overflow: hidden;
  border: 1px solid var(--sv159-line);
  border-radius: 25px;
  background:
    radial-gradient(circle at 92% 12%, rgba(150,127,255,.11), transparent 29%),
    radial-gradient(circle at 0 100%, rgba(98,201,255,.055), transparent 25%),
    linear-gradient(145deg, rgba(17,24,32,.98), rgba(10,16,23,.98));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.025), 0 22px 50px rgba(0,0,0,.14);
}

.sv159-ticket-hero::before {
  content: "";
  position: absolute;
  right: -56px;
  top: -122px;
  width: 318px;
  height: 318px;
  border: 1px solid rgba(150,127,255,.065);
  border-radius: 72px;
  transform: rotate(27deg);
}

.sv159-ticket-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background: linear-gradient(122deg, transparent 0 74%, rgba(255,255,255,.015) 74% 74.5%, transparent 74.5% 100%);
}

.sv159-ticket-hero > * { position: relative; z-index: 1; }

.sv159-ticket-hero-copy {
  min-width: 0;
  display: flex;
  align-items: center;
  gap: 17px;
}

.sv159-hero-icon {
  width: 58px;
  height: 58px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid rgba(98,201,255,.21);
  border-radius: 18px;
  color: var(--sv-blue);
  background: rgba(98,201,255,.065);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.035);
  font-size: 19px;
}

.sv159-ticket-hero-copy small {
  display: block;
  color: #8a79eb;
  font-size: 8px;
  font-weight: 900;
  letter-spacing: .9px;
}

.sv159-ticket-hero-copy h1 {
  margin: 6px 0 5px;
  color: #f5f7f9;
  font-size: clamp(25px, 2.4vw, 36px);
  line-height: 1.04;
  letter-spacing: -1.5px;
}

.sv159-ticket-hero-copy h1 span { color: #aab2be; }

.sv159-ticket-hero-copy p {
  max-width: 720px;
  margin: 0;
  color: #919ca8;
  font-size: 9px;
  line-height: 1.65;
}

.sv159-ticket-hero-summary {
  min-width: 390px;
  display: grid;
  justify-items: end;
  gap: 10px;
}

.sv159-availability {
  min-height: 31px;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 0 11px;
  border: 1px solid rgba(141,229,43,.14);
  border-radius: 999px;
  color: #b6dc9e;
  background: rgba(52,84,39,.18);
  font-size: 7px;
  font-weight: 900;
  letter-spacing: .25px;
  text-transform: uppercase;
}

.sv159-availability i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--sv-green);
  box-shadow: 0 0 10px rgba(141,229,43,.45);
}

.sv159-hero-stats {
  min-width: 390px;
  display: grid;
  grid-template-columns: 1fr 1fr 1.2fr;
  overflow: hidden;
  border: 1px solid var(--sv159-line);
  border-radius: 16px;
  background: rgba(7,13,18,.46);
}

.sv159-hero-stats > div {
  min-width: 0;
  padding: 12px 14px;
}

.sv159-hero-stats > div + div { border-left: 1px solid var(--sv159-line-soft); }
.sv159-hero-stats strong, .sv159-hero-stats span { display: block; }
.sv159-hero-stats strong {
  overflow: hidden;
  color: #f3f6f8;
  font-size: 16px;
  line-height: 1.05;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv159-hero-stats span {
  margin-top: 4px;
  color: #939ba6;
  font-size: 6.5px;
  font-weight: 900;
  letter-spacing: .35px;
  text-transform: uppercase;
}

.sv159-ticket-workspace {
  margin-top: 17px;
  display: grid;
  grid-template-columns: 268px minmax(0, 1fr) 286px;
  align-items: start;
  gap: 14px;
}

.sv159-ticket-sidebar,
.sv159-conversation,
.sv159-ticket-details {
  min-width: 0;
  border: 1px solid var(--sv159-line);
  border-radius: 22px;
  background:
    radial-gradient(circle at 100% 0, rgba(255,255,255,.018), transparent 28%),
    linear-gradient(145deg, rgba(15,22,29,.98), rgba(9,15,21,.98));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.024);
}


.sv159-ticket-sidebar {
  padding: 13px;
}

.sv159-sidebar-head {
  min-height: 59px;
  display: grid;
  grid-template-columns: 43px minmax(0,1fr);
  align-items: center;
  gap: 11px;
  padding: 3px 4px 13px;
  border-bottom: 1px solid var(--sv159-line-soft);
}

.sv159-sidebar-head-icon {
  width: 43px;
  height: 43px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(98,201,255,.18);
  border-radius: 14px;
  color: var(--sv-blue);
  background: rgba(98,201,255,.055);
}

.sv159-sidebar-head small {
  display: block;
  color: #909cab;
  font-size: 7px;
  font-weight: 900;
  letter-spacing: .72px;
}

.sv159-sidebar-head h2 {
  margin: 4px 0 0;
  color: #f1f4f7;
  font-size: 16px;
  letter-spacing: -.55px;
}

.sv159-sidebar-nav {
  display: grid;
  gap: 5px;
  margin-top: 10px;
}

.sv159-sidebar-nav-item {
  position: relative;
  min-height: 56px;
  display: grid;
  grid-template-columns: 37px minmax(0,1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 8px 10px;
  border: 1px solid transparent;
  border-radius: 14px;
  color: #aeb8c4;
  text-decoration: none;
  transition: border-color .18s ease, background .18s ease, color .18s ease, transform .18s ease;
}

.sv159-sidebar-nav-item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 13px;
  bottom: 13px;
  width: 3px;
  border-radius: 0 999px 999px 0;
  background: var(--sv-violet);
  opacity: 0;
  transform: translateX(-3px);
  transition: .18s ease;
}

.sv159-sidebar-nav-item:hover {
  color: #fff;
  border-color: rgba(255,255,255,.05);
  background: rgba(255,255,255,.022);
  transform: translateX(1px);
}

.sv159-sidebar-nav-item.is-active {
  color: #fff;
  border-color: rgba(150,127,255,.18);
  background: linear-gradient(90deg, rgba(150,127,255,.095), rgba(150,127,255,.018));
}

.sv159-sidebar-nav-item.is-active::before { opacity: 1; transform: translateX(0); }

.sv159-sidebar-nav-item > span {
  width: 37px;
  height: 37px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 12px;
  color: #919ba9;
  background: rgba(255,255,255,.02);
}

.sv159-sidebar-nav-item:nth-child(1) > span { color: var(--sv-blue); border-color: rgba(98,201,255,.14); background: rgba(98,201,255,.035); }
.sv159-sidebar-nav-item:nth-child(2) > span { color: var(--sv-yellow); border-color: rgba(255,196,61,.14); background: rgba(255,196,61,.035); }
.sv159-sidebar-nav-item:nth-child(3) > span { color: #74dd8e; border-color: rgba(116,221,142,.14); background: rgba(116,221,142,.035); }
.sv159-sidebar-nav-item.is-active > span { color: #a997ff; border-color: rgba(150,127,255,.22); background: rgba(150,127,255,.07); }

.sv159-sidebar-nav-item div { min-width: 0; }
.sv159-sidebar-nav-item strong, .sv159-sidebar-nav-item small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sv159-sidebar-nav-item strong { font-size: 9px; }
.sv159-sidebar-nav-item small { margin-top: 3px; color: #929ba7; font-size: 7px; }
.sv159-sidebar-nav-item > i { color: #949ba3; font-size: 8px; }


.sv159-sidebar-note {
  margin-top: 12px;
  display: flex;
  align-items: flex-start;
  gap: 8px;
  padding: 11px;
  border: 1px solid rgba(98,201,255,.09);
  border-radius: 13px;
  color: #919ca8;
  background: rgba(98,201,255,.024);
  font-size: 7px;
  line-height: 1.55;
}
.sv159-sidebar-note i { margin-top: 2px; color: var(--sv-blue); }


.sv160-sidebar-tickets {
  margin-top: 13px;
  padding-top: 13px;
  border-top: 1px solid var(--sv159-line-soft);
}

.sv160-sidebar-tickets > header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 0 5px 8px;
}

.sv160-sidebar-tickets > header small {
  color: #909cab;
  font-size: 6.5px;
  font-weight: 900;
  letter-spacing: .72px;
}

.sv160-sidebar-tickets > header span {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  color: #919ca8;
  font-size: 6.5px;
  font-weight: 800;
}

.sv160-sidebar-tickets > header span i {
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--sv-green);
  box-shadow: 0 0 8px rgba(141,229,43,.32);
}

.sv160-sidebar-ticket {
  position: relative;
  min-width: 0;
  display: grid;
  grid-template-columns: 39px minmax(0,1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 11px 10px;
  overflow: hidden;
  border: 1px solid rgba(98,201,255,.08);
  border-radius: 15px;
  color: inherit;
  background: rgba(7,13,18,.34);
  text-decoration: none;
  transition: border-color .18s ease, background .18s ease, transform .18s ease;
}

.sv160-sidebar-ticket::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--sv-blue);
  opacity: 0;
}

.sv160-sidebar-ticket:hover {
  transform: translateY(-1px);
  border-color: rgba(98,201,255,.16);
  background: rgba(98,201,255,.025);
}

.sv160-sidebar-ticket.is-active {
  border-color: rgba(98,201,255,.15);
  background:
    radial-gradient(circle at 100% 0, rgba(98,201,255,.045), transparent 42%),
    rgba(8,15,21,.68);
}

.sv160-sidebar-ticket.is-active::before { opacity: 1; }
.sv160-sidebar-ticket > .sv-ticket-topic { width: 39px; height: 39px; border-radius: 12px; font-size: 12px; }
.sv160-sidebar-ticket > div { min-width: 0; }
.sv160-sidebar-ticket > div > small,
.sv160-sidebar-ticket > div > strong {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv160-sidebar-ticket > div > small {
  color: var(--sv-blue);
  font-size: 6px;
  font-weight: 900;
  letter-spacing: .45px;
  text-transform: uppercase;
}
.sv160-sidebar-ticket > div > strong {
  margin-top: 3px;
  color: #e9eef2;
  font-size: 8.5px;
}
.sv160-sidebar-ticket > div > p {
  display: flex;
  align-items: center;
  gap: 5px;
  margin: 5px 0 0;
  overflow: hidden;
  color: #929ca6;
  font-size: 6.2px;
  white-space: nowrap;
}
.sv160-sidebar-ticket > div > p em { color: #394754; font-style: normal; }
.sv160-sidebar-ticket > i { color: #939ca3; font-size: 7px; }

.sv160-ticket-state {
  --sv160-state: 130,144,157;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  min-width: 0;
  overflow: hidden;
  color: rgb(var(--sv160-state));
  font-size: 6.1px;
  font-weight: 900;
  text-overflow: ellipsis;
  text-transform: uppercase;
}
.sv160-ticket-state.is-open { --sv160-state: 98,201,255; }
.sv160-ticket-state.is-waiting { --sv160-state: 150,127,255; }
.sv160-ticket-state.is-answered { --sv160-state: 99,219,157; }
.sv160-ticket-state.is-closed { --sv160-state: 126,139,151; }

.sv160-sidebar-ticket-id {
  display: flex;
  align-items: center;
  gap: 6px;
  margin: 8px 5px 0;
  overflow: hidden;
  color: #949ba3;
  font-size: 5.8px;
  font-weight: 800;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv160-sidebar-ticket-id i { color: #919ca7; }


.sv159-conversation {
  min-height: 704px;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: #0a1117;
}

.sv159-conversation-head {
  min-height: 88px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 14px 17px;
  border-bottom: 1px solid var(--sv159-line-soft);
  background:
    radial-gradient(circle at 0 50%, rgba(150,127,255,.07), transparent 28%),
    linear-gradient(90deg, rgba(255,255,255,.018), transparent 72%);
}

.sv159-conversation-peer {
  min-width: 0;
  display: flex;
  align-items: center;
  gap: 12px;
}

.sv159-peer-avatar {
  position: relative;
  width: 48px;
  height: 48px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid color-mix(in srgb, var(--sv-role-color) 28%, transparent);
  border-radius: 15px;
  color: var(--sv-role-color);
  background: color-mix(in srgb, var(--sv-role-color) 8%, #101820);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.03);
  font-size: 16px;
}

.sv159-peer-avatar b {
  position: absolute;
  right: 1px;
  bottom: 1px;
  width: 10px;
  height: 10px;
  border: 2px solid #111820;
  border-radius: 50%;
  background: var(--sv-green);
  box-shadow: 0 0 9px rgba(141,229,43,.38);
}

.sv159-conversation-peer > div { min-width: 0; }
.sv159-conversation-peer small { display: block; color: #9280ee; font-size: 7px; font-weight: 900; letter-spacing: .75px; }
.sv159-conversation-peer h2 { overflow: hidden; margin: 4px 0 2px; color: #f4f6f8; font-size: 16px; letter-spacing: -.55px; text-overflow: ellipsis; white-space: nowrap; }
.sv159-conversation-peer p { display: flex; align-items: center; gap: 5px; margin: 0; color: #929ca6; font-size: 7px; }
.sv159-conversation-peer p span { display: inline-flex; align-items: center; gap: 5px; color: #74cf9e; }
.sv159-conversation-peer p span i { width: 5px; height: 5px; border-radius: 50%; background: #69dc9f; }
.sv159-conversation-peer p em { color: #949ba2; font-style: normal; }

.sv159-conversation-head-actions { display: flex; align-items: center; gap: 7px; flex: 0 0 auto; }
.sv159-role-badge {
  max-width: 155px;
  min-height: 31px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  overflow: hidden;
  padding: 0 10px;
  border: 1px solid color-mix(in srgb, var(--sv-role-color) 22%, transparent);
  border-radius: 999px;
  color: var(--sv-role-color);
  background: color-mix(in srgb, var(--sv-role-color) 5%, transparent);
  font-size: 7px;
  font-weight: 900;
  text-overflow: ellipsis;
  text-transform: uppercase;
  white-space: nowrap;
}

.sv159-icon-button {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 1px solid var(--sv159-line);
  border-radius: 11px;
  color: #919ca7;
  background: rgba(255,255,255,.02);
  text-decoration: none;
  transition: color .18s ease, border-color .18s ease, background .18s ease;
}
.sv159-icon-button:hover { color: var(--sv-blue); border-color: rgba(98,201,255,.18); background: rgba(98,201,255,.04); }

.sv159-conversation-subject {
  min-height: 69px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 10px 17px;
  border-bottom: 1px solid var(--sv159-line-soft);
  background: rgba(15,23,30,.72);
}
.sv159-conversation-subject > div { min-width: 0; display: flex; align-items: center; gap: 10px; }
.sv159-conversation-subject .sv-ticket-topic { width: 39px; height: 39px; border-radius: 12px; font-size: 13px; }
.sv159-conversation-subject > div > div { min-width: 0; }
.sv159-conversation-subject small { display: block; overflow: hidden; color: #929ca6; font-size: 6.5px; font-weight: 800; letter-spacing: .15px; text-overflow: ellipsis; text-transform: uppercase; white-space: nowrap; }
.sv159-conversation-subject h3 { overflow: hidden; margin: 4px 0 0; color: #e8edf1; font-size: 10px; letter-spacing: -.15px; text-overflow: ellipsis; white-space: nowrap; }

.sv159-chat-canvas {
  position: relative;
  min-height: 0;
  flex: 1 1 auto;
  height: 466px;
  overflow-x: hidden;
  overflow-y: auto;
  background:
    radial-gradient(circle at 50% 0, rgba(98,201,255,.035), transparent 34%),
    radial-gradient(circle at 100% 100%, rgba(150,127,255,.025), transparent 26%),
    #081017;
  scrollbar-width: thin;
  scrollbar-color: rgba(255,255,255,.1) transparent;
}

.sv159-chat-canvas::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  opacity: .22;
  background-image: radial-gradient(rgba(255,255,255,.06) .7px, transparent .7px);
  background-size: 23px 23px;
  mask-image: linear-gradient(to bottom, rgba(0,0,0,.65), transparent 86%);
}

.sv159-chat-timeline {
  position: relative;
  z-index: 1;
  width: 100%;
  min-height: 100%;
  padding: 18px 22px 27px;
}

.sv159-private-note {
  width: fit-content;
  max-width: 510px;
  display: grid;
  grid-template-columns: 36px minmax(0,1fr);
  align-items: center;
  gap: 10px;
  margin: 0 auto 18px;
  padding: 9px 12px;
  border: 1px solid rgba(99,219,157,.13);
  border-radius: 14px;
  background: rgba(99,219,157,.03);
}
.sv159-private-note > span { width: 36px; height: 36px; display: grid; place-items: center; border: 1px solid rgba(99,219,157,.14); border-radius: 11px; color: #63db9d; background: rgba(99,219,157,.045); }
.sv159-private-note div { min-width: 0; }
.sv159-private-note small { display: block; color: #63bd91; font-size: 6px; font-weight: 900; letter-spacing: .65px; }
.sv159-private-note strong { display: block; margin-top: 2px; color: #a9d6c0; font-size: 8px; }
.sv159-private-note p { margin: 2px 0 0; color: #8f9e98; font-size: 6.5px; line-height: 1.45; }

.sv159-chat-day {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 17px 0;
  color: #949ba3;
  font-size: 6.5px;
  font-weight: 900;
  text-transform: uppercase;
}
.sv159-chat-day::before, .sv159-chat-day::after { content: ""; height: 1px; flex: 1; background: rgba(255,255,255,.045); }
.sv159-chat-day span { padding: 0 3px; }

.sv159-message {
  width: 100%;
  display: flex;
  align-items: flex-start;
  gap: 9px;
  margin-top: 20px;
}
.sv159-message.is-own { flex-direction: row-reverse; }

.sv159-message-avatar {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  margin-top: 22px;
  border: 1px solid rgba(var(--sv-role-rgb), .18);
  border-radius: 11px;
  color: var(--sv-role-color);
  background: rgba(var(--sv-role-rgb), .05);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.025);
  font-size: 11px;
}
.sv159-message.is-member .sv159-message-avatar { color: #8f9ca9; border-color: rgba(129,144,160,.16); background: rgba(129,144,160,.04); }
.sv159-message.is-own .sv159-message-avatar { color: var(--sv-yellow); border-color: rgba(255,196,61,.2); background: rgba(255,196,61,.055); }

.sv159-message-content { min-width: 0; max-width: min(72%, 560px); }
.sv159-message.is-own .sv159-message-content { display: grid; justify-items: end; }
.sv159-message-content > header { display: flex; align-items: center; gap: 6px; margin: 0 0 6px; padding: 0 3px; }
.sv159-message.is-own .sv159-message-content > header { flex-direction: row-reverse; }
.sv159-message-content > header strong { color: #e5eaf0; font-size: 8px; }
.sv159-message.is-own .sv159-message-content > header strong { color: #f2c84b; }
.sv159-message-content > header span {
  min-height: 20px;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 0 7px;
  border: 1px solid rgba(var(--sv-role-rgb), .15);
  border-radius: 7px;
  color: var(--sv-role-color);
  background: rgba(var(--sv-role-rgb), .035);
  font-size: 5.8px;
  font-weight: 900;
  letter-spacing: .18px;
  text-transform: uppercase;
}
.sv159-message.is-member .sv159-message-content > header span { color: #8f9ca9; border-color: rgba(135,149,164,.13); background: rgba(135,149,164,.03); }
.sv159-message.is-own .sv159-message-content > header span { color: var(--sv-yellow); border-color: rgba(255,196,61,.17); background: rgba(255,196,61,.04); }

.sv159-message-bubble {
  position: relative;
  min-width: 180px;
  padding: 13px 14px 9px;
  border: 1px solid rgba(255,255,255,.085);
  border-radius: 5px 17px 17px 17px;
  background: linear-gradient(145deg, #151e26, #111920);
  box-shadow: 0 10px 24px rgba(0,0,0,.11), inset 0 1px 0 rgba(255,255,255,.018);
}
.sv159-message.is-staff:not(.is-own) .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .2);
  background: linear-gradient(145deg, rgba(var(--sv-role-rgb), .065), #111920 72%);
}
.sv159-message.is-own .sv159-message-bubble {
  border-color: rgba(255,196,61,.22);
  border-radius: 17px 5px 17px 17px;
  background: linear-gradient(145deg, rgba(255,196,61,.105), #171a1d 74%);
}
.sv159-message-bubble p { margin: 0; color: #d9e0e6; font-size: 10px; line-height: 1.62; overflow-wrap: anywhere; }
.sv159-message-bubble footer { display: flex; align-items: center; justify-content: flex-end; gap: 5px; margin-top: 7px; color: #939ca3; font-size: 6px; font-weight: 800; }
.sv159-message.is-own .sv159-message-bubble footer i { color: var(--sv-blue); font-size: 7px; }

.sv159-compose {
  padding: 11px 12px 9px;
  border-top: 1px solid var(--sv159-line-soft);
  background: linear-gradient(180deg, #10171e, #0d151b);
}
.sv159-compose > .sv-form-status { margin: 0 0 8px; }
.sv159-composer {
  min-height: 57px;
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 5px 6px;
  border: 1px solid rgba(255,255,255,.095);
  border-radius: 16px;
  background: #081117;
  transition: border-color .18s ease, box-shadow .18s ease;
}
.sv159-composer:focus-within { border-color: rgba(255,196,61,.29); box-shadow: 0 0 0 3px rgba(255,196,61,.03); }
.sv159-attach {
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  margin: 3px 0 3px 1px;
  border: 1px solid rgba(98,201,255,.14);
  border-radius: 12px;
  color: var(--sv-blue);
  background: rgba(98,201,255,.04);
  cursor: not-allowed;
  opacity: .72;
}
.sv159-chat-input.sv-field { min-width: 0; display: block; flex: 1 1 auto; color: inherit; font-weight: 400; }
.sv159-chat-input textarea { width: 100%; min-height: 32px; max-height: 130px; display: block; padding: 9px 0 7px; border: 0; outline: 0; resize: none; color: #eff3f6; background: transparent; font-size: 9px; line-height: 1.55; overflow-y: auto; }
.sv159-chat-input textarea::placeholder { color: #949ba2; }
.sv159-chat-input > small { display: block; color: #ff91a4; font-size: 7px; }
.sv159-chat-counter { flex: 0 0 auto; padding: 0 2px 13px 0; color: #939ca3; font-size: 6.5px; font-weight: 800; }
.sv159-send { min-width: 96px; min-height: 44px; border-radius: 13px; }
.sv159-compose-hint { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 7px 3px 0; color: #939ba4; font-size: 6.5px; }
.sv159-compose-hint i { margin-right: 5px; color: #63db9d; }
.sv159-closed { display: flex; align-items: center; justify-content: center; gap: 10px; padding: 18px; border-top: 1px solid var(--sv159-line-soft); color: #63db9d; background: #0d161b; }
.sv159-closed span { display: grid; gap: 2px; color: #919ca4; font-size: 7px; }
.sv159-closed strong { color: #a7dac2; font-size: 9px; }


.sv159-ticket-details {
  min-height: 704px;
  align-self: start;
  display: grid;
  align-content: start;
  gap: 10px;
  padding: 12px;
}

.sv159-detail-card {
  padding: 12px;
  border: 1px solid var(--sv159-line-soft);
  border-radius: 16px;
  background: rgba(7,13,18,.42);
}

.sv159-detail-card > header {
  min-width: 0;
  display: grid;
  grid-template-columns: 36px minmax(0,1fr);
  align-items: center;
  gap: 9px;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--sv159-line-soft);
}
.sv159-detail-card > header > span { width: 36px; height: 36px; display: grid; place-items: center; border: 1px solid rgba(98,201,255,.16); border-radius: 11px; color: var(--sv-blue); background: rgba(98,201,255,.045); }
.sv159-detail-card:nth-child(3) > header > span { color: var(--sv-violet); border-color: rgba(150,127,255,.16); background: rgba(150,127,255,.045); }
.sv159-detail-card.is-actions > header > span { color: var(--sv-yellow); border-color: rgba(255,196,61,.16); background: rgba(255,196,61,.045); }
.sv159-detail-card > header div { min-width: 0; }
.sv159-detail-card > header small { display: block; color: #5caed4; font-size: 6px; font-weight: 900; letter-spacing: .62px; }
.sv159-detail-card:nth-child(3) > header small { color: #8978df; }
.sv159-detail-card.is-actions > header small { color: #c69b2f; }
.sv159-detail-card > header strong { display: block; margin-top: 3px; overflow: hidden; color: #dce3e9; font-size: 9px; text-overflow: ellipsis; white-space: nowrap; }

.sv159-status-focus { padding-top: 11px; }
.sv159-status-focus p { margin: 8px 0 0; color: #929ca5; font-size: 7px; line-height: 1.55; }

.sv159-detail-list { display: grid; margin: 5px 0 0; }
.sv159-detail-list > div { min-width: 0; display: grid; grid-template-columns: 76px minmax(0,1fr); align-items: center; gap: 8px; padding: 8px 1px; border-bottom: 1px solid var(--sv159-line-soft); }
.sv159-detail-list > div:last-child { border-bottom: 0; padding-bottom: 0; }
.sv159-detail-list dt { color: #929ca6; font-size: 6.5px; }
.sv159-detail-list dd { overflow: hidden; margin: 0; color: #cdd5dc; font-size: 7px; font-weight: 800; text-align: right; text-overflow: ellipsis; white-space: nowrap; }
.sv159-detail-list dd i { margin-right: 5px; color: var(--sv-blue); }

.sv159-assignee {
  --sv-role-color: #62c9ff;
  min-width: 0;
  display: grid;
  grid-template-columns: 38px minmax(0,1fr) 18px;
  align-items: center;
  gap: 9px;
  margin-top: 10px;
  padding: 9px;
  border: 1px solid color-mix(in srgb, var(--sv-role-color) 15%, transparent);
  border-radius: 13px;
  background: color-mix(in srgb, var(--sv-role-color) 3.5%, transparent);
}
.sv159-assignee > span { width: 38px; height: 38px; display: grid; place-items: center; border: 1px solid color-mix(in srgb, var(--sv-role-color) 22%, transparent); border-radius: 12px; color: var(--sv-role-color); background: color-mix(in srgb, var(--sv-role-color) 7%, transparent); font-size: 8px; font-weight: 900; }
.sv159-assignee div { min-width: 0; }
.sv159-assignee strong, .sv159-assignee small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sv159-assignee strong { color: #e2e8ed; font-size: 8px; }
.sv159-assignee small { margin-top: 3px; color: #929ca5; font-size: 6px; }
.sv159-assignee > i { color: var(--sv-role-color); font-size: 9px; }

.sv159-participants { display: flex; align-items: center; gap: 10px; margin-top: 9px; padding: 9px 2px 0; }
.sv159-participants > div { display: flex; padding-left: 7px; }
.sv159-participants > div span { width: 28px; height: 28px; display: grid; place-items: center; margin-left: -7px; border: 2px solid #0b1218; border-radius: 9px; color: #8db8cc; background: #12222c; font-size: 6px; font-weight: 900; }
.sv159-participants > div span.is-staff { color: var(--sv-role-color); background: color-mix(in srgb, var(--sv-role-color) 10%, #10171d); }
.sv159-participants p { margin: 0; }
.sv159-participants strong, .sv159-participants small { display: block; }
.sv159-participants strong { color: #d9e0e5; font-size: 7px; }
.sv159-participants small { margin-top: 2px; color: #929ca5; font-size: 6px; }

.sv159-detail-card.is-actions { display: grid; gap: 7px; }
.sv159-detail-card.is-actions > header { margin-bottom: 3px; }
.sv159-detail-action {
  width: 100%;
  min-height: 48px;
  display: grid;
  grid-template-columns: 31px minmax(0,1fr) auto;
  align-items: center;
  gap: 9px;
  padding: 7px 9px;
  border: 1px solid var(--sv159-line-soft);
  border-radius: 12px;
  color: #8f9ca9;
  background: rgba(255,255,255,.014);
  text-align: left;
  text-decoration: none;
  cursor: pointer;
  transition: color .18s ease, border-color .18s ease, background .18s ease;
}
.sv159-detail-action:hover { color: #dce4ea; border-color: rgba(98,201,255,.14); background: rgba(98,201,255,.025); }
.sv159-detail-action > i:first-child { width: 31px; height: 31px; display: grid; place-items: center; border: 1px solid rgba(98,201,255,.12); border-radius: 10px; color: var(--sv-blue); background: rgba(98,201,255,.035); }
.sv159-detail-action > span { min-width: 0; }
.sv159-detail-action strong, .sv159-detail-action small { display: block; }
.sv159-detail-action strong { color: #cfd7de; font-size: 7.5px; }
.sv159-detail-action small { margin-top: 2px; color: #929ca5; font-size: 6px; }
.sv159-detail-action > i:last-child { color: #455360; font-size: 7px; }
.sv159-detail-action.is-danger { color: #d98293; border-color: rgba(255,113,138,.11); background: rgba(255,113,138,.018); }
.sv159-detail-action.is-danger > i:first-child { color: #ff7890; border-color: rgba(255,113,138,.15); background: rgba(255,113,138,.04); }
.sv159-detail-action.is-danger strong { color: #e8a0ad; }
.sv159-detail-action.is-reopen { color: #7cbb9c; border-color: rgba(99,219,157,.11); background: rgba(99,219,157,.018); }
.sv159-detail-action.is-reopen > i:first-child { color: #63db9d; border-color: rgba(99,219,157,.15); background: rgba(99,219,157,.04); }
.sv159-detail-action.is-reopen strong { color: #9fd1b9; }
.sv159-detail-card .sv-chat-status-form { display: grid; }
.sv159-detail-card .sv-form-status { margin: 0 0 7px; font-size: 7px; }

@media (max-width: 1320px) {
  .sv159-ticket-workspace { grid-template-columns: 248px minmax(0,1fr) 260px; }
  .sv159-ticket-hero-summary, .sv159-hero-stats { min-width: 350px; }
  .sv159-message-content { max-width: min(78%, 540px); }
}

@media (max-width: 1120px) {
  .sv159-ticket-workspace { grid-template-columns: 236px minmax(0,1fr); }
  .sv159-ticket-details { grid-column: 1 / -1; min-height: 0; grid-template-columns: repeat(4, minmax(0,1fr)); }
  .sv159-detail-card { min-width: 0; }
  .sv159-conversation { min-height: 680px; }
  .sv159-chat-canvas { height: 445px; }
}

@media (max-width: 900px) {
  .sv159-ticket-hero { grid-template-columns: 1fr; gap: 18px; }
  .sv159-ticket-hero-summary { width: 100%; min-width: 0; justify-items: stretch; }
  .sv159-availability { justify-self: end; }
  .sv159-hero-stats { width: 100%; min-width: 0; }
  .sv159-ticket-workspace { grid-template-columns: 1fr; }
  .sv159-ticket-sidebar { min-height: 0; }
  .sv159-sidebar-nav { grid-template-columns: repeat(auto-fit, minmax(180px,1fr)); }
  .sv159-sidebar-nav-item { grid-template-columns: 34px minmax(0,1fr); }
  .sv159-sidebar-nav-item > i { display: none; }
  .sv159-sidebar-note { margin-top: 10px; }
  .sv159-conversation { min-height: 660px; }
  .sv159-ticket-details { grid-template-columns: repeat(2, minmax(0,1fr)); }
}

@media (max-width: 680px) {
  .sv159-ticket-page { padding-top: 14px; padding-bottom: 24px; }
  .sv159-ticket-hero { padding: 20px; border-radius: 21px; }
  .sv159-ticket-hero-copy { align-items: flex-start; }
  .sv159-hero-icon { width: 48px; height: 48px; border-radius: 15px; }
  .sv159-ticket-hero-copy h1 { font-size: 27px; }
  .sv159-hero-stats { grid-template-columns: repeat(3, minmax(0,1fr)); }
  .sv159-hero-stats > div { padding: 10px; }
  .sv159-hero-stats strong { font-size: 13px; }
  .sv159-sidebar-nav { grid-template-columns: 1fr; }
  .sv159-ticket-sidebar, .sv159-conversation, .sv159-ticket-details { border-radius: 19px; }
  .sv159-conversation-head { align-items: flex-start; padding: 13px; }
  .sv159-role-badge { display: none; }
  .sv159-conversation-subject { padding: 9px 12px; }
  .sv159-conversation-subject > .sv-status { display: none; }
  .sv159-chat-timeline { padding: 16px 12px 23px; }
  .sv159-private-note p { display: none; }
  .sv159-message-content { max-width: calc(100% - 43px); }
  .sv159-message-bubble { min-width: 0; }
  .sv159-ticket-details { grid-template-columns: 1fr; }
  .sv159-send { min-width: 44px; width: 44px; padding: 0; }
  .sv159-send span, .sv159-compose-hint span:last-child { display: none; }
}

@media (max-width: 460px) {
  .sv159-ticket-hero-copy { display: grid; }
  .sv159-ticket-hero-copy p { font-size: 8px; }
  .sv159-availability { justify-self: start; }
  .sv159-hero-stats span { font-size: 5.5px; }
  .sv159-conversation-peer p em, .sv159-conversation-peer p:not(span) { font-size: 6px; }
  .sv159-message-avatar { width: 32px; height: 32px; border-radius: 10px; }
  .sv159-message-content { max-width: calc(100% - 38px); }
  .sv159-attach, .sv159-chat-counter { display: none; }
  .sv159-compose-hint { justify-content: center; text-align: center; }
}


.sv161-ticket-page .sv159-ticket-workspace {
  grid-template-columns: 250px minmax(0, 1fr) 270px;
  align-items: start;
  gap: 14px;
}

.sv161-ticket-page .sv159-ticket-sidebar {
  padding: 13px;
}

.sv161-ticket-page .sv159-sidebar-nav-item {
  min-height: 52px;
  padding-top: 7px;
  padding-bottom: 7px;
}

.sv161-ticket-page .sv160-sidebar-tickets {
  margin-top: 11px;
  padding-top: 11px;
}

.sv161-ticket-page .sv160-sidebar-ticket {
  padding: 10px;
}

.sv161-ticket-page .sv160-sidebar-ticket > div > p span {
  overflow: hidden;
  text-overflow: ellipsis;
}

.sv161-ticket-page .sv159-sidebar-note {
  margin-top: 10px;
}

.sv161-ticket-page .sv159-conversation {
  height: clamp(600px, calc(100vh - 250px), 680px);
  min-height: 600px;
  background:
    radial-gradient(circle at 50% -10%, rgba(98,201,255,.035), transparent 34%),
    #091118;
}

.sv161-ticket-page .sv159-conversation-head {
  min-height: 82px;
  padding: 13px 16px;
}

.sv161-ticket-page .sv159-conversation-peer p span.is-closed {
  color: #8f9ca9;
}

.sv161-ticket-page .sv159-conversation-peer p span.is-closed i {
  background: #7a8794;
  box-shadow: none;
}

.sv161-ticket-page .sv159-conversation-subject {
  min-height: 64px;
  padding: 9px 16px;
}

.sv161-ticket-page .sv159-conversation-subject > div {
  gap: 11px;
}

.sv161-ticket-page .sv159-conversation-subject .sv-ticket-topic {
  width: 41px;
  height: 41px;
  border-radius: 12px;
  font-size: 13px;
}

.sv161-ticket-page .sv159-conversation-subject small {
  font-size: 6.8px;
}

.sv161-ticket-page .sv159-conversation-subject h3 {
  margin-top: 4px;
  font-size: 11.5px;
}

.sv161-ticket-page .sv159-chat-canvas {
  height: auto;
  min-height: 0;
}

.sv161-ticket-page .sv159-chat-canvas::before {
  opacity: .13;
}

.sv161-ticket-page .sv159-chat-timeline {
  width: min(100%, 860px);
  min-height: 0;
  margin: 0 auto;
  padding: 17px 22px 25px;
}

.sv161-ticket-page .sv159-private-note {
  margin-bottom: 14px;
  padding: 8px 11px;
}

.sv161-ticket-page .sv159-chat-day {
  margin: 14px 0;
}

.sv161-ticket-page .sv159-message {
  margin-top: 15px;
}

.sv161-ticket-page .sv159-message-content {
  max-width: min(74%, 520px);
}

.sv161-ticket-page .sv159-message-content > header strong {
  font-size: 8.5px;
}

.sv161-ticket-page .sv159-message-bubble {
  min-width: 155px;
  padding: 12px 14px 9px;
}

.sv161-ticket-page .sv159-message-bubble p {
  font-size: 10.5px;
  line-height: 1.58;
}


.sv161-ticket-page .sv159-message.is-own .sv159-message-avatar {
  color: var(--sv-role-color);
  border-color: rgba(var(--sv-role-rgb), .22);
  background: rgba(var(--sv-role-rgb), .06);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-content > header strong {
  color: var(--sv-role-color);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-content > header span {
  color: var(--sv-role-color);
  border-color: rgba(var(--sv-role-rgb), .18);
  background: rgba(var(--sv-role-rgb), .045);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .23);
  background: linear-gradient(145deg, rgba(var(--sv-role-rgb), .09), #151a1f 76%);
}

.sv161-ticket-page .sv159-compose {
  padding: 10px 11px 8px;
}


.sv161-ticket-page .sv161-ticket-details {
  min-height: 0;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
  gap: 10px;
}

.sv161-ticket-page .sv161-detail-card {
  padding: 13px;
  border-color: rgba(255,255,255,.075);
  border-radius: 17px;
  background:
    radial-gradient(circle at 100% 0, rgba(255,255,255,.018), transparent 36%),
    linear-gradient(145deg, rgba(14,22,29,.98), rgba(8,14,19,.98));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.018);
}

.sv161-ticket-page .sv161-detail-card.is-assignee > header > span {
  color: var(--sv-violet);
  border-color: rgba(150,127,255,.17);
  background: rgba(150,127,255,.045);
}

.sv161-ticket-page .sv161-detail-card.is-assignee > header small {
  color: #9483eb;
}

.sv161-ticket-page .sv161-detail-list > div {
  grid-template-columns: 68px minmax(0,1fr);
  padding: 8px 1px;
}

.sv161-inline-status {
  --sv161-status-rgb: 130,144,157;
  display: inline-flex;
  align-items: center;
  justify-content: flex-end;
  gap: 5px;
  color: rgb(var(--sv161-status-rgb));
  font-size: 6.5px;
  font-weight: 900;
  text-transform: uppercase;
  white-space: nowrap;
}

.sv161-inline-status.is-open { --sv161-status-rgb: 98,201,255; }
.sv161-inline-status.is-waiting { --sv161-status-rgb: 150,127,255; }
.sv161-inline-status.is-answered { --sv161-status-rgb: 99,219,157; }
.sv161-inline-status.is-closed { --sv161-status-rgb: 126,139,151; }

.sv161-contact-description {
  margin: 9px 1px 0;
  color: #929ca4;
  font-size: 6.6px;
  line-height: 1.55;
}

.sv161-ticket-page .sv159-participants {
  margin-top: 8px;
  border-top: 1px solid var(--sv159-line-soft);
}

@media (max-width: 1320px) {
  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: 235px minmax(0,1fr) 250px;
  }
}

@media (max-width: 1120px) {
  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: 230px minmax(0,1fr);
  }
  .sv161-ticket-page .sv159-conversation {
    height: 640px;
    min-height: 640px;
  }
  .sv161-ticket-page .sv161-ticket-details {
    grid-column: 1 / -1;
    grid-template-columns: repeat(3, minmax(0,1fr));
  }
}

@media (max-width: 900px) {
  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: 1fr;
  }
  .sv161-ticket-page .sv159-conversation {
    height: 630px;
    min-height: 630px;
  }
  .sv161-ticket-page .sv161-ticket-details {
    grid-template-columns: repeat(3, minmax(0,1fr));
  }
}

@media (max-width: 760px) {
  .sv161-ticket-page .sv161-ticket-details {
    grid-template-columns: 1fr;
  }
  .sv161-ticket-page .sv159-conversation {
    height: 610px;
    min-height: 610px;
  }
}

@media (max-width: 680px) {
  .sv161-ticket-page .sv159-chat-timeline {
    width: 100%;
    padding: 15px 12px 22px;
  }
  .sv161-ticket-page .sv159-message-content {
    max-width: calc(100% - 43px);
  }
}


.sv161-ticket-page .sv159-ticket-details {
  scroll-margin-top: 96px;
}

.sv161-ticket-page .sv159-ticket-details:target .sv161-detail-card.is-info {
  border-color: rgba(98, 201, 255, .28);
  box-shadow: 0 0 0 3px rgba(98, 201, 255, .045), inset 0 1px 0 rgba(255, 255, 255, .03);
}

.sv161-ticket-page .sv159-sidebar-note {
  margin-top: 12px;
}


.sv161-ticket-page .sv167-request-sidebar {
  min-height: 0;
  padding: 14px;
  scroll-margin-top: 96px;
}

.sv161-ticket-page .sv167-request-sidebar:target {
  border-color: rgba(98, 201, 255, .24);
  box-shadow: 0 0 0 3px rgba(98, 201, 255, .04), inset 0 1px 0 rgba(255, 255, 255, .035);
}

.sv167-request-head {
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 1px 1px 13px;
  border-bottom: 1px solid var(--sv159-line-soft);
}

.sv167-request-head-icon {
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(98, 201, 255, .18);
  border-radius: 13px;
  color: var(--sv-blue);
  background: linear-gradient(145deg, rgba(98, 201, 255, .075), rgba(98, 201, 255, .025));
  font-size: 13px;
}

.sv167-request-head small,
.sv167-request-head h2 {
  display: block;
  margin: 0;
}

.sv167-request-head small {
  color: #7d8cff;
  font-size: 6px;
  font-weight: 900;
  letter-spacing: .11em;
}

.sv167-request-head h2 {
  margin-top: 4px;
  color: #f1f4f7;
  font-size: 16px;
  line-height: 1.05;
  letter-spacing: -.035em;
}

.sv167-request-summary {
  display: grid;
  grid-template-columns: 39px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  margin-top: 12px;
  padding: 11px;
  border: 1px solid rgba(98, 201, 255, .12);
  border-radius: 14px;
  background: linear-gradient(145deg, rgba(98, 201, 255, .035), rgba(255, 255, 255, .008));
}

.sv167-request-summary > .sv-ticket-topic {
  width: 39px;
  height: 39px;
  border-radius: 12px;
  font-size: 12px;
}

.sv167-request-summary > div {
  min-width: 0;
}

.sv167-request-summary small,
.sv167-request-summary strong {
  display: block;
}

.sv167-request-summary small {
  color: var(--sv-blue);
  font-size: 6px;
  font-weight: 900;
  letter-spacing: .07em;
  text-transform: uppercase;
}

.sv167-request-summary strong {
  margin-top: 4px;
  overflow: hidden;
  color: #e8edf1;
  font-size: 9px;
  line-height: 1.35;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv167-request-list {
  display: grid;
  margin: 12px 0 0;
  padding: 0;
}

.sv167-request-list > div {
  min-width: 0;
  display: grid;
  grid-template-columns: 66px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  min-height: 34px;
  border-bottom: 1px solid rgba(255, 255, 255, .045);
}

.sv167-request-list > div:last-child {
  border-bottom: 0;
}

.sv167-request-list dt,
.sv167-request-list dd {
  min-width: 0;
  margin: 0;
}

.sv167-request-list dt {
  color: #929ca5;
  font-size: 6px;
}

.sv167-request-list dd {
  overflow: hidden;
  color: #d7dfe5;
  font-size: 6.5px;
  font-weight: 800;
  text-align: right;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv167-request-list .sv161-inline-status {
  justify-content: flex-end;
  max-width: 100%;
}

.sv167-ticket-manage-link {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  margin-top: 12px;
  padding: 8px;
  border: 1px solid rgba(98, 201, 255, .11);
  border-radius: 12px;
  color: inherit;
  background: rgba(98, 201, 255, .02);
  text-decoration: none;
  transition: border-color .18s ease, background .18s ease, transform .18s ease;
}

.sv167-ticket-manage-link:hover {
  border-color: rgba(98, 201, 255, .22);
  background: rgba(98, 201, 255, .045);
  transform: translateY(-1px);
}

.sv167-ticket-manage-link > span {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(98, 201, 255, .14);
  border-radius: 10px;
  color: var(--sv-blue);
  background: rgba(98, 201, 255, .035);
}

.sv167-ticket-manage-link > div {
  min-width: 0;
}

.sv167-ticket-manage-link strong,
.sv167-ticket-manage-link small {
  display: block;
}

.sv167-ticket-manage-link strong {
  color: #dfe6eb;
  font-size: 7.5px;
}

.sv167-ticket-manage-link small {
  margin-top: 2px;
  color: #929ca5;
  font-size: 6px;
}

.sv167-ticket-manage-link > i {
  color: #949ba2;
  font-size: 7px;
}

.sv161-ticket-page .sv167-request-sidebar .sv159-sidebar-note {
  margin-top: 12px;
}


.sv161-ticket-page .sv161-ticket-details {
  align-content: start;
}

@media (max-width: 900px) {
  .sv167-request-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0 14px;
  }
  .sv167-request-list > div {
    grid-template-columns: 74px minmax(0, 1fr);
  }
}

@media (max-width: 520px) {
  .sv167-request-list {
    grid-template-columns: 1fr;
  }
}


.sv161-ticket-page .sv168-request-sidebar {
  padding-top: 14px;
}

.sv161-ticket-page .sv168-request-head {
  margin-top: 0;
  padding: 12px;
  border-color: rgba(98, 201, 255, .14);
  background: linear-gradient(145deg, rgba(98, 201, 255, .05), rgba(255, 255, 255, .01));
}

.sv161-ticket-page .sv168-request-head > .sv-ticket-topic {
  width: 42px;
  height: 42px;
  border-radius: 13px;
  font-size: 13px;
}

.sv161-ticket-page .sv168-request-head small {
  font-size: 6.2px;
  letter-spacing: .075em;
}

.sv161-ticket-page .sv168-request-head strong {
  margin-top: 5px;
  color: #f0f4f7;
  font-size: 10px;
  line-height: 1.35;
}

.sv161-ticket-page .sv168-request-head + .sv167-request-list {
  margin-top: 10px;
}


.sv161-ticket-page .sv159-chat-canvas {
  isolation: isolate;
  background:
    radial-gradient(ellipse at 12% -8%, rgba(98, 201, 255, .065), transparent 36%),
    radial-gradient(ellipse at 92% 108%, rgba(150, 127, 255, .055), transparent 39%),
    linear-gradient(180deg, #09131a 0%, #071017 52%, #081118 100%);
  scrollbar-color: rgba(98, 201, 255, .18) transparent;
}

.sv161-ticket-page .sv159-chat-canvas::before {
  z-index: -2;
  opacity: .36;
  background-image:
    linear-gradient(rgba(255, 255, 255, .018) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, .018) 1px, transparent 1px),
    radial-gradient(rgba(98, 201, 255, .12) .55px, transparent .7px);
  background-size: 34px 34px, 34px 34px, 24px 24px;
  mask-image: linear-gradient(to bottom, rgba(0, 0, 0, .84), rgba(0, 0, 0, .2) 86%, transparent);
}

.sv161-ticket-page .sv159-chat-canvas::after {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  background:
    linear-gradient(90deg, rgba(5, 12, 17, .42), transparent 12%, transparent 88%, rgba(5, 12, 17, .42)),
    linear-gradient(180deg, rgba(5, 12, 17, .15), transparent 18%, transparent 82%, rgba(5, 12, 17, .34));
}

.sv161-ticket-page .sv159-chat-timeline {
  width: min(100%, 940px);
  padding: 26px 34px 48px;
}

.sv161-ticket-page .sv159-private-note {
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 10px;
  max-width: 475px;
  margin-bottom: 22px;
  padding: 9px 13px 9px 10px;
  border-color: rgba(99, 219, 157, .16);
  border-radius: 15px;
  background:
    linear-gradient(135deg, rgba(99, 219, 157, .055), rgba(99, 219, 157, .018)),
    rgba(7, 16, 20, .78);
  box-shadow: 0 12px 30px rgba(0, 0, 0, .1), inset 0 1px 0 rgba(255, 255, 255, .025);
  backdrop-filter: blur(12px);
}

.sv161-ticket-page .sv159-private-note > span {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .025);
}

.sv161-ticket-page .sv159-private-note small {
  font-size: 6.2px;
  letter-spacing: .72px;
}

.sv161-ticket-page .sv159-private-note strong {
  margin-top: 2px;
  color: #b4dcc8;
  font-size: 8.5px;
}

.sv161-ticket-page .sv159-private-note p {
  color: #8d9e97;
  font-size: 6.6px;
}

.sv161-ticket-page .sv159-chat-day {
  gap: 13px;
  margin: 17px 0 20px;
  color: #929ca4;
  font-size: 6.3px;
  letter-spacing: .08em;
}

.sv161-ticket-page .sv159-chat-day::before,
.sv161-ticket-page .sv159-chat-day::after {
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, .07));
}

.sv161-ticket-page .sv159-chat-day::after {
  background: linear-gradient(90deg, rgba(255, 255, 255, .07), transparent);
}

.sv161-ticket-page .sv159-chat-day span {
  min-height: 23px;
  display: inline-flex;
  align-items: center;
  padding: 0 9px;
  border: 1px solid rgba(255, 255, 255, .055);
  border-radius: 999px;
  background: rgba(255, 255, 255, .018);
}

.sv161-ticket-page .sv159-message {
  gap: 11px;
  margin-top: 14px;
}

.sv161-ticket-page .sv159-message + .sv159-message {
  margin-top: 18px;
}

.sv161-ticket-page .sv159-message-avatar {
  width: 39px;
  height: 39px;
  margin-top: 23px;
  border-color: rgba(var(--sv-role-rgb), .24);
  border-radius: 13px;
  background:
    radial-gradient(circle at 35% 25%, rgba(255, 255, 255, .07), transparent 36%),
    rgba(var(--sv-role-rgb), .065);
  box-shadow:
    0 9px 24px rgba(0, 0, 0, .14),
    inset 0 1px 0 rgba(255, 255, 255, .04);
  font-size: 11px;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-avatar {
  color: #8fa4b4;
  border-color: rgba(98, 201, 255, .16);
  background:
    radial-gradient(circle at 35% 25%, rgba(255, 255, 255, .055), transparent 36%),
    rgba(98, 201, 255, .035);
}

.sv161-ticket-page .sv159-message-content {
  max-width: min(72%, 590px);
}

.sv161-ticket-page .sv159-message-content > header {
  gap: 7px;
  margin-bottom: 7px;
  padding: 0 4px;
}

.sv161-ticket-page .sv159-message-content > header strong {
  color: #e8eef3;
  font-size: 9px;
  letter-spacing: -.01em;
}

.sv161-ticket-page .sv159-message-content > header span {
  min-height: 20px;
  gap: 4px;
  padding: 0 7px;
  border-radius: 7px;
  font-size: 5.9px;
  letter-spacing: .04em;
}

.sv161-ticket-page .sv159-message-bubble {
  isolation: isolate;
  min-width: 170px;
  padding: 14px 16px 10px;
  overflow: hidden;
  border-color: rgba(98, 201, 255, .12);
  border-radius: 6px 18px 18px 18px;
  background:
    radial-gradient(circle at 8% 0, rgba(98, 201, 255, .065), transparent 42%),
    linear-gradient(145deg, rgba(20, 31, 40, .98), rgba(13, 22, 29, .98));
  box-shadow:
    0 16px 34px rgba(0, 0, 0, .14),
    inset 0 1px 0 rgba(255, 255, 255, .025);
  transition: border-color .18s ease, box-shadow .18s ease, transform .18s ease;
}

.sv161-ticket-page .sv159-message-bubble::after {
  content: "";
  position: absolute;
  top: 12px;
  bottom: 12px;
  left: 0;
  width: 2px;
  border-radius: 0 2px 2px 0;
  background: linear-gradient(180deg, rgba(98, 201, 255, .8), rgba(98, 201, 255, .08));
  opacity: .75;
}

.sv161-ticket-page .sv159-message.is-staff .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .19);
  background:
    radial-gradient(circle at 8% 0, rgba(var(--sv-role-rgb), .085), transparent 44%),
    linear-gradient(145deg, rgba(20, 29, 35, .98), rgba(13, 20, 26, .98));
}

.sv161-ticket-page .sv159-message.is-staff .sv159-message-bubble::after {
  background: linear-gradient(180deg, rgba(var(--sv-role-rgb), .92), rgba(var(--sv-role-rgb), .08));
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .22);
  border-radius: 18px 6px 18px 18px;
  background:
    radial-gradient(circle at 92% 0, rgba(var(--sv-role-rgb), .1), transparent 44%),
    linear-gradient(215deg, rgba(22, 29, 33, .99), rgba(13, 19, 24, .99));
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble::after {
  right: 0;
  left: auto;
  border-radius: 2px 0 0 2px;
  background: linear-gradient(180deg, rgba(var(--sv-role-rgb), .92), rgba(var(--sv-role-rgb), .08));
}

.sv161-ticket-page .sv159-message-bubble:hover {
  border-color: rgba(var(--sv-role-rgb), .29);
  box-shadow:
    0 18px 38px rgba(0, 0, 0, .17),
    inset 0 1px 0 rgba(255, 255, 255, .035);
  transform: translateY(-1px);
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble:hover {
  border-color: rgba(98, 201, 255, .2);
}

.sv161-ticket-page .sv159-message-bubble p {
  color: #e1e7ec;
  font-size: 11px;
  line-height: 1.58;
  letter-spacing: -.005em;
}

.sv161-ticket-page .sv159-message-bubble footer {
  gap: 5px;
  margin-top: 9px;
  color: #929ca4;
  font-size: 6.2px;
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble footer i {
  color: #65cfff;
  filter: drop-shadow(0 0 5px rgba(98, 201, 255, .2));
}

.sv161-ticket-page .sv159-compose {
  position: relative;
  padding: 11px 12px 9px;
  border-top-color: rgba(255, 255, 255, .065);
  background:
    radial-gradient(circle at 50% 0, rgba(98, 201, 255, .035), transparent 42%),
    linear-gradient(180deg, rgba(13, 22, 29, .99), rgba(8, 15, 21, .99));
  box-shadow: 0 -16px 36px rgba(0, 0, 0, .1);
}

.sv161-ticket-page .sv159-composer {
  min-height: 61px;
  gap: 9px;
  padding: 6px;
  border-color: rgba(255, 255, 255, .1);
  border-radius: 18px;
  background:
    radial-gradient(circle at 15% 0, rgba(98, 201, 255, .035), transparent 40%),
    #071017;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .018);
}

.sv161-ticket-page .sv159-composer:focus-within {
  border-color: rgba(98, 201, 255, .27);
  box-shadow:
    0 0 0 3px rgba(98, 201, 255, .035),
    inset 0 1px 0 rgba(255, 255, 255, .025);
}

.sv161-ticket-page .sv159-attach {
  width: 42px;
  height: 42px;
  margin: 3px 0 3px 1px;
  border-radius: 13px;
  color: #70cdf8;
  background: linear-gradient(145deg, rgba(98, 201, 255, .065), rgba(98, 201, 255, .025));
}

.sv161-ticket-page .sv159-chat-input textarea {
  min-height: 34px;
  padding: 10px 0 8px;
  color: #edf3f7;
  font-size: 9.5px;
}

.sv161-ticket-page .sv159-chat-input textarea::placeholder {
  color: #929ca3;
}

.sv161-ticket-page .sv159-chat-counter {
  padding-bottom: 14px;
  color: #939ca3;
}

.sv161-ticket-page .sv159-send {
  min-width: 101px;
  min-height: 47px;
  border-radius: 14px;
  box-shadow: 0 11px 24px rgba(255, 196, 61, .1);
}

.sv161-ticket-page .sv159-send:hover {
  box-shadow: 0 14px 29px rgba(255, 196, 61, .16);
}

.sv161-ticket-page .sv159-compose-hint {
  padding-top: 7px;
  color: #929ca3;
}

@media (prefers-reduced-motion: no-preference) {
  .sv161-ticket-page .sv159-message {
    animation: sv172-message-enter .32s ease both;
  }

  .sv161-ticket-page .sv159-message:nth-of-type(2) { animation-delay: .035s; }
  .sv161-ticket-page .sv159-message:nth-of-type(3) { animation-delay: .07s; }
  .sv161-ticket-page .sv159-message:nth-of-type(4) { animation-delay: .105s; }
}

@keyframes sv172-message-enter {
  from { opacity: 0; transform: translateY(5px); }
  to { opacity: 1; transform: translateY(0); }
}

@media (max-width: 900px) {
  .sv161-ticket-page .sv159-chat-timeline {
    width: 100%;
    padding: 23px 24px 40px;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: min(78%, 560px);
  }
}

@media (max-width: 680px) {
  .sv161-ticket-page .sv159-chat-timeline {
    padding: 18px 13px 32px;
  }

  .sv161-ticket-page .sv159-private-note {
    margin-bottom: 17px;
  }

  .sv161-ticket-page .sv159-message {
    gap: 8px;
  }

  .sv161-ticket-page .sv159-message-avatar {
    width: 34px;
    height: 34px;
    margin-top: 22px;
    border-radius: 11px;
    font-size: 10px;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: calc(100% - 42px);
  }

  .sv161-ticket-page .sv159-message-bubble {
    min-width: 0;
    padding: 12px 13px 9px;
    border-radius: 5px 16px 16px 16px;
  }

  .sv161-ticket-page .sv159-message.is-own .sv159-message-bubble {
    border-radius: 16px 5px 16px 16px;
  }

  .sv161-ticket-page .sv159-message-bubble p {
    font-size: 10.5px;
  }
}

@media (max-width: 460px) {
  .sv161-ticket-page .sv159-private-note {
    width: 100%;
    max-width: none;
  }

  .sv161-ticket-page .sv159-message-content > header {
    gap: 5px;
  }

  .sv161-ticket-page .sv159-message-content > header strong {
    font-size: 8.2px;
  }

  .sv161-ticket-page .sv159-message-content > header span {
    min-height: 18px;
    padding-inline: 6px;
    font-size: 5.4px;
  }
}


.sv161-ticket-page .sv159-chat-canvas {
  background:
    radial-gradient(ellipse at 18% 0%, rgba(76, 190, 240, .055), transparent 34%),
    radial-gradient(ellipse at 88% 100%, rgba(151, 127, 255, .035), transparent 36%),
    linear-gradient(180deg, #081219 0%, #071017 52%, #081118 100%);
  scrollbar-color: rgba(98, 201, 255, .16) transparent;
}

.sv161-ticket-page .sv159-chat-canvas::before {
  z-index: -2;
  opacity: .3;
  background-image:
    radial-gradient(circle at center, rgba(255, 255, 255, .045) .7px, transparent .8px),
    radial-gradient(circle at center, rgba(98, 201, 255, .04) .65px, transparent .75px);
  background-position: 0 0, 14px 14px;
  background-size: 28px 28px;
  mask-image: linear-gradient(to bottom, rgba(0, 0, 0, .65), rgba(0, 0, 0, .18) 76%, transparent 100%);
}

.sv161-ticket-page .sv159-chat-canvas::after {
  z-index: -1;
  background:
    linear-gradient(90deg, rgba(5, 12, 17, .24), transparent 13%, transparent 87%, rgba(5, 12, 17, .24)),
    linear-gradient(180deg, rgba(5, 12, 17, .1), transparent 14%, transparent 86%, rgba(5, 12, 17, .2));
}

.sv161-ticket-page .sv159-chat-timeline {
  width: min(100%, 820px);
  margin-inline: auto;
  padding: 22px 24px 48px;
}

.sv161-ticket-page .sv159-private-note {
  grid-template-columns: 31px minmax(0, 1fr);
  gap: 9px;
  max-width: 430px;
  margin: 0 auto 18px;
  padding: 8px 12px 8px 9px;
  border-color: rgba(99, 219, 157, .14);
  border-radius: 13px;
  background: rgba(10, 28, 27, .78);
  box-shadow: 0 8px 22px rgba(0, 0, 0, .08), inset 0 1px 0 rgba(255, 255, 255, .02);
  backdrop-filter: blur(8px);
}

.sv161-ticket-page .sv159-private-note > span {
  width: 31px;
  height: 31px;
  border-radius: 10px;
  font-size: 10px;
}

.sv161-ticket-page .sv159-private-note small {
  font-size: 5.8px;
  letter-spacing: .7px;
}

.sv161-ticket-page .sv159-private-note strong {
  margin-top: 1px;
  color: #b8ddcb;
  font-size: 8.2px;
}

.sv161-ticket-page .sv159-private-note p {
  margin-top: 1px;
  color: #8d9e97;
  font-size: 6.2px;
}

.sv161-ticket-page .sv159-chat-day {
  gap: 10px;
  margin: 14px 0 17px;
  color: #929ca4;
  font-size: 5.9px;
  letter-spacing: .06em;
}

.sv161-ticket-page .sv159-chat-day::before,
.sv161-ticket-page .sv159-chat-day::after {
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, .055));
}

.sv161-ticket-page .sv159-chat-day::after {
  background: linear-gradient(90deg, rgba(255, 255, 255, .055), transparent);
}

.sv161-ticket-page .sv159-chat-day span {
  min-height: 21px;
  padding: 0 8px;
  border-color: rgba(255, 255, 255, .05);
  background: rgba(10, 19, 25, .82);
  box-shadow: 0 4px 12px rgba(0, 0, 0, .08);
}

.sv161-ticket-page .sv159-message {
  align-items: flex-end;
  gap: 8px;
  margin-top: 10px;
}

.sv161-ticket-page .sv159-message + .sv159-message {
  margin-top: 13px;
}

.sv161-ticket-page .sv159-message-avatar {
  width: 32px;
  height: 32px;
  margin: 0 0 2px;
  border-color: rgba(var(--sv-role-rgb), .2);
  border-radius: 50%;
  background: rgba(var(--sv-role-rgb), .07);
  box-shadow: 0 5px 14px rgba(0, 0, 0, .13), inset 0 1px 0 rgba(255, 255, 255, .035);
  font-size: 9.5px;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-avatar {
  color: #92a5b4;
  border-color: rgba(98, 201, 255, .16);
  background: rgba(98, 201, 255, .045);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-avatar {
  color: var(--sv-role-color);
  border-color: rgba(var(--sv-role-rgb), .24);
  background: rgba(var(--sv-role-rgb), .075);
}

.sv161-ticket-page .sv159-message-content {
  max-width: min(68%, 530px);
}

.sv161-ticket-page .sv159-message-content > header {
  gap: 6px;
  margin: 0 0 4px;
  padding: 0 4px;
}

.sv161-ticket-page .sv159-message-content > header strong {
  color: #dce5eb;
  font-size: 8.4px;
  font-weight: 800;
  letter-spacing: -.01em;
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-content > header strong {
  color: var(--sv-role-color);
}

.sv161-ticket-page .sv159-message-content > header span {
  min-height: 17px;
  gap: 3px;
  padding: 0 6px;
  border-color: rgba(var(--sv-role-rgb), .13);
  border-radius: 999px;
  background: rgba(var(--sv-role-rgb), .035);
  font-size: 5.2px;
  letter-spacing: .035em;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-content > header span {
  color: #8d9caa;
  border-color: rgba(135, 152, 166, .12);
  background: rgba(135, 152, 166, .03);
}

.sv161-ticket-page .sv159-message-bubble {
  isolation: isolate;
  min-width: 128px;
  padding: 11px 13px 8px;
  overflow: visible;
  border: 1px solid rgba(98, 201, 255, .115);
  border-radius: 17px 17px 17px 5px;
  background: #15222b;
  box-shadow: 0 8px 20px rgba(0, 0, 0, .13), inset 0 1px 0 rgba(255, 255, 255, .025);
  transition: border-color .16s ease, background .16s ease;
}

.sv161-ticket-page .sv159-message-bubble::after {
  display: none;
}

.sv161-ticket-page .sv159-message-bubble::before {
  content: "";
  position: absolute;
  left: -5px;
  bottom: 7px;
  width: 11px;
  height: 11px;
  border-left: 1px solid rgba(98, 201, 255, .1);
  border-bottom: 1px solid rgba(98, 201, 255, .1);
  border-radius: 0 0 0 3px;
  background: #15222b;
  transform: rotate(45deg);
  z-index: -1;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble {
  border-color: rgba(98, 201, 255, .12);
  background: linear-gradient(145deg, #162630, #14212a);
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble::before {
  border-color: rgba(98, 201, 255, .11);
  background: #14212a;
}

.sv161-ticket-page .sv159-message.is-staff:not(.is-own) .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .17);
  background: color-mix(in srgb, var(--sv-role-color) 7%, #142029);
}

.sv161-ticket-page .sv159-message.is-staff:not(.is-own) .sv159-message-bubble::before {
  border-color: rgba(var(--sv-role-rgb), .15);
  background: color-mix(in srgb, var(--sv-role-color) 7%, #142029);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .24);
  border-radius: 17px 17px 5px 17px;
  background: color-mix(in srgb, var(--sv-role-color) 12%, #1a211f);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble::before {
  right: -5px;
  left: auto;
  border: 0;
  border-top: 1px solid rgba(var(--sv-role-rgb), .2);
  border-right: 1px solid rgba(var(--sv-role-rgb), .2);
  border-radius: 0 3px 0 0;
  background: color-mix(in srgb, var(--sv-role-color) 12%, #1a211f);
}

.sv161-ticket-page .sv159-message-bubble:hover,
.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble:hover {
  border-color: rgba(var(--sv-role-rgb), .24);
  box-shadow: 0 8px 20px rgba(0, 0, 0, .13), inset 0 1px 0 rgba(255, 255, 255, .025);
  transform: none;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble:hover {
  border-color: rgba(98, 201, 255, .17);
}

.sv161-ticket-page .sv159-message-bubble p {
  color: #e4e9ed;
  font-size: 10.5px;
  line-height: 1.5;
  letter-spacing: -.006em;
}

.sv161-ticket-page .sv159-message-bubble footer {
  gap: 4px;
  margin-top: 5px;
  color: #909ca4;
  font-size: 5.8px;
  line-height: 1;
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble footer {
  color: color-mix(in srgb, var(--sv-role-color) 45%, #71808b);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble footer i {
  color: #6ad2ff;
  font-size: 6.5px;
  filter: none;
}

.sv161-ticket-page .sv159-compose {
  padding: 10px 12px 8px;
  border-top-color: rgba(255, 255, 255, .06);
  background: linear-gradient(180deg, rgba(12, 21, 28, .99), rgba(8, 15, 21, .99));
  box-shadow: 0 -10px 28px rgba(0, 0, 0, .08);
}

.sv161-ticket-page .sv159-composer {
  min-height: 57px;
  gap: 8px;
  padding: 5px 6px;
  border-color: rgba(255, 255, 255, .09);
  border-radius: 18px;
  background: #071119;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .018);
}

.sv161-ticket-page .sv159-composer:focus-within {
  border-color: rgba(98, 201, 255, .22);
  box-shadow: 0 0 0 3px rgba(98, 201, 255, .025), inset 0 1px 0 rgba(255, 255, 255, .02);
}

.sv161-ticket-page .sv159-attach {
  width: 40px;
  height: 40px;
  margin: 3px 0 3px 1px;
  border-color: rgba(98, 201, 255, .12);
  border-radius: 50%;
  color: #69c8f4;
  background: rgba(98, 201, 255, .04);
}

.sv161-ticket-page .sv159-chat-input textarea {
  min-height: 32px;
  padding: 9px 0 7px;
  color: #edf2f5;
  font-size: 9.6px;
  line-height: 1.5;
}

.sv161-ticket-page .sv159-chat-input textarea::placeholder {
  color: #949ba2;
}

.sv161-ticket-page .sv159-chat-counter {
  padding-bottom: 12px;
  color: #939ca2;
  font-size: 6px;
}

.sv161-ticket-page .sv159-send {
  min-width: 99px;
  min-height: 44px;
  border-radius: 15px;
  box-shadow: 0 8px 20px rgba(255, 196, 61, .09);
}

.sv161-ticket-page .sv159-send:hover {
  box-shadow: 0 10px 24px rgba(255, 196, 61, .14);
}

.sv161-ticket-page .sv159-compose-hint {
  padding-top: 6px;
  color: #939ca2;
  font-size: 6.1px;
}

@media (max-width: 900px) {
  .sv161-ticket-page .sv159-chat-timeline {
    width: min(100%, 760px);
    padding: 20px 20px 40px;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: min(74%, 520px);
  }
}

@media (max-width: 680px) {
  .sv161-ticket-page .sv159-chat-timeline {
    padding: 17px 12px 32px;
  }

  .sv161-ticket-page .sv159-message {
    gap: 7px;
  }

  .sv161-ticket-page .sv159-message-avatar {
    width: 30px;
    height: 30px;
    margin-bottom: 1px;
    font-size: 9px;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: calc(100% - 39px);
  }

  .sv161-ticket-page .sv159-message-bubble {
    min-width: 0;
    padding: 10px 12px 7px;
    border-radius: 15px 15px 15px 5px;
  }

  .sv161-ticket-page .sv159-message.is-own .sv159-message-bubble {
    border-radius: 15px 15px 5px 15px;
  }

  .sv161-ticket-page .sv159-message-bubble p {
    font-size: 10.2px;
  }
}

@media (max-width: 460px) {
  .sv161-ticket-page .sv159-private-note {
    width: min(100%, 390px);
  }

  .sv161-ticket-page .sv159-message-content > header strong {
    font-size: 8px;
  }

  .sv161-ticket-page .sv159-message-content > header span {
    min-height: 16px;
    padding-inline: 5px;
    font-size: 5px;
  }

  .sv161-ticket-page .sv159-send {
    min-width: 48px;
    width: 48px;
    padding-inline: 0;
    border-radius: 50%;
  }

  .sv161-ticket-page .sv159-send span {
    display: none;
  }
}


.sv161-ticket-page .sv159-chat-canvas {
  isolation: isolate;
  background:
    radial-gradient(110% 62% at 50% -22%, rgba(255, 255, 255, .028) 0%, transparent 61%),
    linear-gradient(180deg, #0b1319 0%, #091117 48%, #081016 100%);
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, .018),
    inset 0 -34px 58px rgba(0, 0, 0, .075);
}

.sv161-ticket-page .sv159-chat-canvas::before {
  z-index: 0;
  opacity: 1;
  background: linear-gradient(
    90deg,
    rgba(0, 0, 0, .075) 0%,
    transparent 12%,
    transparent 88%,
    rgba(0, 0, 0, .075) 100%
  );
  background-image: none;
  mask-image: none;
}

.sv161-ticket-page .sv159-chat-canvas::after {
  z-index: 0;
  background: linear-gradient(
    180deg,
    rgba(255, 255, 255, .008) 0%,
    transparent 18%,
    transparent 82%,
    rgba(0, 0, 0, .055) 100%
  );
}

.sv161-ticket-page .sv159-chat-timeline {
  position: relative;
  z-index: 1;
}


.sv161-ticket-page .sv159-chat-canvas {
  isolation: isolate;
  background:
    radial-gradient(70% 46% at 8% 0%, rgba(98, 201, 255, .055) 0%, transparent 72%),
    radial-gradient(62% 48% at 100% 100%, rgba(255, 196, 61, .035) 0%, transparent 76%),
    linear-gradient(180deg, #0a1319 0%, #081117 48%, #071016 100%);
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, .018),
    inset 0 -40px 70px rgba(0, 0, 0, .07);
}

.sv161-ticket-page .sv159-chat-canvas::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  opacity: .16;
  background-image: url("../images/copyuni-chat-theme.svg");
  background-repeat: repeat;
  background-position: 18px 12px;
  background-size: 560px 400px;
  mask-image: linear-gradient(
    180deg,
    rgba(0, 0, 0, .72) 0%,
    rgba(0, 0, 0, .9) 18%,
    rgba(0, 0, 0, .86) 76%,
    rgba(0, 0, 0, .46) 100%
  );
}

.sv161-ticket-page .sv159-chat-canvas::after {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  background:
    linear-gradient(90deg, rgba(4, 10, 14, .18), transparent 12%, transparent 88%, rgba(4, 10, 14, .18)),
    linear-gradient(180deg, rgba(255, 255, 255, .008), transparent 15%, transparent 84%, rgba(0, 0, 0, .08));
}

.sv161-ticket-page .sv159-chat-timeline {
  position: relative;
  z-index: 1;
}

@media (max-width: 720px) {
  .sv161-ticket-page .sv159-chat-canvas::before {
    opacity: .13;
    background-size: 470px 336px;
    background-position: 4px 8px;
  }
}


.sv161-ticket-page .sv159-message {
  gap: 10px;
  margin-top: 12px;
}

.sv161-ticket-page .sv159-message + .sv159-message {
  margin-top: 16px;
}

.sv161-ticket-page .sv159-message-content {
  max-width: min(71%, 560px);
}

.sv161-ticket-page .sv159-message-content > header {
  gap: 7px;
  margin: 0 0 6px;
  padding: 0 4px;
}

.sv161-ticket-page .sv159-message-content > header strong {
  font-size: 8.8px;
  color: #e5edf2;
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-content > header strong {
  color: #ffd56a;
}

.sv161-ticket-page .sv159-message-content > header span {
  min-height: 18px;
  padding: 0 7px;
  font-size: 5.4px;
  border-color: rgba(255,255,255,.06);
  background: rgba(255,255,255,.035);
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-content > header span {
  color: #9eb0bd;
  border-color: rgba(148, 164, 177, .12);
  background: rgba(148, 164, 177, .04);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-content > header span {
  color: #f1c85a;
  border-color: rgba(255, 196, 61, .16);
  background: rgba(255, 196, 61, .055);
}

.sv161-ticket-page .sv159-message-avatar {
  width: 34px;
  height: 34px;
  font-size: 9.6px;
}

.sv161-ticket-page .sv159-message-bubble {
  min-width: 168px;
  padding: 14px 16px 10px;
  border-radius: 20px 20px 20px 6px;
  border-color: rgba(116, 180, 217, .13);
  background: linear-gradient(180deg, rgba(25, 40, 51, .98), rgba(18, 30, 39, .98));
  box-shadow: 0 10px 24px rgba(0, 0, 0, .14), inset 0 1px 0 rgba(255, 255, 255, .028);
}

.sv161-ticket-page .sv159-message-bubble::before {
  left: -5px;
  bottom: 8px;
  width: 12px;
  height: 12px;
  border-left-color: rgba(116, 180, 217, .12);
  border-bottom-color: rgba(116, 180, 217, .12);
  background: #162630;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble {
  border-color: rgba(108, 179, 223, .15);
  background: linear-gradient(180deg, rgba(28, 44, 57, .99), rgba(20, 33, 42, .99));
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble::before {
  border-color: rgba(108, 179, 223, .14);
  background: #162630;
}

.sv161-ticket-page .sv159-message.is-staff:not(.is-own) .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .17);
  background: color-mix(in srgb, var(--sv-role-color) 9%, #16252d);
}

.sv161-ticket-page .sv159-message.is-staff:not(.is-own) .sv159-message-bubble::before {
  border-color: rgba(var(--sv-role-rgb), .16);
  background: color-mix(in srgb, var(--sv-role-color) 9%, #16252d);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble {
  border-color: rgba(255, 196, 61, .22);
  border-radius: 20px 20px 6px 20px;
  background: linear-gradient(180deg, rgba(66, 56, 26, .98), rgba(40, 35, 21, .98));
  box-shadow: 0 10px 24px rgba(0, 0, 0, .16), inset 0 1px 0 rgba(255, 235, 170, .04);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble::before {
  right: -5px;
  border-top-color: rgba(255, 196, 61, .19);
  border-right-color: rgba(255, 196, 61, .19);
  background: rgba(40, 35, 21, .98);
}

.sv161-ticket-page .sv159-message-bubble p {
  color: #e7eef3;
  font-size: 11.6px;
  line-height: 1.55;
}

.sv161-ticket-page .sv159-message-bubble footer {
  margin-top: 7px;
  font-size: 6.1px;
  color: #8e9ca7;
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble footer {
  color: rgba(244, 213, 119, .72);
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble footer i {
  color: #79d4ff;
  font-size: 6.7px;
}

@media (max-width: 900px) {
  .sv161-ticket-page .sv159-message-content {
    max-width: min(80%, 100%);
  }

  .sv161-ticket-page .sv159-message-bubble {
    min-width: 0;
  }
}


.sv161-ticket-page .sv159-chat-canvas {
  position: relative;
}

.sv161-ticket-page .sv159-message-bubble p {
  white-space: pre-wrap;
}

.sv161-ticket-page .sv-live-receipt {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 11px;
  color: #909ca4;
  transition: color .18s ease, filter .18s ease;
}

.sv161-ticket-page .sv159-message.is-own .sv159-message-bubble footer .sv-live-receipt > i {
  color: inherit;
  font-size: 6.8px;
}

.sv161-ticket-page .sv-live-receipt.is-delivered {
  color: #a5b0b8;
}

.sv161-ticket-page .sv-live-receipt.is-read {
  color: #60cbff;
  filter: drop-shadow(0 0 4px rgba(96, 203, 255, .22));
}

.sv161-ticket-page .sv-live-typing {
  display: flex;
  align-items: flex-end;
  gap: 9px;
  width: max-content;
  max-width: min(68%, 430px);
  margin-top: 13px;
  animation: svLiveTypingIn .18s ease both;
}

.sv161-ticket-page .sv-live-typing[hidden] {
  display: none !important;
}

.sv161-ticket-page .sv-live-typing-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  flex: 0 0 32px;
  border: 1px solid color-mix(in srgb, var(--sv-typing-color, #62c9ff) 28%, transparent);
  border-radius: 50%;
  color: var(--sv-typing-color, #62c9ff);
  background: color-mix(in srgb, var(--sv-typing-color, #62c9ff) 8%, #101b22);
  box-shadow: 0 6px 16px rgba(0, 0, 0, .14);
  font-size: 8.5px;
}

.sv161-ticket-page .sv-live-typing > div {
  display: grid;
  gap: 5px;
  min-width: 118px;
  padding: 9px 12px 8px;
  border: 1px solid rgba(255, 255, 255, .065);
  border-radius: 16px 16px 16px 5px;
  background: rgba(17, 29, 37, .94);
  box-shadow: 0 8px 18px rgba(0, 0, 0, .13), inset 0 1px 0 rgba(255, 255, 255, .025);
  backdrop-filter: blur(8px);
}

.sv161-ticket-page .sv-live-typing-dots {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  height: 9px;
}

.sv161-ticket-page .sv-live-typing-dots i {
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--sv-typing-color, #62c9ff);
  opacity: .38;
  animation: svLiveTypingDot 1.15s ease-in-out infinite;
}

.sv161-ticket-page .sv-live-typing-dots i:nth-child(2) {
  animation-delay: .14s;
}

.sv161-ticket-page .sv-live-typing-dots i:nth-child(3) {
  animation-delay: .28s;
}

.sv161-ticket-page .sv-live-typing small {
  color: #8e9ca7;
  font-size: 6.2px;
  font-weight: 700;
  line-height: 1.2;
}

.sv161-ticket-page .sv-live-new-messages {
  position: sticky;
  left: 50%;
  bottom: 13px;
  z-index: 5;
  display: flex;
  align-items: center;
  gap: 7px;
  width: max-content;
  min-height: 30px;
  margin: -42px auto 12px;
  padding: 0 12px;
  border: 1px solid rgba(98, 201, 255, .2);
  border-radius: 999px;
  color: #ccefff;
  background: rgba(10, 25, 34, .94);
  box-shadow: 0 10px 24px rgba(0, 0, 0, .24), inset 0 1px 0 rgba(255, 255, 255, .04);
  backdrop-filter: blur(10px);
  font: inherit;
  font-size: 6.4px;
  font-weight: 800;
  cursor: pointer;
  transform: translateY(0);
  transition: transform .16s ease, border-color .16s ease, background .16s ease;
}

.sv161-ticket-page .sv-live-new-messages[hidden] {
  display: none !important;
}

.sv161-ticket-page .sv-live-new-messages:hover {
  transform: translateY(-2px);
  border-color: rgba(98, 201, 255, .34);
  background: rgba(13, 32, 43, .98);
}

@keyframes svLiveTypingDot {
  0%, 60%, 100% { transform: translateY(0); opacity: .36; }
  30% { transform: translateY(-3px); opacity: 1; }
}

@keyframes svLiveTypingIn {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

@media (max-width: 720px) {
  .sv161-ticket-page .sv-live-typing {
    max-width: 82%;
  }

  .sv161-ticket-page .sv-live-new-messages {
    bottom: 9px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .sv161-ticket-page .sv-live-typing,
  .sv161-ticket-page .sv-live-typing-dots i,
  .sv161-ticket-page .sv-live-new-messages {
    animation: none;
    transition: none;
  }
}


.sv161-ticket-page .sv159-message.is-pending {
  opacity: .78;
}

.sv161-ticket-page .sv159-message.is-pending .sv159-message-bubble {
  border-style: dashed;
}

.sv161-ticket-page .sv-live-receipt.is-pending {
  color: #8f9ca6;
}

.sv161-ticket-page .sv-live-receipt.is-pending i {
  font-size: 6.3px;
}


.sv161-ticket-page .sv159-chat-canvas::before {
  display: none;
}

.sv161-ticket-page .sv159-chat-timeline {
  position: relative;
  isolation: isolate;
}

.sv161-ticket-page .sv159-chat-timeline::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  opacity: .16;
  background-image: url("../images/copyuni-chat-theme.svg");
  background-repeat: repeat;
  background-position: 18px 12px;
  background-size: 560px 400px;
}

@media (max-width: 720px) {
  .sv161-ticket-page .sv159-chat-timeline::before {
    opacity: .13;
    background-size: 470px 336px;
    background-position: 4px 8px;
  }
}


.sv161-ticket-page .sv159-message.is-member .sv159-message-content > header strong {
  color: #7edbff;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-content > header span,
.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-content > header span {
  color: #79d8ff;
  border-color: rgba(82, 199, 240, .20);
  background: rgba(74, 190, 235, .08);
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-avatar,
.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-avatar {
  color: #82dcff;
  border-color: rgba(82, 199, 240, .23);
  background: linear-gradient(180deg, rgba(20, 49, 61, .96), rgba(13, 34, 43, .98));
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble,
.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-bubble {
  border-color: rgba(82, 199, 240, .28);
  background: linear-gradient(145deg, #16313c, #10242d);
  box-shadow:
    0 12px 26px rgba(0, 0, 0, .18),
    inset 0 1px 0 rgba(140, 222, 255, .04);
}

.sv161-ticket-page .sv159-message.is-member:not(.is-own) .sv159-message-bubble::before {
  left: -5px;
  right: auto;
  border: 0;
  border-left: 1px solid rgba(82, 199, 240, .24);
  border-bottom: 1px solid rgba(82, 199, 240, .24);
  background: #10242d;
}

.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-bubble::before {
  right: -5px;
  left: auto;
  border: 0;
  border-top: 1px solid rgba(82, 199, 240, .24);
  border-right: 1px solid rgba(82, 199, 240, .24);
  background: #10242d;
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble:hover,
.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-bubble:hover {
  border-color: rgba(82, 199, 240, .38);
  box-shadow:
    0 14px 28px rgba(0, 0, 0, .20),
    inset 0 1px 0 rgba(140, 222, 255, .055);
}

.sv161-ticket-page .sv159-message.is-member .sv159-message-bubble footer,
.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-bubble footer {
  color: rgba(126, 198, 224, .72);
}

.sv161-ticket-page .sv159-message.is-member.is-own .sv159-message-bubble footer i {
  color: #6ed8ff;
}


.sv161-ticket-page details.sv159-participants {
  display: block;
  margin-top: 10px;
  padding: 0;
  border: 1px solid rgba(255, 255, 255, .055);
  border-radius: 14px;
  background: rgba(255, 255, 255, .012);
  overflow: hidden;
}

.sv161-ticket-page details.sv159-participants > summary {
  min-height: 48px;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) 22px;
  align-items: center;
  gap: 10px;
  padding: 9px 10px;
  list-style: none;
  cursor: pointer;
  user-select: none;
  transition: background .18s ease, border-color .18s ease;
}

.sv161-ticket-page details.sv159-participants > summary::-webkit-details-marker {
  display: none;
}

.sv161-ticket-page details.sv159-participants > summary:hover {
  background: rgba(98, 201, 255, .025);
}

.sv161-ticket-page details.sv159-participants > summary:focus-visible {
  outline: 2px solid rgba(98, 201, 255, .42);
  outline-offset: -2px;
}

.sv161-ticket-page .sv159-participant-stack {
  display: flex;
  align-items: center;
  padding-left: 7px;
}

.sv161-ticket-page .sv159-participant-stack > span {
  width: 29px;
  height: 29px;
  display: grid;
  place-items: center;
  margin-left: -7px;
  border: 2px solid #0b1218;
  border-radius: 10px;
  color: var(--sv-participant-color, #55c8e8);
  background: color-mix(in srgb, var(--sv-participant-color, #55c8e8) 10%, #111a21);
  font-size: 5.8px;
  font-weight: 900;
  line-height: 1;
  box-shadow: 0 5px 12px rgba(0, 0, 0, .12);
}

.sv161-ticket-page .sv159-participant-stack > span.is-member {
  --sv-participant-color: #55c8e8;
}

.sv161-ticket-page .sv159-participant-stack > span.is-overflow {
  color: #94a2ad;
  background: #141d24;
}

.sv161-ticket-page .sv159-participant-summary-copy {
  min-width: 0;
}

.sv161-ticket-page .sv159-participant-summary-copy strong,
.sv161-ticket-page .sv159-participant-summary-copy small {
  display: block;
}

.sv161-ticket-page .sv159-participant-summary-copy strong {
  color: #dce5eb;
  font-size: 7.2px;
}

.sv161-ticket-page .sv159-participant-summary-copy small {
  margin-top: 2px;
  color: #919ca4;
  font-size: 5.9px;
}

.sv161-ticket-page details.sv159-participants > summary > i {
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(255, 255, 255, .055);
  border-radius: 8px;
  color: #929ca4;
  background: rgba(255, 255, 255, .018);
  font-size: 6px;
  transition: color .18s ease, transform .18s ease, background .18s ease;
}

.sv161-ticket-page details.sv159-participants[open] > summary {
  background: rgba(98, 201, 255, .018);
}

.sv161-ticket-page details.sv159-participants[open] > summary > i {
  color: #72d2fa;
  background: rgba(98, 201, 255, .045);
  transform: rotate(180deg);
}

.sv161-ticket-page .sv159-participant-list {
  display: grid;
  gap: 6px;
  padding: 8px;
  border-top: 1px solid rgba(255, 255, 255, .05);
  background: rgba(4, 10, 14, .18);
}

.sv161-ticket-page .sv159-participant-entry {
  min-width: 0;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  min-height: 48px;
  padding: 7px 8px;
  border: 1px solid rgba(255, 255, 255, .045);
  border-radius: 12px;
  background: rgba(255, 255, 255, .012);
}

.sv161-ticket-page .sv159-participant-entry.is-staff {
  border-color: color-mix(in srgb, var(--sv-participant-color) 14%, transparent);
  background: color-mix(in srgb, var(--sv-participant-color) 3%, transparent);
}

.sv161-ticket-page .sv159-participant-avatar {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 1px solid color-mix(in srgb, var(--sv-participant-color) 20%, transparent);
  border-radius: 11px;
  color: var(--sv-participant-color);
  background: color-mix(in srgb, var(--sv-participant-color) 8%, #11191f);
  font-size: 6.5px;
  font-weight: 900;
}

.sv161-ticket-page .sv159-participant-copy {
  min-width: 0;
}

.sv161-ticket-page .sv159-participant-copy strong,
.sv161-ticket-page .sv159-participant-copy small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv159-participant-copy strong {
  color: #dce5eb;
  font-size: 7.2px;
}

.sv161-ticket-page .sv159-participant-copy small {
  margin-top: 3px;
  color: #919ca4;
  font-size: 5.7px;
}

.sv161-ticket-page .sv159-participant-role {
  min-height: 20px;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 0 7px;
  border: 1px solid color-mix(in srgb, var(--sv-participant-color) 18%, transparent);
  border-radius: 999px;
  color: var(--sv-participant-color);
  background: color-mix(in srgb, var(--sv-participant-color) 5%, transparent);
  font-size: 5.1px;
  font-weight: 900;
  text-transform: uppercase;
  white-space: nowrap;
}

.sv161-ticket-page .sv159-participant-entry.is-member {
  --sv-participant-color: #55c8e8;
}

@media (max-width: 560px) {
  .sv161-ticket-page .sv159-participant-entry {
    grid-template-columns: 32px minmax(0, 1fr);
  }

  .sv161-ticket-page .sv159-participant-role {
    grid-column: 2;
    justify-self: start;
  }
}


.sv161-ticket-page .sv188-participants {
  display: block;
  margin-top: 9px;
  padding: 0;
}

.sv161-ticket-page .sv188-participant-trigger {
  width: 100%;
  min-width: 0;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 10px;
  border: 1px solid rgba(255, 255, 255, .065);
  border-radius: 13px;
  color: inherit;
  background: linear-gradient(180deg, rgba(15, 25, 32, .9), rgba(11, 19, 25, .92));
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .025);
  text-align: left;
  cursor: pointer;
  transition: border-color .16s ease, background .16s ease, transform .16s ease;
}

.sv161-ticket-page .sv188-participant-trigger:hover {
  border-color: rgba(98, 201, 255, .14);
  background: linear-gradient(180deg, rgba(18, 30, 39, .95), rgba(12, 22, 29, .95));
}

.sv161-ticket-page .sv188-participant-trigger:active {
  transform: translateY(1px);
}

.sv161-ticket-page .sv188-participant-trigger:focus-visible {
  outline: 2px solid rgba(98, 201, 255, .38);
  outline-offset: 2px;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-stack {
  display: flex;
  padding-left: 7px;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-stack > span {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  margin-left: -7px;
  border: 2px solid #0b1319;
  border-radius: 9px;
  color: var(--sv-participant-color, #55c8e8);
  background: color-mix(in srgb, var(--sv-participant-color, #55c8e8) 10%, #111a21);
  font-size: 6px;
  font-weight: 900;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-stack > span.is-overflow {
  color: #91a0ab;
  background: #151d23;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-summary-copy {
  min-width: 0;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-summary-copy strong,
.sv161-ticket-page .sv188-participant-trigger .sv159-participant-summary-copy small {
  display: block;
  min-width: 0;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-summary-copy strong {
  color: #e3ebf0;
  font-size: 7px;
}

.sv161-ticket-page .sv188-participant-trigger .sv159-participant-summary-copy small {
  margin-top: 2px;
  color: #919ca4;
  font-size: 5.8px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv188-participant-trigger-icon {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(98, 201, 255, .1);
  border-radius: 9px;
  color: #6fcff8;
  background: rgba(98, 201, 255, .045);
  font-size: 7px;
}

.sv188-participant-dialog {
  width: min(480px, calc(100vw - 28px));
  max-height: min(680px, calc(100vh - 36px));
  margin: auto;
  padding: 0;
  overflow: hidden;
  border: 1px solid rgba(255, 255, 255, .09);
  border-radius: 22px;
  color: #eaf1f5;
  background: linear-gradient(180deg, #101920, #0a1117);
  box-shadow: 0 34px 90px rgba(0, 0, 0, .58), inset 0 1px 0 rgba(255, 255, 255, .035);
}

.sv188-participant-dialog::backdrop {
  background: rgba(2, 7, 11, .72);
  backdrop-filter: blur(7px);
}

.sv188-participant-dialog[open] {
  animation: sv188-dialog-in .18s ease-out both;
}

@keyframes sv188-dialog-in {
  from { opacity: 0; transform: translateY(10px) scale(.985); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.sv188-participant-panel {
  min-width: 0;
  display: flex;
  flex-direction: column;
  max-height: min(680px, calc(100vh - 36px));
}

.sv188-participant-panel-head {
  position: relative;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 17px 17px 15px;
  border-bottom: 1px solid rgba(255, 255, 255, .065);
  background:
    radial-gradient(circle at 18% 0, rgba(98, 201, 255, .07), transparent 38%),
    linear-gradient(180deg, rgba(17, 28, 36, .98), rgba(12, 20, 27, .98));
}

.sv188-participant-panel-icon {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(155, 124, 255, .2);
  border-radius: 13px;
  color: #ad91ff;
  background: rgba(155, 124, 255, .075);
  font-size: 13px;
}

.sv188-participant-panel-head > div {
  min-width: 0;
}

.sv188-participant-panel-head small {
  display: block;
  color: #a98cff;
  font-size: 6px;
  font-weight: 900;
  letter-spacing: .1em;
}

.sv188-participant-panel-head h3 {
  margin: 3px 0 0;
  color: #f3f6f8;
  font-size: 16px;
  line-height: 1.15;
}

.sv188-participant-panel-head p {
  margin: 4px 0 0;
  color: #8f9ca5;
  font-size: 8px;
  line-height: 1.45;
}

.sv188-participant-close {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(255, 255, 255, .07);
  border-radius: 11px;
  color: #91a0aa;
  background: rgba(255, 255, 255, .025);
  cursor: pointer;
  transition: color .16s ease, border-color .16s ease, background .16s ease;
}

.sv188-participant-close:hover {
  color: #f2f5f7;
  border-color: rgba(255, 113, 141, .2);
  background: rgba(255, 113, 141, .06);
}

.sv161-ticket-page .sv188-participant-list {
  display: grid;
  gap: 10px;
  padding: 14px;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-entry {
  min-width: 0;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, .065);
  border-radius: 15px;
  background: linear-gradient(180deg, rgba(17, 27, 34, .96), rgba(12, 20, 26, .96));
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-entry.is-staff {
  border-color: color-mix(in srgb, var(--sv-participant-color) 18%, transparent);
  background: linear-gradient(180deg, color-mix(in srgb, var(--sv-participant-color) 5%, #111b22), #0c141a);
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-avatar {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border: 1px solid color-mix(in srgb, var(--sv-participant-color) 22%, transparent);
  border-radius: 13px;
  color: var(--sv-participant-color);
  background: color-mix(in srgb, var(--sv-participant-color) 9%, #101820);
  font-size: 8px;
  font-weight: 900;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-copy {
  min-width: 0;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-copy strong,
.sv161-ticket-page .sv188-participant-list .sv159-participant-copy small {
  display: block;
  min-width: 0;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-copy strong {
  color: #eef3f6;
  font-size: 9px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-copy small {
  margin-top: 4px;
  color: #909ca4;
  font-size: 6.7px;
  line-height: 1.35;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-role {
  min-height: 27px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  padding: 0 9px;
  border: 1px solid color-mix(in srgb, var(--sv-participant-color) 20%, transparent);
  border-radius: 999px;
  color: var(--sv-participant-color);
  background: color-mix(in srgb, var(--sv-participant-color) 6%, transparent);
  font-size: 5.8px;
  font-weight: 900;
  white-space: nowrap;
}

@media (max-width: 520px) {
  .sv188-participant-dialog {
    width: calc(100vw - 18px);
    max-height: calc(100vh - 18px);
    border-radius: 18px;
  }

  .sv188-participant-panel {
    max-height: calc(100vh - 18px);
  }

  .sv188-participant-panel-head {
    padding: 14px;
  }

  .sv161-ticket-page .sv188-participant-list .sv159-participant-entry {
    grid-template-columns: 38px minmax(0, 1fr);
    gap: 10px;
  }

  .sv161-ticket-page .sv188-participant-list .sv159-participant-avatar {
    width: 38px;
    height: 38px;
  }

  .sv161-ticket-page .sv188-participant-list .sv159-participant-role {
    grid-column: 2;
    justify-self: start;
    margin-top: -2px;
  }
}


.sv161-ticket-page .sv159-conversation-subject {
  gap: 12px;
}

.sv161-ticket-page .sv-live-connection {
  min-height: 27px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  flex: 0 0 auto;
  padding: 0 10px;
  border: 1px solid rgba(255, 255, 255, .07);
  border-radius: 999px;
  color: #8d9da8;
  background: rgba(7, 14, 19, .62);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .025);
  font-size: 6.2px;
  font-weight: 800;
  white-space: nowrap;
  transition: color .18s ease, border-color .18s ease, background .18s ease;
}

.sv161-ticket-page .sv-live-connection i {
  font-size: 7px;
}

.sv161-ticket-page .sv-live-connection.is-connected {
  color: #83dfad;
  border-color: rgba(76, 214, 137, .18);
  background: rgba(35, 122, 78, .08);
}

.sv161-ticket-page .sv-live-connection.is-connecting,
.sv161-ticket-page .sv-live-connection.is-reconnecting {
  color: #8edcff;
  border-color: rgba(98, 201, 255, .18);
  background: rgba(34, 126, 170, .08);
}

.sv161-ticket-page .sv-live-connection.is-offline {
  color: #ff9daf;
  border-color: rgba(255, 113, 141, .22);
  background: rgba(153, 45, 67, .09);
}

.sv161-ticket-page .sv-live-system-event {
  --sv-system-color: #62c9ff;
  --sv-system-rgb: 98, 201, 255;
  width: fit-content;
  max-width: min(88%, 560px);
  min-height: 34px;
  display: grid;
  grid-template-columns: 25px minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  margin: 15px auto;
  padding: 5px 9px 5px 5px;
  border: 1px solid rgba(var(--sv-system-rgb), .14);
  border-radius: 999px;
  color: #9fb0bc;
  background: rgba(8, 17, 23, .82);
  box-shadow: 0 8px 20px rgba(0, 0, 0, .1), inset 0 1px 0 rgba(255, 255, 255, .025);
  backdrop-filter: blur(7px);
}

.sv161-ticket-page .sv-live-system-event > span {
  width: 25px;
  height: 25px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(var(--sv-system-rgb), .18);
  border-radius: 50%;
  color: var(--sv-system-color);
  background: rgba(var(--sv-system-rgb), .075);
  font-size: 7px;
}

.sv161-ticket-page .sv-live-system-event p {
  min-width: 0;
  margin: 0;
  color: #aebdc7;
  font-size: 7px;
  font-weight: 650;
  line-height: 1.35;
}

.sv161-ticket-page .sv-live-system-event time {
  color: #919ca3;
  font-size: 5.5px;
  font-weight: 800;
}

.sv161-ticket-page .sv-live-system-event.is-danger {
  --sv-system-color: #ff8098;
  --sv-system-rgb: 255, 113, 141;
}

.sv161-ticket-page .sv-live-system-event.is-success {
  --sv-system-color: #7ce09f;
  --sv-system-rgb: 75, 217, 137;
}

.sv161-ticket-page .sv159-message.is-pending {
  opacity: .74;
}

.sv161-ticket-page .sv159-message.is-failed {
  opacity: 1;
}

.sv161-ticket-page .sv159-message.is-failed .sv159-message-bubble {
  border-color: rgba(255, 113, 141, .32) !important;
  box-shadow: 0 12px 28px rgba(0, 0, 0, .18), 0 0 0 1px rgba(255, 113, 141, .035) !important;
}

.sv161-ticket-page .sv-live-receipt.is-failed {
  color: #ff8098 !important;
}

.sv161-ticket-page .sv-live-retry-message {
  min-height: 20px;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  margin-right: auto;
  padding: 0 7px;
  border: 1px solid rgba(255, 113, 141, .24);
  border-radius: 999px;
  color: #ff9aab;
  background: rgba(255, 113, 141, .075);
  font-family: inherit;
  font-size: 5.7px;
  font-weight: 850;
  cursor: pointer;
}

.sv161-ticket-page .sv-live-retry-message:hover {
  border-color: rgba(255, 113, 141, .4);
  background: rgba(255, 113, 141, .12);
}

.sv161-ticket-page .sv-live-retry-message[hidden],
.sv161-ticket-page [data-live-compose][hidden],
.sv161-ticket-page [data-live-closed-notice][hidden] {
  display: none !important;
}

.sv161-ticket-page [data-live-compose],
.sv161-ticket-page [data-live-closed-notice] {
  transition: opacity .16s ease, transform .16s ease;
}

@media (max-width: 720px) {
  .sv161-ticket-page .sv159-conversation-subject {
    align-items: flex-start;
  }

  .sv161-ticket-page .sv-live-connection {
    min-height: 25px;
    padding: 0 8px;
  }

  .sv161-ticket-page .sv-live-system-event {
    max-width: 96%;
    grid-template-columns: 23px minmax(0, 1fr);
    border-radius: 14px;
  }

  .sv161-ticket-page .sv-live-system-event time {
    display: none;
  }
}

.sv161-ticket-page .sv-live-unread-separator {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 17px 0 15px;
  color: #79d8ff;
}

.sv161-ticket-page .sv-live-unread-separator::before,
.sv161-ticket-page .sv-live-unread-separator::after {
  content: "";
  height: 1px;
  flex: 1 1 auto;
  background: linear-gradient(90deg, transparent, rgba(98, 201, 255, .2));
}

.sv161-ticket-page .sv-live-unread-separator::after {
  background: linear-gradient(90deg, rgba(98, 201, 255, .2), transparent);
}

.sv161-ticket-page .sv-live-unread-separator span {
  min-height: 22px;
  display: inline-flex;
  align-items: center;
  padding: 0 9px;
  border: 1px solid rgba(98, 201, 255, .18);
  border-radius: 999px;
  background: rgba(32, 124, 166, .08);
  font-size: 5.9px;
  font-weight: 900;
  letter-spacing: .055em;
  text-transform: uppercase;
}


.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-content > header strong {
  color: var(--sv-role-color);
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-content > header span {
  color: var(--sv-role-color);
  border-color: rgba(var(--sv-role-rgb), .20);
  background: rgba(var(--sv-role-rgb), .075);
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-avatar {
  color: var(--sv-role-color);
  border-color: rgba(var(--sv-role-rgb), .25);
  background: linear-gradient(
    180deg,
    rgba(var(--sv-role-rgb), .13),
    rgba(var(--sv-role-rgb), .055)
  );
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-bubble {
  border-color: rgba(var(--sv-role-rgb), .28);
  background: linear-gradient(
    145deg,
    rgba(var(--sv-role-rgb), .20),
    color-mix(in srgb, var(--sv-role-color) 9%, #18231f) 62%,
    #14201d
  );
  box-shadow:
    0 12px 26px rgba(0, 0, 0, .18),
    inset 0 1px 0 rgba(255, 255, 255, .045);
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-bubble::before {
  right: -5px;
  left: auto;
  border: 0;
  border-top: 1px solid rgba(var(--sv-role-rgb), .24);
  border-right: 1px solid rgba(var(--sv-role-rgb), .24);
  background: color-mix(in srgb, var(--sv-role-color) 9%, #14201d);
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-bubble:hover {
  border-color: rgba(var(--sv-role-rgb), .38);
  box-shadow:
    0 14px 28px rgba(0, 0, 0, .20),
    inset 0 1px 0 rgba(255, 255, 255, .055);
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-bubble footer {
  color: color-mix(in srgb, var(--sv-role-color) 48%, #87969f);
}

.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-bubble footer .sv-live-receipt.is-read,
.sv161-ticket-page .sv159-message.is-staff.is-own .sv159-message-bubble footer .sv-live-receipt > i {
  color: #6ed8ff;
}


.sv161-ticket-page .sv-live-system-event.is-muted {
  --sv-system-color: #8ea0ad;
  --sv-system-rgb: 142, 160, 173;
  opacity: .9;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-entry.is-active .sv159-participant-copy small {
  color: #73cda0;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-entry.is-away {
  border-color: rgba(255, 255, 255, .055);
  background: linear-gradient(180deg, rgba(15, 24, 30, .96), rgba(11, 18, 23, .96));
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-entry.is-away .sv159-participant-avatar,
.sv161-ticket-page .sv188-participant-list .sv159-participant-entry.is-away .sv159-participant-role {
  opacity: .68;
}

.sv161-ticket-page .sv188-participant-list .sv159-participant-entry.is-away .sv159-participant-copy small {
  color: #909ca3;
}


@media (min-width: 1321px) {
  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: 275px minmax(0, 1fr) 318px;
    gap: 16px;
  }
}


.sv161-ticket-page .sv167-request-sidebar {
  padding: 17px;
  border-radius: 21px;
}

.sv161-ticket-page .sv167-request-head {
  gap: 13px;
  min-height: 65px;
  padding: 2px 2px 16px;
}

.sv161-ticket-page .sv167-request-head-icon {
  width: 48px;
  height: 48px;
  flex-basis: 48px;
  border-radius: 15px;
  font-size: 15px;
}

.sv161-ticket-page .sv167-request-head small {
  font-size: 6.8px;
  letter-spacing: .12em;
}

.sv161-ticket-page .sv167-request-head h2 {
  margin-top: 5px;
  font-size: 17px;
  line-height: 1.12;
  letter-spacing: -.03em;
}

.sv161-ticket-page .sv167-request-list {
  margin-top: 15px;
}

.sv161-ticket-page .sv167-request-list > div {
  grid-template-columns: 76px minmax(0, 1fr);
  min-height: 39px;
  gap: 10px;
}

.sv161-ticket-page .sv167-request-list dt {
  font-size: 6.5px;
}

.sv161-ticket-page .sv167-request-list dd,
.sv161-ticket-page .sv167-request-list .sv161-inline-status {
  font-size: 7px;
}

.sv161-ticket-page .sv167-request-sidebar .sv159-sidebar-note {
  margin-top: 15px;
  padding: 11px 12px;
}


.sv161-ticket-page .sv161-ticket-details {
  gap: 12px;
}

.sv161-ticket-page .sv161-detail-card {
  padding: 16px;
  border-radius: 20px;
}

.sv161-ticket-page .sv161-detail-card.is-assignee > header {
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 12px;
  min-height: 57px;
  padding-bottom: 13px;
}

.sv161-ticket-page .sv161-detail-card.is-assignee > header > span {
  width: 44px;
  height: 44px;
  border-radius: 14px;
  font-size: 13px;
}

.sv161-ticket-page .sv161-detail-card.is-assignee > header small {
  font-size: 6.8px;
  letter-spacing: .72px;
}

.sv161-ticket-page .sv161-detail-card.is-assignee > header strong {
  margin-top: 4px;
  font-size: 10.5px;
}

.sv161-ticket-page .sv159-assignee {
  grid-template-columns: 44px minmax(0, 1fr) 20px;
  gap: 11px;
  margin-top: 13px;
  padding: 11px;
  border-radius: 15px;
}

.sv161-ticket-page .sv159-assignee > span {
  width: 44px;
  height: 44px;
  border-radius: 13px;
  font-size: 8.8px;
}

.sv161-ticket-page .sv159-assignee strong {
  font-size: 8.8px;
}

.sv161-ticket-page .sv159-assignee small {
  margin-top: 4px;
  font-size: 6.5px;
}

.sv161-ticket-page .sv159-assignee > i {
  font-size: 10px;
}

.sv161-ticket-page .sv161-contact-description {
  margin-top: 11px;
  font-size: 6.9px;
  line-height: 1.6;
}

.sv161-ticket-page details.sv159-participants,
.sv161-ticket-page .sv159-participants {
  margin-top: 11px;
}

.sv161-ticket-page details.sv159-participants > summary {
  min-height: 49px;
  padding: 9px 10px;
}

@media (max-width: 1320px) and (min-width: 1121px) {
  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: 260px minmax(0, 1fr) 278px;
    gap: 13px;
  }

  .sv161-ticket-page .sv167-request-sidebar,
  .sv161-ticket-page .sv161-detail-card {
    padding: 14px;
  }
}


.sv161-ticket-page,
.sv161-ticket-page * {
  box-sizing: border-box;
}

.sv161-ticket-page {
  max-width: 100%;
  overflow-x: clip;
}

.sv161-ticket-page .sv167-request-list dd,
.sv161-ticket-page .sv161-detail-list dd,
.sv161-ticket-page .sv159-conversation-subject small,
.sv161-ticket-page .sv159-conversation-subject h3 {
  min-width: 0;
  overflow-wrap: anywhere;
}


@media (max-width: 1180px) {
  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    grid-template-areas:
      "conversation conversation"
      "request details";
    gap: 15px;
  }

  .sv161-ticket-page .sv159-conversation {
    grid-area: conversation;
    width: 100%;
    height: clamp(620px, 72vh, 760px);
    min-height: 620px;
  }

  .sv161-ticket-page .sv167-request-sidebar {
    grid-area: request;
    width: 100%;
    min-height: 100%;
  }

  .sv161-ticket-page .sv161-ticket-details {
    grid-area: details;
    grid-column: auto;
    width: 100%;
    min-height: 100%;
    grid-template-columns: 1fr;
    align-content: start;
  }

  .sv161-ticket-page .sv161-detail-card,
  .sv161-ticket-page .sv167-request-sidebar {
    height: auto;
  }

  .sv161-ticket-page .sv159-ticket-hero {
    gap: 24px;
  }
}


@media (max-width: 900px) {
  .sv161-ticket-page .sv159-ticket-hero {
    grid-template-columns: 1fr;
    padding: 24px;
  }

  .sv161-ticket-page .sv159-ticket-hero-summary {
    width: 100%;
    min-width: 0;
    justify-items: stretch;
  }

  .sv161-ticket-page .sv159-availability {
    justify-self: start;
  }

  .sv161-ticket-page .sv159-hero-stats {
    width: 100%;
    min-width: 0;
  }

  .sv161-ticket-page .sv159-ticket-workspace {
    grid-template-columns: 1fr;
    grid-template-areas:
      "conversation"
      "request"
      "details";
    gap: 14px;
  }

  .sv161-ticket-page .sv159-conversation {
    height: clamp(590px, 75svh, 710px);
    min-height: 590px;
  }

  .sv161-ticket-page .sv167-request-sidebar,
  .sv161-ticket-page .sv161-ticket-details {
    width: 100%;
    min-height: 0;
  }

  .sv161-ticket-page .sv159-chat-timeline {
    width: 100%;
    padding-inline: 18px;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: min(78%, 560px);
  }

  .sv161-ticket-page .sv188-participant-dialog {
    width: min(92vw, 560px);
    max-height: min(82svh, 680px);
  }
}


@media (max-width: 680px) {
  .sv161-ticket-page {
    padding-top: 12px;
    padding-bottom: 22px;
  }

  .sv161-ticket-page .sv159-ticket-hero {
    padding: 19px;
    border-radius: 20px;
  }

  .sv161-ticket-page .sv159-ticket-hero-copy {
    display: grid;
    grid-template-columns: 48px minmax(0, 1fr);
    align-items: start;
    gap: 12px;
  }

  .sv161-ticket-page .sv159-hero-icon {
    width: 48px;
    height: 48px;
    border-radius: 15px;
  }

  .sv161-ticket-page .sv159-ticket-hero-copy h1 {
    font-size: clamp(24px, 7vw, 31px);
    line-height: 1.02;
  }

  .sv161-ticket-page .sv159-ticket-hero-copy p {
    font-size: 8px;
    line-height: 1.55;
  }

  .sv161-ticket-page .sv159-hero-stats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .sv161-ticket-page .sv159-hero-stats > div {
    min-width: 0;
    padding: 10px 8px;
  }

  .sv161-ticket-page .sv159-hero-stats strong {
    font-size: 13px;
  }

  .sv161-ticket-page .sv159-hero-stats span {
    font-size: 5.2px;
    letter-spacing: .2px;
  }

  .sv161-ticket-page .sv159-conversation,
  .sv161-ticket-page .sv167-request-sidebar,
  .sv161-ticket-page .sv161-detail-card {
    border-radius: 18px;
  }

  .sv161-ticket-page .sv159-conversation {
    height: clamp(540px, 78svh, 660px);
    min-height: 540px;
  }

  .sv161-ticket-page .sv159-conversation-subject {
    min-height: 70px;
    padding: 10px 12px;
  }

  .sv161-ticket-page .sv159-conversation-subject > div {
    min-width: 0;
  }

  .sv161-ticket-page .sv159-conversation-subject .sv-ticket-topic {
    width: 42px;
    height: 42px;
    flex: 0 0 42px;
  }

  .sv161-ticket-page .sv159-live-state {
    flex: 0 0 auto;
  }

  .sv161-ticket-page .sv159-chat-timeline {
    padding: 15px 10px 24px;
  }

  .sv161-ticket-page .sv159-private-note {
    max-width: calc(100% - 12px);
  }

  .sv161-ticket-page .sv159-message {
    gap: 7px;
  }

  .sv161-ticket-page .sv159-message-avatar {
    width: 31px;
    height: 31px;
    flex: 0 0 31px;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: calc(100% - 39px);
  }

  .sv161-ticket-page .sv159-message-bubble {
    min-width: 0;
    max-width: 100%;
    padding: 12px 13px 9px;
  }

  .sv161-ticket-page .sv159-message-bubble p {
    font-size: 10.8px;
  }

  .sv161-ticket-page .sv-live-system-event {
    width: min(92%, 440px);
  }

  .sv161-ticket-page .sv159-compose {
    padding: 8px 9px 7px;
  }

  .sv161-ticket-page .sv159-composer {
    grid-template-columns: auto minmax(0, 1fr) auto;
    gap: 6px;
    min-height: 54px;
  }

  .sv161-ticket-page .sv159-chat-counter {
    display: none;
  }

  .sv161-ticket-page .sv159-send {
    width: 48px;
    min-width: 48px;
    padding: 0;
  }

  .sv161-ticket-page .sv159-send span {
    display: none;
  }

  .sv161-ticket-page .sv159-compose-hint {
    justify-content: center;
    text-align: center;
  }

  .sv161-ticket-page .sv159-compose-hint span:last-child {
    display: none;
  }

  .sv161-ticket-page .sv167-request-sidebar,
  .sv161-ticket-page .sv161-detail-card {
    padding: 15px;
  }

  .sv161-ticket-page .sv167-request-head,
  .sv161-ticket-page .sv161-detail-card.is-assignee > header {
    min-height: 0;
  }

  .sv161-ticket-page .sv167-request-list > div {
    grid-template-columns: 72px minmax(0, 1fr);
  }

  .sv161-ticket-page .sv167-request-list dd {
    text-align: right;
  }

  .sv161-ticket-page .sv159-assignee {
    grid-template-columns: 42px minmax(0, 1fr) 20px;
  }
}


@media (max-width: 460px) {
  .sv161-ticket-page .sv159-ticket-hero-copy {
    grid-template-columns: 42px minmax(0, 1fr);
    gap: 10px;
  }

  .sv161-ticket-page .sv159-hero-icon {
    width: 42px;
    height: 42px;
    border-radius: 13px;
  }

  .sv161-ticket-page .sv159-ticket-hero-copy h1 {
    font-size: 23px;
  }

  .sv161-ticket-page .sv159-hero-stats {
    grid-template-columns: 1fr 1fr;
  }

  .sv161-ticket-page .sv159-hero-stats > div:last-child {
    grid-column: 1 / -1;
    border-top: 1px solid var(--sv159-line-soft);
    border-left: 0;
  }

  .sv161-ticket-page .sv159-conversation {
    height: clamp(520px, 76svh, 620px);
    min-height: 520px;
  }

  .sv161-ticket-page .sv159-conversation-subject small {
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
  }

  .sv161-ticket-page .sv159-message-content {
    max-width: calc(100% - 35px);
  }

  .sv161-ticket-page .sv159-message-avatar {
    width: 28px;
    height: 28px;
    flex-basis: 28px;
    border-radius: 9px;
  }

  .sv161-ticket-page .sv159-message-content > header {
    flex-wrap: wrap;
  }

  .sv161-ticket-page .sv159-message-bubble p {
    font-size: 10.4px;
  }

  .sv161-ticket-page .sv159-attach {
    width: 40px;
    min-width: 40px;
  }

  .sv161-ticket-page .sv159-send {
    width: 44px;
    min-width: 44px;
  }

  .sv161-ticket-page .sv167-request-head h2 {
    font-size: 15px;
  }

  .sv161-ticket-page .sv167-request-list > div {
    grid-template-columns: 62px minmax(0, 1fr);
  }

  .sv161-ticket-page .sv188-participant-dialog {
    width: calc(100vw - 20px);
    max-height: calc(100svh - 24px);
    border-radius: 18px;
  }
}


.sv161-ticket-page .sv195-chat-presence {
  margin: 16px 0 18px;
  padding: 14px;
  border: 1px solid rgba(86, 116, 154, .16);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(11, 20, 31, .8), rgba(9, 16, 24, .74));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.03);
}
.sv161-ticket-page .sv195-chat-presence-head { display:flex; align-items:flex-start; justify-content:space-between; gap:14px; margin-bottom:12px; }
.sv161-ticket-page .sv195-chat-presence-head strong, .sv161-ticket-page .sv195-chat-presence-head small { display:block; }
.sv161-ticket-page .sv195-chat-presence-head strong { color:#eef4f8; font-size:13px; font-weight:800; letter-spacing:-.01em; }
.sv161-ticket-page .sv195-chat-presence-head small { margin-top:3px; color:#8f9ca8; font-size:11px; line-height:1.45; }
.sv161-ticket-page .sv195-chat-presence-count { display:inline-flex; align-items:center; gap:7px; flex-shrink:0; padding:6px 10px; border-radius:999px; border:1px solid rgba(79, 222, 157, .16); background:rgba(18, 40, 31, .45); color:#80efb7; font-size:11px; font-weight:700; }
.sv161-ticket-page .sv195-chat-presence-count i { font-size:8px; }
.sv161-ticket-page .sv195-chat-presence-list { display:grid; gap:10px; }
.sv161-ticket-page .sv195-chat-presence-entry { display:grid; grid-template-columns:42px minmax(0,1fr) auto; align-items:center; gap:10px; padding:10px 11px; border-radius:16px; border:1px solid rgba(255,255,255,.05); background:rgba(255,255,255,.02); min-width:0; }
.sv161-ticket-page .sv195-chat-presence-entry.is-staff { border-color: color-mix(in srgb, var(--sv-chat-presence-color) 30%, rgba(255,255,255,.08)); background: linear-gradient(145deg, color-mix(in srgb, var(--sv-chat-presence-color) 12%, rgba(16, 26, 31, .96)), rgba(14, 21, 28, .96)); box-shadow: inset 0 1px 0 rgba(255,255,255,.03), 0 0 0 1px color-mix(in srgb, var(--sv-chat-presence-color) 10%, transparent); }
.sv161-ticket-page .sv195-chat-presence-entry.is-member { border-color: rgba(98, 201, 255, .12); background: linear-gradient(145deg, rgba(18, 35, 45, .92), rgba(13, 24, 32, .95)); }
.sv161-ticket-page .sv195-chat-presence-avatar { display:inline-flex; align-items:center; justify-content:center; width:42px; height:42px; border-radius:14px; border:1px solid color-mix(in srgb, var(--sv-chat-presence-color) 22%, rgba(255,255,255,.06)); background: linear-gradient(180deg, color-mix(in srgb, var(--sv-chat-presence-color) 16%, rgba(20, 29, 35, .96)), rgba(14, 19, 24, .98)); color:#eef6fa; font-size:11px; font-weight:800; letter-spacing:.04em; box-shadow:0 10px 18px rgba(0,0,0,.16); }
.sv161-ticket-page .sv195-chat-presence-entry.is-staff .sv195-chat-presence-avatar { box-shadow:0 0 0 4px color-mix(in srgb, var(--sv-chat-presence-color) 12%, transparent), 0 12px 22px rgba(0,0,0,.18); }
.sv161-ticket-page .sv195-chat-presence-copy { min-width:0; }
.sv161-ticket-page .sv195-chat-presence-copy strong, .sv161-ticket-page .sv195-chat-presence-copy small { display:block; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.sv161-ticket-page .sv195-chat-presence-copy strong { color:#f4f8fb; font-size:13px; font-weight:800; }
.sv161-ticket-page .sv195-chat-presence-entry.is-staff .sv195-chat-presence-copy strong { color: color-mix(in srgb, var(--sv-chat-presence-color) 58%, #ffffff); }
.sv161-ticket-page .sv195-chat-presence-copy small { margin-top:3px; color:#90a0ac; font-size:10px; }
.sv161-ticket-page .sv195-chat-presence-mark { display:inline-flex; align-items:center; justify-content:center; min-width:52px; padding:6px 9px; border-radius:999px; border:1px solid rgba(255,255,255,.06); background:rgba(255,255,255,.035); color:#d8e0e6; font-size:10px; font-weight:800; letter-spacing:.03em; }
.sv161-ticket-page .sv195-chat-presence-entry.is-staff .sv195-chat-presence-mark { border-color: color-mix(in srgb, var(--sv-chat-presence-color) 28%, rgba(255,255,255,.08)); background: color-mix(in srgb, var(--sv-chat-presence-color) 12%, rgba(255,255,255,.03)); color: color-mix(in srgb, var(--sv-chat-presence-color) 72%, #ffffff); }
.sv161-ticket-page .sv195-chat-presence-entry.is-member .sv195-chat-presence-mark { color:#7ee4ff; border-color:rgba(98, 201, 255, .14); background:rgba(98, 201, 255, .06); }
.sv161-ticket-page .sv195-chat-presence-empty { padding:12px 13px; border:1px dashed rgba(255,255,255,.08); border-radius:14px; color:#909ca6; font-size:11px; line-height:1.5; background:rgba(255,255,255,.018); }
@media (max-width: 640px) { .sv161-ticket-page .sv195-chat-presence-head { flex-direction:column; } .sv161-ticket-page .sv195-chat-presence-entry { grid-template-columns:38px minmax(0,1fr); } .sv161-ticket-page .sv195-chat-presence-mark { grid-column:1 / -1; justify-self:start; } }


.sv161-ticket-page .sv197-chat-presence-mini {
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px solid rgba(255,255,255,.06);
}
.sv161-ticket-page .sv197-chat-presence-mini-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 10px;
}
.sv161-ticket-page .sv197-chat-presence-mini-head small {
  color: #8f9eaa;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: .045em;
  text-transform: uppercase;
}
.sv161-ticket-page .sv197-chat-presence-mini-count {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 8px;
  border-radius: 999px;
  background: rgba(21, 45, 32, .46);
  border: 1px solid rgba(79, 222, 157, .15);
  color: #7debb5;
  font-size: 10px;
  font-weight: 800;
}
.sv161-ticket-page .sv197-chat-presence-mini-count i { font-size: 7px; }
.sv161-ticket-page .sv197-chat-presence-mini-list {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
  min-height: 40px;
}
.sv161-ticket-page .sv197-chat-presence-mini-item {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  padding: 0;
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 12px;
  background: linear-gradient(180deg, rgba(17, 29, 38, .98), rgba(12, 21, 28, .98));
  color: #eef5f8;
  box-shadow: 0 8px 18px rgba(0,0,0,.18), inset 0 1px 0 rgba(255,255,255,.03);
  cursor: default;
}
.sv161-ticket-page .sv197-chat-presence-mini-item.is-member {
  border-color: rgba(98, 201, 255, .16);
  background: linear-gradient(180deg, rgba(19, 40, 51, .98), rgba(13, 25, 33, .98));
}
.sv161-ticket-page .sv197-chat-presence-mini-item.is-staff {
  border-color: color-mix(in srgb, var(--sv-chat-presence-color) 30%, rgba(255,255,255,.08));
  background: linear-gradient(180deg, color-mix(in srgb, var(--sv-chat-presence-color) 14%, rgba(20, 31, 36, .98)), rgba(12, 22, 28, .98));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--sv-chat-presence-color) 10%, transparent), 0 10px 20px rgba(0,0,0,.2), inset 0 1px 0 rgba(255,255,255,.03);
}
.sv161-ticket-page .sv197-chat-presence-mini-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  height: 100%;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: .03em;
}
.sv161-ticket-page .sv197-chat-presence-mini-badge {
  position: absolute;
  right: -4px;
  bottom: -4px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 15px;
  height: 15px;
  border-radius: 999px;
  border: 1px solid rgba(255,255,255,.06);
  background: color-mix(in srgb, var(--sv-chat-presence-color) 28%, rgba(10, 16, 23, .96));
  color: #fff;
  font-size: 7px;
  box-shadow: 0 6px 12px rgba(0,0,0,.18);
}
.sv161-ticket-page .sv197-chat-presence-mini-empty {
  color: #909ca5;
  font-size: 11px;
  line-height: 1.4;
}


.sv161-ticket-page .sv197-chat-presence-mini-list {
  gap: 8px;
  min-height: 34px;
}

.sv161-ticket-page .sv197-chat-presence-mini-item {
  width: 29px;
  height: 29px;
  border-radius: 10px;
  box-shadow: 0 6px 14px rgba(0,0,0,.16), inset 0 1px 0 rgba(255,255,255,.03);
}

.sv161-ticket-page .sv197-chat-presence-mini-item.is-staff {
  box-shadow: 0 0 0 2px color-mix(in srgb, var(--sv-chat-presence-color) 10%, transparent), 0 8px 16px rgba(0,0,0,.18), inset 0 1px 0 rgba(255,255,255,.03);
}

.sv161-ticket-page .sv197-chat-presence-mini-avatar {
  font-size: 8.5px;
}

.sv161-ticket-page .sv197-chat-presence-mini-badge {
  right: -3px;
  bottom: -3px;
  width: 13px;
  height: 13px;
  font-size: 6px;
}


.sv161-ticket-page .sv159-compose {
  position: relative;
  padding: 12px 14px 10px;
  border-top: 1px solid rgba(111, 170, 205, .10);
  background:
    radial-gradient(circle at 82% 0%, rgba(98, 201, 255, .045), transparent 28%),
    linear-gradient(180deg, rgba(8, 16, 23, .99), rgba(5, 12, 18, .995));
  box-shadow: 0 -14px 34px rgba(0, 0, 0, .16);
}

.sv161-ticket-page .sv159-compose::before {
  content: "";
  position: absolute;
  top: 0;
  right: 16px;
  left: 16px;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(98, 201, 255, .16), transparent);
  pointer-events: none;
}

.sv161-ticket-page .sv159-composer {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) auto auto;
  align-items: center;
  gap: 10px;
  min-height: 68px;
  padding: 7px 8px 7px 9px;
  border: 1px solid rgba(105, 174, 214, .15);
  border-radius: 20px;
  background:
    linear-gradient(180deg, rgba(14, 27, 36, .97), rgba(8, 19, 27, .98));
  box-shadow:
    0 14px 30px rgba(0, 0, 0, .18),
    inset 0 1px 0 rgba(255, 255, 255, .035);
  transition: border-color .18s ease, box-shadow .18s ease, background .18s ease;
}

.sv161-ticket-page .sv159-composer:focus-within {
  border-color: rgba(98, 201, 255, .34);
  background: linear-gradient(180deg, rgba(15, 30, 40, .99), rgba(8, 20, 29, .99));
  box-shadow:
    0 0 0 4px rgba(98, 201, 255, .045),
    0 16px 34px rgba(0, 0, 0, .20),
    inset 0 1px 0 rgba(255, 255, 255, .045);
}

.sv161-ticket-page .sv159-attach {
  width: 42px;
  height: 42px;
  min-width: 42px;
  margin: 0;
  border: 1px solid rgba(98, 201, 255, .14);
  border-radius: 13px;
  color: #75d4ff;
  background: linear-gradient(180deg, rgba(98, 201, 255, .09), rgba(98, 201, 255, .035));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.035);
  font-size: 13px;
  transition: transform .16s ease, border-color .16s ease, background .16s ease;
}

.sv161-ticket-page .sv159-attach:hover:not(:disabled) {
  transform: translateY(-1px);
  border-color: rgba(98, 201, 255, .28);
  background: linear-gradient(180deg, rgba(98, 201, 255, .14), rgba(98, 201, 255, .055));
}

.sv161-ticket-page .sv159-chat-input.sv-field {
  display: grid;
  align-content: center;
  min-width: 0;
  min-height: 48px;
  padding: 2px 3px;
}

.sv161-ticket-page .sv200-input-eyebrow {
  display: block;
  margin-bottom: 2px;
  color: #6dcfff;
  font-size: 7px;
  font-weight: 900;
  line-height: 1.2;
  letter-spacing: .105em;
  text-transform: uppercase;
  opacity: .82;
}

.sv161-ticket-page .sv159-chat-input textarea {
  width: 100%;
  min-height: 26px;
  max-height: 150px;
  padding: 4px 0 2px;
  border: 0;
  outline: 0;
  resize: none;
  color: #f0f5f8;
  background: transparent;
  font-size: 12px;
  font-weight: 500;
  line-height: 1.5;
  overflow-y: auto;
  caret-color: #62c9ff;
}

.sv161-ticket-page .sv159-chat-input textarea::placeholder {
  color: #8f9ca5;
  opacity: 1;
}

.sv161-ticket-page .sv159-chat-input > small {
  margin-top: 2px;
  color: #ff91a4;
  font-size: 8px;
}

.sv161-ticket-page .sv159-chat-counter {
  align-self: end;
  min-width: 50px;
  margin: 0 1px 8px 0;
  padding: 5px 7px;
  border: 1px solid rgba(255, 255, 255, .055);
  border-radius: 999px;
  color: #8f9ca6;
  background: rgba(255, 255, 255, .025);
  font-size: 7px;
  font-weight: 800;
  line-height: 1;
  text-align: center;
}

.sv161-ticket-page .sv159-send {
  min-width: 106px;
  min-height: 48px;
  padding: 0 17px;
  border: 1px solid rgba(255, 213, 97, .38);
  border-radius: 15px;
  color: #131618;
  background: linear-gradient(180deg, #ffd668 0%, #ffc43d 100%);
  box-shadow:
    0 10px 24px rgba(255, 196, 61, .14),
    inset 0 1px 0 rgba(255,255,255,.34);
  font-size: 12px;
  font-weight: 850;
  letter-spacing: -.01em;
  transition: transform .16s ease, box-shadow .16s ease, filter .16s ease;
}

.sv161-ticket-page .sv159-send i {
  font-size: 12px;
}

.sv161-ticket-page .sv159-send:hover:not(:disabled) {
  transform: translateY(-1px);
  filter: brightness(1.025);
  box-shadow:
    0 14px 28px rgba(255, 196, 61, .20),
    inset 0 1px 0 rgba(255,255,255,.38);
}

.sv161-ticket-page .sv159-send:active:not(:disabled) {
  transform: translateY(0);
}

.sv161-ticket-page .sv159-compose-hint {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 8px 4px 0;
  color: #919ca4;
  font-size: 7.5px;
  font-weight: 600;
  line-height: 1.4;
}

.sv161-ticket-page .sv159-compose-hint i {
  margin-right: 6px;
  color: #63dca0;
}

@media (max-width: 760px) {
  .sv161-ticket-page .sv159-compose {
    padding: 9px 10px 8px;
  }

  .sv161-ticket-page .sv159-composer {
    grid-template-columns: 40px minmax(0, 1fr) 48px;
    gap: 7px;
    min-height: 60px;
    padding: 6px 7px;
    border-radius: 17px;
  }

  .sv161-ticket-page .sv159-attach {
    width: 38px;
    height: 38px;
    min-width: 38px;
    border-radius: 12px;
  }

  .sv161-ticket-page .sv200-input-eyebrow {
    font-size: 6.4px;
  }

  .sv161-ticket-page .sv159-chat-input textarea {
    font-size: 11px;
  }

  .sv161-ticket-page .sv159-chat-counter {
    display: none;
  }

  .sv161-ticket-page .sv159-send {
    width: 46px;
    min-width: 46px;
    min-height: 46px;
    padding: 0;
    border-radius: 14px;
  }

  .sv161-ticket-page .sv159-send span {
    display: none;
  }

  .sv161-ticket-page .sv159-compose-hint {
    justify-content: center;
    padding-top: 7px;
    text-align: center;
  }

  .sv161-ticket-page .sv159-compose-hint span:last-child {
    display: none;
  }
}

@media (max-width: 440px) {
  .sv161-ticket-page .sv159-compose {
    padding-inline: 7px;
  }

  .sv161-ticket-page .sv159-composer {
    grid-template-columns: 38px minmax(0, 1fr) 44px;
    gap: 6px;
  }

  .sv161-ticket-page .sv159-attach {
    width: 36px;
    height: 36px;
    min-width: 36px;
  }

  .sv161-ticket-page .sv159-send {
    width: 42px;
    min-width: 42px;
    min-height: 42px;
  }
}


.sv161-ticket-page .sv159-send {
  width: 50px;
  min-width: 50px;
  min-height: 50px;
  padding: 0;
  border: 1px solid rgba(102, 215, 255, .32);
  border-radius: 16px;
  color: #f6fbff;
  background:
    linear-gradient(145deg, #35bfe9 0%, #4d7ee8 100%);
  box-shadow:
    0 12px 26px rgba(47, 142, 221, .20),
    inset 0 1px 0 rgba(255, 255, 255, .25);
  font-size: 0;
  transition:
    transform .16s ease,
    box-shadow .16s ease,
    filter .16s ease,
    border-color .16s ease;
}

.sv161-ticket-page .sv159-send i {
  font-size: 15px;
  transform: translateX(-1px);
  filter: drop-shadow(0 2px 3px rgba(0, 0, 0, .18));
}

.sv161-ticket-page .sv159-send:hover:not(:disabled) {
  transform: translateY(-2px);
  border-color: rgba(137, 228, 255, .48);
  filter: brightness(1.06);
  box-shadow:
    0 16px 32px rgba(47, 142, 221, .28),
    0 0 0 4px rgba(71, 174, 232, .06),
    inset 0 1px 0 rgba(255, 255, 255, .30);
}

.sv161-ticket-page .sv159-send:active:not(:disabled) {
  transform: translateY(0) scale(.97);
}

.sv161-ticket-page .sv159-send:focus-visible {
  outline: 0;
  box-shadow:
    0 0 0 4px rgba(92, 204, 246, .13),
    0 14px 28px rgba(47, 142, 221, .22),
    inset 0 1px 0 rgba(255, 255, 255, .28);
}

.sv161-ticket-page .sv159-send:disabled {
  color: #8a9da8;
  border-color: rgba(132, 153, 166, .10);
  background: linear-gradient(145deg, #182831, #132029);
  box-shadow: none;
  opacity: .62;
}

@media (max-width: 760px) {
  .sv161-ticket-page .sv159-send {
    width: 46px;
    min-width: 46px;
    min-height: 46px;
    border-radius: 14px;
  }
}

@media (max-width: 440px) {
  .sv161-ticket-page .sv159-send {
    width: 42px;
    min-width: 42px;
    min-height: 42px;
    border-radius: 13px;
  }

  .sv161-ticket-page .sv159-send i {
    font-size: 14px;
  }
}


.sv161-ticket-page .sv159-send {
  width: 36px;
  min-width: 36px;
  min-height: 36px;
  height: 36px;
  border-radius: 11px;
  box-shadow:
    0 7px 16px rgba(47, 142, 221, .16),
    inset 0 1px 0 rgba(255, 255, 255, .20);
}

.sv161-ticket-page .sv159-send i {
  font-size: 12px;
  transform: translateX(-.5px);
}

.sv161-ticket-page .sv159-send:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow:
    0 9px 19px rgba(47, 142, 221, .22),
    0 0 0 3px rgba(71, 174, 232, .05),
    inset 0 1px 0 rgba(255, 255, 255, .24);
}

.sv161-ticket-page .sv159-send:focus-visible {
  box-shadow:
    0 0 0 3px rgba(92, 204, 246, .12),
    0 8px 18px rgba(47, 142, 221, .20),
    inset 0 1px 0 rgba(255, 255, 255, .22);
}

@media (max-width: 760px) {
  .sv161-ticket-page .sv159-send {
    width: 34px;
    min-width: 34px;
    min-height: 34px;
    height: 34px;
    border-radius: 10px;
  }

  .sv161-ticket-page .sv159-send i {
    font-size: 11px;
  }
}


.sv161-ticket-page .sv203-attachment-tray {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 0 2px 9px;
}

.sv161-ticket-page .sv203-attachment-tray[hidden] {
  display: none !important;
}

.sv161-ticket-page .sv203-selected-attachment {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) 26px;
  align-items: center;
  gap: 8px;
  min-width: 190px;
  max-width: 290px;
  padding: 6px 7px;
  border: 1px solid rgba(85, 200, 232, .14);
  border-radius: 13px;
  background: linear-gradient(180deg, rgba(16, 31, 40, .96), rgba(11, 22, 29, .96));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.025);
}

.sv161-ticket-page .sv203-selected-attachment-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  overflow: hidden;
  border: 1px solid rgba(85, 200, 232, .16);
  border-radius: 10px;
  background: rgba(85, 200, 232, .06);
  color: #72d9f5;
  font-size: 13px;
}

.sv161-ticket-page .sv203-selected-attachment-icon img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.sv161-ticket-page .sv203-selected-attachment-copy {
  min-width: 0;
}

.sv161-ticket-page .sv203-selected-attachment-copy strong,
.sv161-ticket-page .sv203-selected-attachment-copy small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv203-selected-attachment-copy strong {
  color: #e9f0f4;
  font-size: 9px;
  font-weight: 800;
}

.sv161-ticket-page .sv203-selected-attachment-copy small {
  margin-top: 2px;
  color: #8f9ca5;
  font-size: 6.5px;
  font-weight: 700;
  letter-spacing: .035em;
}

.sv161-ticket-page .sv203-selected-attachment-remove {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  padding: 0;
  border: 1px solid rgba(255, 113, 141, .12);
  border-radius: 8px;
  background: rgba(255, 113, 141, .045);
  color: #a77581;
  cursor: pointer;
  transition: border-color .16s ease, background .16s ease, color .16s ease;
}

.sv161-ticket-page .sv203-selected-attachment-remove:hover {
  border-color: rgba(255, 113, 141, .28);
  background: rgba(255, 113, 141, .1);
  color: #ff8fa6;
}

.sv161-ticket-page .sv159-attach:not(:disabled):hover,
.sv161-ticket-page .sv159-attach:not(:disabled):focus-visible {
  border-color: rgba(85, 200, 232, .3);
  background: rgba(85, 200, 232, .09);
  color: #70d8f5;
}

.sv161-ticket-page .sv203-message-attachments {
  display: grid;
  gap: 7px;
  margin-top: 9px;
}

.sv161-ticket-page .sv159-message-bubble > .sv203-message-attachments:first-child {
  margin-top: 0;
}

.sv161-ticket-page .sv203-message-attachment {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 26px;
  align-items: center;
  gap: 9px;
  min-width: 230px;
  max-width: 390px;
  padding: 7px;
  border: 1px solid rgba(255,255,255,.065);
  border-radius: 13px;
  background: rgba(4, 12, 17, .28);
  color: inherit;
  text-decoration: none;
  transition: transform .16s ease, border-color .16s ease, background .16s ease;
}

.sv161-ticket-page .sv203-message-attachment:hover {
  transform: translateY(-1px);
  border-color: rgba(85, 200, 232, .2);
  background: rgba(8, 20, 27, .48);
}

.sv161-ticket-page .sv159-message.is-own .sv203-message-attachment:hover {
  border-color: rgba(var(--sv-role-rgb), .24);
}

.sv161-ticket-page .sv203-message-attachment.is-local {
  cursor: default;
  opacity: .82;
}

.sv161-ticket-page .sv203-attachment-preview,
.sv161-ticket-page .sv203-attachment-file-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  overflow: hidden;
  border: 1px solid rgba(255,255,255,.065);
  border-radius: 10px;
  background: rgba(255,255,255,.035);
  color: color-mix(in srgb, var(--sv-role-color) 70%, #dcebf2);
  font-size: 15px;
}

.sv161-ticket-page .sv203-attachment-preview img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.sv161-ticket-page .sv203-attachment-copy {
  min-width: 0;
}

.sv161-ticket-page .sv203-attachment-copy strong,
.sv161-ticket-page .sv203-attachment-copy small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv203-attachment-copy strong {
  color: #eef4f7;
  font-size: 9px;
  font-weight: 800;
}

.sv161-ticket-page .sv203-attachment-copy small {
  margin-top: 3px;
  color: #8f9ca5;
  font-size: 6.2px;
  font-weight: 700;
  letter-spacing: .03em;
}

.sv161-ticket-page .sv203-attachment-download {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 8px;
  background: rgba(255,255,255,.025);
  color: #8b9da8;
  font-size: 8px;
}

.sv161-ticket-page .sv203-message-attachment:hover .sv203-attachment-download {
  color: #77dafa;
  border-color: rgba(85, 200, 232, .18);
  background: rgba(85, 200, 232, .065);
}

@media (max-width: 720px) {
  .sv161-ticket-page .sv203-selected-attachment {
    min-width: 0;
    max-width: 100%;
    flex: 1 1 100%;
  }

  .sv161-ticket-page .sv203-message-attachment {
    min-width: 0;
    max-width: 100%;
    grid-template-columns: 38px minmax(0, 1fr) 24px;
  }

  .sv161-ticket-page .sv203-attachment-preview,
  .sv161-ticket-page .sv203-attachment-file-icon {
    width: 38px;
    height: 38px;
  }
}

.sv161-ticket-page .sv203-message-attachment.is-image {
  grid-template-columns: minmax(0, 1fr) 26px;
  max-width: 330px;
  padding: 6px;
}

.sv161-ticket-page .sv203-message-attachment.is-image .sv203-attachment-preview {
  grid-column: 1 / -1;
  width: 100%;
  height: 138px;
  border-radius: 11px;
}

.sv161-ticket-page .sv203-message-attachment.is-image .sv203-attachment-copy {
  padding: 2px 3px 1px;
}

.sv161-ticket-page .sv203-message-attachment.is-image .sv203-attachment-download {
  align-self: center;
}

.sv161-ticket-page .sv203-message-attachment.is-local {
  position: relative;
}

.sv161-ticket-page .sv203-message-attachment.is-local::after {
  content: "";
  position: absolute;
  inset: 0;
  overflow: hidden;
  border-radius: inherit;
  background: linear-gradient(105deg, transparent 30%, rgba(255,255,255,.035) 48%, transparent 66%);
  background-size: 220% 100%;
  animation: sv203AttachmentSending 1.5s linear infinite;
  pointer-events: none;
}

@keyframes sv203AttachmentSending {
  from { background-position: 130% 0; }
  to { background-position: -90% 0; }
}

@media (max-width: 520px) {
  .sv161-ticket-page .sv203-message-attachment.is-image .sv203-attachment-preview {
    height: 112px;
  }
}


.sv161-ticket-page .sv204-message-attachments {
  gap: 10px;
}

.sv161-ticket-page .sv204-message-attachment {
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr);
  gap: 10px;
  min-width: min(330px, 100%);
  max-width: 430px;
  padding: 8px;
  border-radius: 15px;
  overflow: hidden;
}

.sv161-ticket-page .sv204-message-attachment.is-image,
.sv161-ticket-page .sv204-message-attachment.is-video,
.sv161-ticket-page .sv204-message-attachment.is-audio {
  grid-template-columns: minmax(0, 1fr);
  max-width: 420px;
}

.sv161-ticket-page .sv204-media-preview {
  position: relative;
  display: block;
  width: 100%;
  overflow: hidden;
  border: 0;
  border-radius: 12px;
  padding: 0;
  background: #071016;
  color: #fff;
}

.sv161-ticket-page button.sv204-media-preview {
  cursor: zoom-in;
}

.sv161-ticket-page .sv204-media-preview.is-image {
  min-height: 150px;
  max-height: 260px;
}

.sv161-ticket-page .sv204-media-preview.is-image img {
  display: block;
  width: 100%;
  height: 100%;
  min-height: 150px;
  max-height: 260px;
  object-fit: cover;
  transition: transform .2s ease, filter .2s ease;
}

.sv161-ticket-page .sv204-media-preview.is-image:hover img {
  transform: scale(1.015);
  filter: brightness(.88);
}

.sv161-ticket-page .sv204-media-preview.is-image > span,
.sv161-ticket-page .sv204-media-preview.is-video > button {
  position: absolute;
  top: 9px;
  right: 9px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 31px;
  height: 31px;
  border: 1px solid rgba(255,255,255,.13);
  border-radius: 10px;
  background: rgba(5, 12, 18, .72);
  backdrop-filter: blur(9px);
  color: #eef8fc;
  font-size: 10px;
  box-shadow: 0 8px 18px rgba(0,0,0,.2);
}

.sv161-ticket-page .sv204-media-preview.is-video {
  min-height: 160px;
  background: #020608;
}

.sv161-ticket-page .sv204-media-preview.is-video video {
  display: block;
  width: 100%;
  max-height: 280px;
  min-height: 160px;
  object-fit: contain;
  background: #020608;
}

.sv161-ticket-page .sv204-media-preview.is-video > button {
  cursor: pointer;
}

.sv161-ticket-page .sv204-audio-preview {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  padding: 11px;
  border: 1px solid rgba(85, 200, 232, .12);
  border-radius: 13px;
  background: linear-gradient(145deg, rgba(12, 31, 40, .74), rgba(8, 19, 26, .76));
}

.sv161-ticket-page .sv204-audio-preview > span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border-radius: 12px;
  background: rgba(85, 200, 232, .08);
  color: #70d8f5;
  font-size: 15px;
}

.sv161-ticket-page .sv204-audio-preview audio {
  width: 100%;
  min-width: 0;
  height: 36px;
}

.sv161-ticket-page .sv204-attachment-info {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  min-width: 0;
}

.sv161-ticket-page .sv204-message-attachment.is-image .sv204-attachment-info,
.sv161-ticket-page .sv204-message-attachment.is-video .sv204-attachment-info,
.sv161-ticket-page .sv204-message-attachment.is-audio .sv204-attachment-info {
  padding: 1px 3px 2px;
}

.sv161-ticket-page .sv204-attachment-actions {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
}

.sv161-ticket-page .sv204-attachment-actions button,
.sv161-ticket-page .sv204-attachment-actions a,
.sv161-ticket-page .sv204-attachment-pending {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  min-height: 27px;
  padding: 0 8px;
  border: 1px solid rgba(255,255,255,.07);
  border-radius: 8px;
  background: rgba(255,255,255,.028);
  color: #8fa2ae;
  text-decoration: none;
  font: inherit;
  font-size: 6.4px;
  font-weight: 800;
  cursor: pointer;
  transition: border-color .15s ease, color .15s ease, background .15s ease;
}

.sv161-ticket-page .sv204-attachment-actions button:hover,
.sv161-ticket-page .sv204-attachment-actions a:hover {
  border-color: rgba(85, 200, 232, .2);
  background: rgba(85, 200, 232, .07);
  color: #76daf7;
}

.sv161-ticket-page .sv204-attachment-pending {
  cursor: default;
  opacity: .72;
}

.sv204-media-dialog {
  width: min(1120px, calc(100vw - 34px));
  max-width: none;
  max-height: calc(100vh - 34px);
  padding: 0;
  border: 0;
  border-radius: 22px;
  overflow: hidden;
  background: transparent;
  color: #eef5f8;
}

.sv204-media-dialog::backdrop {
  background: rgba(1, 6, 10, .82);
  backdrop-filter: blur(9px);
}

.sv204-media-panel {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  max-height: calc(100vh - 34px);
  border: 1px solid rgba(98, 201, 255, .14);
  border-radius: 22px;
  overflow: hidden;
  background: linear-gradient(180deg, #0e1922, #071017);
  box-shadow: 0 30px 90px rgba(0,0,0,.52), inset 0 1px 0 rgba(255,255,255,.04);
}

.sv204-media-panel > header {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 36px 36px;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  border-bottom: 1px solid rgba(255,255,255,.06);
  background: rgba(12, 22, 30, .96);
}

.sv204-media-dialog-icon,
.sv204-media-dialog-download,
.sv204-media-dialog-close {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  border: 1px solid rgba(98, 201, 255, .12);
  border-radius: 11px;
  background: rgba(98, 201, 255, .055);
  color: #72d8f7;
  text-decoration: none;
}

.sv204-media-dialog-icon {
  width: 42px;
  height: 42px;
  border-radius: 13px;
}

.sv204-media-dialog-close {
  border-color: rgba(255, 113, 141, .13);
  background: rgba(255, 113, 141, .055);
  color: #ff91a6;
  cursor: pointer;
}

.sv204-media-panel > header small,
.sv204-media-panel > header h3 {
  display: block;
  margin: 0;
}

.sv204-media-panel > header small {
  color: #9079f5;
  font-size: 7px;
  font-weight: 900;
  letter-spacing: .09em;
}

.sv204-media-panel > header h3 {
  margin-top: 3px;
  overflow: hidden;
  color: #f3f7f9;
  font-size: 14px;
  font-weight: 800;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv204-media-dialog-body {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 300px;
  max-height: calc(100vh - 100px);
  overflow: auto;
  padding: 16px;
  background:
    radial-gradient(circle at 50% 0, rgba(77, 143, 184, .08), transparent 44%),
    #03090d;
}

.sv204-dialog-image,
.sv204-dialog-video {
  display: block;
  max-width: 100%;
  max-height: calc(100vh - 140px);
  border-radius: 12px;
  object-fit: contain;
  box-shadow: 0 22px 55px rgba(0,0,0,.36);
}

.sv204-dialog-video {
  width: 100%;
  background: #000;
}

.sv204-dialog-audio {
  width: min(650px, 100%);
}

.sv204-dialog-frame {
  width: 100%;
  min-height: calc(100vh - 150px);
  border: 0;
  border-radius: 12px;
  background: #fff;
}

.sv204-dialog-frame.is-text {
  background: #f8fafb;
}

@media (max-width: 720px) {
  .sv161-ticket-page .sv204-message-attachment {
    min-width: 0;
    max-width: 100%;
  }

  .sv161-ticket-page .sv204-attachment-info {
    align-items: flex-start;
    flex-direction: column;
  }

  .sv161-ticket-page .sv204-attachment-actions {
    width: 100%;
  }

  .sv161-ticket-page .sv204-attachment-actions button,
  .sv161-ticket-page .sv204-attachment-actions a,
  .sv161-ticket-page .sv204-attachment-pending {
    flex: 1 1 auto;
  }

  .sv161-ticket-page .sv204-audio-preview {
    grid-template-columns: 34px minmax(0, 1fr);
    padding: 8px;
  }

  .sv161-ticket-page .sv204-audio-preview > span {
    width: 34px;
    height: 34px;
  }

  .sv204-media-dialog {
    width: calc(100vw - 14px);
    max-height: calc(100vh - 14px);
  }

  .sv204-media-panel {
    max-height: calc(100vh - 14px);
  }

  .sv204-media-panel > header {
    grid-template-columns: 36px minmax(0, 1fr) 34px 34px;
    padding: 9px;
  }

  .sv204-media-dialog-icon {
    width: 36px;
    height: 36px;
  }

  .sv204-media-dialog-body {
    max-height: calc(100vh - 82px);
    padding: 8px;
  }

  .sv204-dialog-frame {
    min-height: calc(100vh - 105px);
  }
}


.sv161-ticket-page .sv203-selected-attachment.is-error {
  border-color: rgba(255, 111, 145, .22);
  background: linear-gradient(180deg, rgba(46, 21, 28, .96), rgba(31, 14, 19, .96));
}
.sv161-ticket-page .sv203-selected-attachment.is-error .sv203-selected-attachment-icon {
  border-color: rgba(255, 111, 145, .22);
  background: rgba(255, 111, 145, .08);
  color: #ff99ae;
}
.sv161-ticket-page .sv203-selected-attachment.is-video .sv203-selected-attachment-icon video {
  width: 100%;
  height: 100%;
  object-fit: cover;
}
.sv161-ticket-page .sv206-upload-progress {
  display: grid;
  gap: 8px;
  margin: 0 0 10px;
  padding: 10px 12px;
  border: 1px solid rgba(85, 200, 232, .14);
  border-radius: 14px;
  background: linear-gradient(180deg, rgba(13, 25, 33, .94), rgba(9, 18, 24, .96));
}
.sv161-ticket-page .sv206-upload-progress-copy {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}
.sv161-ticket-page .sv206-upload-progress-copy strong {
  color: #ebf3f7;
  font-size: 9px;
  font-weight: 800;
}
.sv161-ticket-page .sv206-upload-progress-copy small {
  color: #82dfff;
  font-size: 7px;
  font-weight: 700;
}
.sv161-ticket-page .sv206-upload-progress-bar {
  width: 100%;
  height: 8px;
  overflow: hidden;
  border-radius: 999px;
  background: rgba(255,255,255,.04);
  border: 1px solid rgba(255,255,255,.04);
}
.sv161-ticket-page .sv206-upload-progress-bar span {
  display: block;
  width: 0%;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, #55c8e8, #7fe9ff);
  transition: width .18s ease;
}
.sv161-ticket-page .sv206-upload-cancel {
  justify-self: end;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  border-radius: 10px;
  border: 1px solid rgba(255, 111, 145, .18);
  background: rgba(255, 111, 145, .06);
  color: #ffa1b4;
  font-size: 7px;
  font-weight: 800;
  cursor: pointer;
}
.sv161-ticket-page .sv206-drop-overlay {
  display: grid;
  place-items: center;
  gap: 4px;
  margin: 0 0 10px;
  min-height: 76px;
  padding: 12px;
  border: 1px dashed rgba(85, 200, 232, .25);
  border-radius: 16px;
  background: rgba(85, 200, 232, .05);
  color: #9ceaff;
  text-align: center;
}
.sv161-ticket-page .sv206-drop-overlay i {
  font-size: 14px;
}
.sv161-ticket-page .sv206-drop-overlay strong {
  color: #eef5f9;
  font-size: 9px;
  font-weight: 800;
}
.sv161-ticket-page .sv206-drop-overlay small {
  color: #8ba0ad;
  font-size: 7px;
}
.sv161-ticket-page .sv159-composer.is-dragover {
  border-color: rgba(85, 200, 232, .35);
  box-shadow: 0 0 0 3px rgba(85, 200, 232, .07);
}
@media (max-width: 680px) {
  .sv161-ticket-page .sv206-upload-progress-copy {
    flex-direction: column;
    align-items: flex-start;
  }
}


.sv161-ticket-page .sv203-selected-attachment-icon {
  position: relative;
}

.sv161-ticket-page .sv207-selected-video-play {
  position: absolute;
  inset: 50% auto auto 50%;
  transform: translate(-50%, -50%);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 18px;
  height: 18px;
  border-radius: 999px;
  background: rgba(7, 14, 19, .82);
  color: #8ce8ff;
  box-shadow: 0 4px 12px rgba(0,0,0,.28);
  font-size: 6px;
}

.sv161-ticket-page .sv204-message-attachment {
  overflow: hidden;
  border: 1px solid rgba(92, 207, 238, .14);
  border-radius: 17px;
  background: linear-gradient(180deg, rgba(14, 27, 35, .98), rgba(9, 18, 24, .98));
  box-shadow: 0 12px 26px rgba(0,0,0,.14), inset 0 1px 0 rgba(255,255,255,.025);
  transition: transform .16s ease, border-color .16s ease, box-shadow .16s ease;
}

.sv161-ticket-page .sv204-message-attachment:hover {
  transform: translateY(-1px);
  border-color: rgba(92, 207, 238, .24);
  box-shadow: 0 16px 30px rgba(0,0,0,.18), inset 0 1px 0 rgba(255,255,255,.035);
}

.sv161-ticket-page .sv204-media-preview.is-image,
.sv161-ticket-page .sv204-media-preview.is-video {
  position: relative;
  width: 100%;
  min-height: 116px;
  max-height: 260px;
  overflow: hidden;
  border: 0;
  border-radius: 0;
  background: #080e12;
}

.sv161-ticket-page .sv204-media-preview.is-image img,
.sv161-ticket-page .sv204-media-preview.is-video video {
  display: block;
  width: 100%;
  max-height: 260px;
  object-fit: contain;
  background: #080e12;
}

.sv161-ticket-page .sv204-media-preview.is-image > span,
.sv161-ticket-page .sv204-media-preview.is-video > button {
  position: absolute;
  right: 10px;
  top: 10px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 29px;
  height: 29px;
  padding: 0;
  border: 1px solid rgba(255,255,255,.12);
  border-radius: 10px;
  background: rgba(5, 12, 16, .78);
  color: #dff8ff;
  box-shadow: 0 8px 20px rgba(0,0,0,.26);
  backdrop-filter: blur(8px);
}

.sv161-ticket-page .sv204-attachment-info {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 11px 11px;
  border-top: 1px solid rgba(255,255,255,.035);
}

.sv161-ticket-page .sv204-attachment-actions button,
.sv161-ticket-page .sv204-attachment-actions a {
  border-radius: 9px;
}

.sv161-ticket-page .sv207-delete-trigger {
  width: 100%;
  margin-top: 8px;
  text-align: left;
  cursor: pointer;
}

.sv161-ticket-page .sv207-delete-trigger:hover {
  border-color: rgba(255, 104, 132, .32);
  background: rgba(255, 104, 132, .08);
}

.sv161-ticket-page .sv207-delete-locked {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  margin-top: 8px;
  padding: 9px 10px;
  border: 1px solid rgba(255,255,255,.055);
  border-radius: 12px;
  background: rgba(255,255,255,.018);
  color: #909ca3;
}

.sv161-ticket-page .sv207-delete-locked > i {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 30px;
  height: 30px;
  border-radius: 9px;
  background: rgba(255,255,255,.025);
  font-size: 10px;
}

.sv161-ticket-page .sv207-delete-locked strong,
.sv161-ticket-page .sv207-delete-locked small {
  display: block;
}

.sv161-ticket-page .sv207-delete-locked strong {
  color: #8f9ca6;
  font-size: 8px;
  font-weight: 800;
}

.sv161-ticket-page .sv207-delete-locked small {
  margin-top: 2px;
  font-size: 6.5px;
}

.sv207-delete-dialog {
  width: min(92vw, 510px);
  padding: 0;
  border: 0;
  border-radius: 22px;
  background: transparent;
  color: #edf4f8;
}

.sv207-delete-dialog::backdrop {
  background: rgba(2, 7, 10, .78);
  backdrop-filter: blur(7px);
}

.sv207-delete-panel {
  overflow: hidden;
  border: 1px solid rgba(255, 103, 132, .22);
  border-radius: 22px;
  background: linear-gradient(180deg, #151c22, #0d1318);
  box-shadow: 0 28px 80px rgba(0,0,0,.48), inset 0 1px 0 rgba(255,255,255,.035);
}

.sv207-delete-panel > header {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr) 32px;
  align-items: center;
  gap: 11px;
  padding: 16px;
  border-bottom: 1px solid rgba(255,255,255,.05);
  background: linear-gradient(135deg, rgba(255, 91, 123, .1), rgba(255,255,255,.01));
}

.sv207-delete-panel > header > span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: 13px;
  background: rgba(255, 91, 123, .1);
  color: #ff8da4;
  box-shadow: inset 0 0 0 1px rgba(255, 91, 123, .16);
}

.sv207-delete-panel > header small,
.sv207-delete-panel > header h3 {
  display: block;
  margin: 0;
}

.sv207-delete-panel > header small {
  color: #ff8da4;
  font-size: 6.5px;
  font-weight: 900;
  letter-spacing: .14em;
}

.sv207-delete-panel > header h3 {
  margin-top: 3px;
  color: #f5f8fa;
  font-size: 16px;
  font-weight: 850;
}

.sv207-delete-panel > header button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  padding: 0;
  border: 1px solid rgba(255,255,255,.07);
  border-radius: 10px;
  background: rgba(255,255,255,.025);
  color: #8fa0aa;
  cursor: pointer;
}

.sv207-delete-copy {
  display: grid;
  gap: 12px;
  padding: 16px;
}

.sv207-delete-copy p {
  margin: 0;
  color: #aebbc4;
  font-size: 11px;
  line-height: 1.65;
}

.sv207-delete-copy p strong {
  color: #f4f7f9;
}

.sv207-delete-copy > div {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  padding: 10px;
  border: 1px solid rgba(255, 103, 132, .14);
  border-radius: 13px;
  background: rgba(255, 103, 132, .055);
}

.sv207-delete-copy > div > i {
  color: #ff91a7;
  text-align: center;
}

.sv207-delete-copy strong,
.sv207-delete-copy small {
  display: block;
}

.sv207-delete-copy strong {
  color: #f1f5f7;
  font-size: 9px;
}

.sv207-delete-copy small {
  margin-top: 2px;
  color: #8f9da6;
  font-size: 7px;
}

.sv207-delete-panel > .sv-form-status {
  margin: 0 16px 12px;
}

.sv207-delete-panel > footer {
  display: flex;
  justify-content: flex-end;
  gap: 9px;
  padding: 13px 16px 16px;
  border-top: 1px solid rgba(255,255,255,.045);
}

.sv207-delete-cancel,
.sv207-delete-confirm {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-height: 37px;
  padding: 0 14px;
  border-radius: 11px;
  font-size: 8px;
  font-weight: 850;
  cursor: pointer;
}

.sv207-delete-cancel {
  border: 1px solid rgba(255,255,255,.08);
  background: rgba(255,255,255,.025);
  color: #aebac2;
}

.sv207-delete-confirm {
  border: 1px solid rgba(255, 107, 136, .28);
  background: linear-gradient(135deg, #e54f70, #bd3656);
  color: #fff;
  box-shadow: 0 10px 24px rgba(189, 54, 86, .22);
}

@media (max-width: 560px) {
  .sv207-delete-panel > footer {
    flex-direction: column-reverse;
  }
  .sv207-delete-cancel,
  .sv207-delete-confirm {
    width: 100%;
  }
}


.sv161-ticket-page .sv208-wait-time,
.sv208-row-wait {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-width: 0;
  color: #8da0ad;
  font-size: 7px;
  font-weight: 800;
  line-height: 1.35;
}
.sv161-ticket-page .sv208-wait-time i,
.sv208-row-wait i { flex: 0 0 auto; }
.sv161-ticket-page .sv208-wait-time.is-active,
.sv208-row-wait.is-active { color: #72dbb1; }
.sv161-ticket-page .sv208-wait-time.is-warning,
.sv208-row-wait.is-warning { color: #f0bd62; }
.sv161-ticket-page .sv208-wait-time.is-danger,
.sv208-row-wait.is-danger { color: #ff829b; }
.sv161-ticket-page .sv208-wait-time.is-calm,
.sv208-row-wait.is-calm { color: #79d9f2; }
.sv161-ticket-page .sv208-wait-time.is-muted,
.sv208-row-wait.is-muted { color: #909ca4; }

.sv161-ticket-page .sv208-quick-replies {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  margin-bottom: 9px;
  padding: 8px 10px;
  border: 1px solid rgba(125, 220, 247, .13);
  border-radius: 13px;
  background: linear-gradient(180deg, rgba(14, 28, 37, .94), rgba(10, 20, 27, .96));
}
.sv161-ticket-page .sv208-quick-replies > span {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: #7ddcf5;
  font-size: 7px;
}
.sv161-ticket-page .sv208-quick-replies > span strong {
  color: #dce9ef;
  font-size: 7px;
  white-space: nowrap;
}
.sv161-ticket-page .sv208-quick-replies select {
  min-width: 0;
  height: 32px;
  padding: 0 9px;
  border: 1px solid rgba(255,255,255,.07);
  border-radius: 9px;
  outline: 0;
  color: #dce7ed;
  background: #111d24;
  font-size: 7.5px;
}
.sv161-ticket-page .sv208-quick-replies button,
.sv161-ticket-page .sv208-staff-form > button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 32px;
  padding: 0 10px;
  border: 1px solid rgba(85, 200, 232, .18);
  border-radius: 9px;
  color: #9ceaff;
  background: rgba(85, 200, 232, .07);
  font-size: 7px;
  font-weight: 900;
  cursor: pointer;
  transition: border-color .16s ease, background .16s ease, transform .16s ease;
}
.sv161-ticket-page .sv208-quick-replies button:hover,
.sv161-ticket-page .sv208-staff-form > button:hover {
  border-color: rgba(85, 200, 232, .34);
  background: rgba(85, 200, 232, .12);
  transform: translateY(-1px);
}

.sv161-ticket-page .sv208-workflow-card,
.sv161-ticket-page .sv208-audit-card {
  display: grid;
  gap: 10px;
}
.sv161-ticket-page .sv208-workflow-card > header,
.sv161-ticket-page .sv208-audit-card > summary {
  display: flex;
  align-items: center;
  gap: 9px;
}
.sv161-ticket-page .sv208-workflow-card > header > span,
.sv161-ticket-page .sv208-audit-card > summary > span {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  flex: 0 0 auto;
  border: 1px solid rgba(85, 200, 232, .15);
  border-radius: 10px;
  color: #7bdcf5;
  background: rgba(85, 200, 232, .055);
}
.sv161-ticket-page .sv208-workflow-card > header small,
.sv161-ticket-page .sv208-audit-card > summary small {
  display: block;
  color: #5faec9;
  font-size: 6px;
  font-weight: 900;
  letter-spacing: .55px;
}
.sv161-ticket-page .sv208-workflow-card > header strong,
.sv161-ticket-page .sv208-audit-card > summary strong {
  display: block;
  margin-top: 2px;
  color: #e0e8ed;
  font-size: 9px;
}
.sv161-ticket-page .sv208-current-assignee {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  padding: 8px;
  border: 1px solid color-mix(in srgb, var(--sv-assignee-color) 18%, transparent);
  border-radius: 12px;
  background: color-mix(in srgb, var(--sv-assignee-color) 6%, rgba(8,15,20,.95));
}
.sv161-ticket-page .sv208-current-assignee > span {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 10px;
  color: var(--sv-assignee-color);
  background: color-mix(in srgb, var(--sv-assignee-color) 10%, transparent);
}
.sv161-ticket-page .sv208-current-assignee strong,
.sv161-ticket-page .sv208-current-assignee small { display: block; }
.sv161-ticket-page .sv208-current-assignee strong { color: #e3ebef; font-size: 8px; }
.sv161-ticket-page .sv208-current-assignee small { margin-top: 2px; color: #8e9da6; font-size: 6.5px; }
.sv161-ticket-page .sv208-staff-form {
  display: grid;
  gap: 8px;
}
.sv161-ticket-page .sv208-staff-form > label:not(.sv-field) {
  display: grid;
  gap: 5px;
}
.sv161-ticket-page .sv208-staff-form > label:not(.sv-field) > span {
  color: #8c9da6;
  font-size: 6.5px;
  font-weight: 900;
}
.sv161-ticket-page .sv208-staff-form select,
.sv161-ticket-page .sv208-note-form textarea {
  width: 100%;
  border: 1px solid rgba(255,255,255,.07);
  border-radius: 10px;
  outline: 0;
  color: #dce6eb;
  background: rgba(6,13,18,.72);
  font-size: 7.5px;
}
.sv161-ticket-page .sv208-staff-form select { height: 34px; padding: 0 9px; }
.sv161-ticket-page .sv208-note-form textarea {
  min-height: 72px;
  resize: vertical;
  padding: 9px;
  line-height: 1.55;
}
.sv161-ticket-page .sv208-tag-picker {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.sv161-ticket-page .sv208-tag-picker label { cursor: pointer; }
.sv161-ticket-page .sv208-tag-picker input { position: absolute; opacity: 0; pointer-events: none; }
.sv161-ticket-page .sv208-tag-picker span {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-height: 26px;
  padding: 0 8px;
  border: 1px solid rgba(255,255,255,.065);
  border-radius: 999px;
  color: #8d9da6;
  background: rgba(255,255,255,.025);
  font-size: 6.5px;
  font-weight: 800;
  transition: .16s ease;
}
.sv161-ticket-page .sv208-tag-picker input:checked + span {
  border-color: rgba(85, 200, 232, .28);
  color: #9feaff;
  background: rgba(85, 200, 232, .09);
}
.sv161-ticket-page .sv208-note-list,
.sv161-ticket-page .sv208-audit-list {
  display: grid;
  gap: 7px;
  max-height: 260px;
  overflow: auto;
  padding-right: 2px;
}
.sv161-ticket-page .sv208-note-list article {
  padding: 8px 9px;
  border: 1px solid rgba(255,196,61,.11);
  border-radius: 11px;
  background: rgba(255,196,61,.035);
}
.sv161-ticket-page .sv208-note-list article header {
  display: flex;
  justify-content: space-between;
  gap: 8px;
}
.sv161-ticket-page .sv208-note-list article strong { color: #f0d58b; font-size: 7px; }
.sv161-ticket-page .sv208-note-list article time { color: #919ca2; font-size: 6px; }
.sv161-ticket-page .sv208-note-list article p {
  margin: 5px 0 0;
  color: #aebbc3;
  font-size: 7px;
  line-height: 1.55;
  overflow-wrap: anywhere;
}
.sv161-ticket-page .sv208-audit-card { padding: 0; overflow: hidden; }
.sv161-ticket-page .sv208-audit-card > summary {
  padding: 12px;
  list-style: none;
  cursor: pointer;
}
.sv161-ticket-page .sv208-audit-card > summary::-webkit-details-marker { display: none; }
.sv161-ticket-page .sv208-audit-card > summary > div { flex: 1; }
.sv161-ticket-page .sv208-audit-card > summary > i { color: #909ca3; font-size: 7px; transition: transform .16s ease; }
.sv161-ticket-page .sv208-audit-card[open] > summary > i { transform: rotate(180deg); }
.sv161-ticket-page .sv208-audit-list { padding: 0 12px 12px; }
.sv161-ticket-page .sv208-audit-list article {
  display: grid;
  grid-template-columns: 25px minmax(0,1fr);
  align-items: center;
  gap: 7px;
  padding: 7px;
  border: 1px solid rgba(255,255,255,.05);
  border-radius: 10px;
  background: rgba(255,255,255,.018);
}
.sv161-ticket-page .sv208-audit-list article > span {
  display: grid;
  place-items: center;
  width: 25px;
  height: 25px;
  border-radius: 8px;
  color: #79daf3;
  background: rgba(85,200,232,.07);
}
.sv161-ticket-page .sv208-audit-list strong,
.sv161-ticket-page .sv208-audit-list small { display: block; }
.sv161-ticket-page .sv208-audit-list strong { color: #cdd8de; font-size: 6.8px; line-height: 1.35; }
.sv161-ticket-page .sv208-audit-list small { margin-top: 2px; color: #909ca2; font-size: 5.8px; }
.sv161-ticket-page .sv208-empty-mini {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 46px;
  color: #909ca3;
  font-size: 6.5px;
  text-align: center;
}

.sv208-staff-ticket-row {
  grid-template-columns: 45px minmax(0, 1fr) minmax(155px, .55fr) auto 14px !important;
}
.sv208-row-workflow {
  display: flex !important;
  flex-wrap: wrap;
  gap: 5px !important;
  margin-top: 5px;
}
.sv208-row-workflow b {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  min-height: 22px;
  padding: 0 7px;
  border: 1px solid rgba(255,255,255,.055);
  border-radius: 999px;
  color: #8e9da5;
  background: rgba(255,255,255,.022);
  font-size: 6px;
  font-weight: 800;
}
.sv208-row-workflow .sv208-priority.is-high { color: #efba62; border-color: rgba(239,186,98,.16); background: rgba(239,186,98,.05); }
.sv208-row-workflow .sv208-priority.is-urgent { color: #ff829b; border-color: rgba(255,130,155,.18); background: rgba(255,130,155,.06); }
.sv208-row-workflow .sv208-priority.is-low { color: #79d6b0; }
.sv208-row-wait {
  align-self: center;
  max-width: 180px;
}

@media (max-width: 1050px) {
  .sv208-staff-ticket-row {
    grid-template-columns: 42px minmax(0,1fr) auto !important;
  }
  .sv208-staff-ticket-row .sv208-row-wait,
  .sv208-staff-ticket-row .sv-status { grid-column: 2; justify-self: start; }
  .sv208-staff-ticket-row .sv-ticket-arrow { grid-column: 3; grid-row: 1 / span 3; }
}
@media (max-width: 680px) {
  .sv161-ticket-page .sv208-quick-replies { grid-template-columns: 1fr auto; }
  .sv161-ticket-page .sv208-quick-replies > span { grid-column: 1 / -1; }
  .sv161-ticket-page .sv208-quick-replies button span { display: none; }
}
.sv161-ticket-page .sv208-assignment-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 7px;
}
.sv161-ticket-page .sv208-assignment-actions button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 32px;
  padding: 0 8px;
  border: 1px solid rgba(85, 200, 232, .18);
  border-radius: 9px;
  color: #9ceaff;
  background: rgba(85, 200, 232, .07);
  font-size: 6.5px;
  font-weight: 900;
  cursor: pointer;
}
.sv161-ticket-page .sv208-assignment-actions button:first-child {
  border-color: rgba(126, 223, 174, .17);
  color: #96e6bb;
  background: rgba(126, 223, 174, .055);
}


.sv161-ticket-page .sv210-quick-replies {
  --sv210-quick-accent: #6fa8c4;
  --sv210-quick-accent-strong: #517e98;
  position: relative;
  z-index: 12;
  display: grid;
  grid-template-columns: auto minmax(220px, 1fr) auto;
  align-items: center;
  gap: 10px;
  margin-bottom: 10px;
  padding: 9px 10px;
  border: 1px solid rgba(111, 168, 196, .24);
  border-radius: 15px;
  background:
    radial-gradient(circle at 0 50%, rgba(81, 126, 152, .15), transparent 34%),
    linear-gradient(180deg, rgba(24, 35, 45, .98), rgba(15, 24, 32, .99));
  box-shadow:
    inset 0 1px 0 rgba(255,255,255,.025),
    0 10px 28px rgba(4, 10, 16, .2);
}
.sv161-ticket-page .sv210-quick-replies.is-open {
  border-color: rgba(111, 168, 196, .44);
  box-shadow:
    0 0 0 3px rgba(81, 126, 152, .09),
    0 14px 36px rgba(4, 10, 16, .32);
}
.sv161-ticket-page .sv210-quick-title {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 128px;
}
.sv161-ticket-page .sv210-quick-title-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  flex: 0 0 32px;
  border: 1px solid rgba(111, 168, 196, .3);
  border-radius: 10px;
  color: #8dc3dc;
  background: linear-gradient(145deg, rgba(81, 126, 152, .28), rgba(53, 74, 92, .12));
  box-shadow:
    inset 0 1px 0 rgba(255,255,255,.045),
    0 5px 14px rgba(16, 41, 58, .16);
}
.sv161-ticket-page .sv210-quick-title > span:last-child {
  display: grid;
  gap: 2px;
}
.sv161-ticket-page .sv210-quick-title small {
  color: #8a9dab;
  font-size: 5.7px;
  font-weight: 900;
  letter-spacing: .11em;
}
.sv161-ticket-page .sv210-quick-title strong {
  color: #e6eef3;
  font-size: 8px;
  font-weight: 900;
}
.sv161-ticket-page .sv210-quick-picker {
  position: relative;
  min-width: 0;
}
.sv161-ticket-page .sv210-quick-toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  width: 100%;
  min-height: 38px;
  padding: 6px 11px;
  border: 1px solid rgba(111, 168, 196, .18);
  border-radius: 11px;
  color: #e6eef3;
  background: rgba(18, 30, 40, .88);
  cursor: pointer;
  text-align: left;
  transition: border-color .16s ease, background .16s ease, box-shadow .16s ease;
}
.sv161-ticket-page .sv210-quick-toggle:hover,
.sv161-ticket-page .sv210-quick-toggle:focus-visible,
.sv161-ticket-page .sv210-quick-replies.is-open .sv210-quick-toggle {
  border-color: rgba(111, 168, 196, .44);
  background: rgba(30, 44, 56, .97);
  box-shadow: 0 0 0 3px rgba(81, 126, 152, .09);
  outline: 0;
}
.sv161-ticket-page .sv210-quick-toggle-copy {
  display: grid;
  min-width: 0;
  gap: 2px;
}
.sv161-ticket-page .sv210-quick-toggle-copy small {
  color: #8a9dab;
  font-size: 5.8px;
  font-weight: 800;
  letter-spacing: .055em;
}
.sv161-ticket-page .sv210-quick-toggle-copy strong {
  overflow: hidden;
  color: #dce8ef;
  font-size: 7.7px;
  font-weight: 850;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv161-ticket-page .sv210-quick-toggle > i {
  color: #779db3;
  font-size: 7px;
  transition: transform .17s ease, color .17s ease;
}
.sv161-ticket-page .sv210-quick-replies.is-open .sv210-quick-toggle > i {
  color: #8dc3dc;
  transform: rotate(180deg);
}
.sv161-ticket-page .sv210-quick-menu {
  position: absolute;
  z-index: 50;
  left: 0;
  right: 0;
  bottom: calc(100% + 8px);
  display: grid;
  gap: 4px;
  max-height: 310px;
  padding: 7px;
  overflow-y: auto;
  border: 1px solid rgba(111, 168, 196, .27);
  border-radius: 14px;
  background: linear-gradient(180deg, rgba(24, 35, 45, .995), rgba(13, 22, 30, .995));
  box-shadow:
    0 22px 55px rgba(0, 0, 0, .44),
    inset 0 1px 0 rgba(255,255,255,.035);
  backdrop-filter: blur(18px);
  scrollbar-width: thin;
  scrollbar-color: rgba(111, 168, 196, .34) transparent;
}
.sv161-ticket-page .sv210-quick-menu[hidden] { display: none; }
.sv161-ticket-page .sv210-quick-menu > button {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) 20px;
  align-items: center;
  gap: 9px;
  width: 100%;
  min-height: 50px;
  padding: 7px 8px;
  border: 1px solid transparent;
  border-radius: 10px;
  color: #e6eef3;
  background: transparent;
  cursor: pointer;
  text-align: left;
  transition: border-color .15s ease, background .15s ease, transform .15s ease;
}
.sv161-ticket-page .sv210-quick-menu > button:hover,
.sv161-ticket-page .sv210-quick-menu > button:focus-visible {
  border-color: rgba(111, 168, 196, .22);
  background: rgba(81, 126, 152, .12);
  outline: 0;
  transform: translateX(2px);
}
.sv161-ticket-page .sv210-quick-menu > button[aria-selected="true"] {
  border-color: rgba(111, 168, 196, .34);
  background: linear-gradient(90deg, rgba(81, 126, 152, .2), rgba(81, 126, 152, .06));
}
.sv161-ticket-page .sv210-quick-option-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border: 1px solid rgba(111, 168, 196, .21);
  border-radius: 10px;
  color: #8dc3dc;
  background: rgba(81, 126, 152, .12);
  font-size: 9px;
}
.sv161-ticket-page .sv210-quick-option-copy {
  display: grid;
  min-width: 0;
  gap: 3px;
}
.sv161-ticket-page .sv210-quick-option-copy strong {
  color: #edf4f8;
  font-size: 7.7px;
  font-weight: 900;
}
.sv161-ticket-page .sv210-quick-option-copy small {
  display: -webkit-box;
  overflow: hidden;
  color: #8a9dab;
  font-size: 6.1px;
  line-height: 1.35;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}
.sv161-ticket-page .sv210-quick-option-check {
  justify-self: center;
  color: #8dc3dc;
  font-size: 7px;
  opacity: 0;
  transform: scale(.75);
  transition: opacity .15s ease, transform .15s ease;
}
.sv161-ticket-page .sv210-quick-menu > button[aria-selected="true"] .sv210-quick-option-check {
  opacity: 1;
  transform: scale(1);
}
.sv161-ticket-page .sv210-quick-insert {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-width: 96px;
  min-height: 38px;
  padding: 0 13px;
  border: 1px solid rgba(111, 168, 196, .42);
  border-radius: 11px;
  color: #f1f6f9;
  background: linear-gradient(135deg, #6599b5, #517e98);
  box-shadow:
    0 8px 22px rgba(31, 72, 96, .28),
    inset 0 1px 0 rgba(255,255,255,.14);
  font-size: 7.2px;
  font-weight: 900;
  cursor: pointer;
  transition: transform .16s ease, filter .16s ease, opacity .16s ease, box-shadow .16s ease;
}
.sv161-ticket-page .sv210-quick-insert:hover:not(:disabled),
.sv161-ticket-page .sv210-quick-insert:focus-visible:not(:disabled) {
  filter: brightness(1.09) saturate(1.05);
  outline: 0;
  transform: translateY(-1px);
  box-shadow:
    0 10px 26px rgba(31, 72, 96, .38),
    0 0 0 3px rgba(81, 126, 152, .12);
}
.sv161-ticket-page .sv210-quick-insert:disabled {
  color: #8c9da8;
  border-color: rgba(111, 168, 196, .12);
  background: rgba(53, 74, 92, .28);
  box-shadow: none;
  cursor: not-allowed;
  opacity: .65;
}
.sv161-ticket-page .sv210-quick-insert.is-success {
  color: #eafff6;
  border-color: rgba(110, 244, 180, .4);
  background: linear-gradient(135deg, #2acb86, #149968);
  box-shadow: 0 8px 22px rgba(5, 150, 105, .22);
}
@media (max-width: 780px) {
  .sv161-ticket-page .sv210-quick-replies {
    grid-template-columns: minmax(0, 1fr) auto;
  }
  .sv161-ticket-page .sv210-quick-title {
    grid-column: 1 / -1;
  }
  .sv161-ticket-page .sv210-quick-insert {
    min-width: 42px;
    width: 42px;
    padding: 0;
  }
  .sv161-ticket-page .sv210-quick-insert span { display: none; }
}
@media (max-width: 480px) {
  .sv161-ticket-page .sv210-quick-replies {
    grid-template-columns: 1fr;
  }
  .sv161-ticket-page .sv210-quick-insert {
    width: 100%;
  }
  .sv161-ticket-page .sv210-quick-insert span { display: inline; }
  .sv161-ticket-page .sv210-quick-menu {
    position: fixed;
    z-index: 1000;
    left: 12px;
    right: 12px;
    bottom: 12px;
    max-height: min(62vh, 410px);
  }
}


.sv161-ticket-page .sv161-ticket-details {
  gap: 10px;
}

.sv161-ticket-page .sv214-processing-card,
.sv161-ticket-page .sv214-classification-card,
.sv161-ticket-page .sv214-internal-card,
.sv161-ticket-page .sv161-detail-card.is-actions {
  padding: 14px;
  border-radius: 18px;
}

.sv161-ticket-page .sv214-processing-card.is-assignee > header {
  grid-template-columns: 38px minmax(0, 1fr);
  min-height: 48px;
  gap: 10px;
  padding-bottom: 10px;
}

.sv161-ticket-page .sv214-processing-card.is-assignee > header > span {
  width: 38px;
  height: 38px;
  border-radius: 12px;
  font-size: 11px;
}

.sv161-ticket-page .sv214-processing-card .sv159-assignee {
  grid-template-columns: 38px minmax(0, 1fr) 18px;
  gap: 9px;
  margin-top: 10px;
  padding: 9px;
  border-radius: 13px;
}

.sv161-ticket-page .sv214-processing-card .sv159-assignee > span {
  width: 38px;
  height: 38px;
  border-radius: 11px;
}

.sv161-ticket-page .sv214-processing-card .sv161-contact-description {
  margin: 8px 1px 0;
  font-size: 6.2px;
  line-height: 1.45;
}

.sv161-ticket-page .sv214-processing-card .sv188-participant-trigger {
  min-height: 46px;
  padding: 7px 8px;
  border-radius: 12px;
}

.sv161-ticket-page .sv214-card-separator {
  height: 1px;
  margin: 10px 0;
  background: linear-gradient(90deg, transparent, rgba(85, 200, 232, .13), transparent);
}

.sv161-ticket-page .sv214-assignment-overview {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  padding: 8px 9px;
  border: 1px solid color-mix(in srgb, var(--sv-assignee-color) 20%, rgba(255,255,255,.03));
  border-radius: 12px;
  background: color-mix(in srgb, var(--sv-assignee-color) 6%, rgba(8,15,20,.96));
}

.sv161-ticket-page .sv214-assignment-overview > span {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 10px;
  color: var(--sv-assignee-color);
  background: color-mix(in srgb, var(--sv-assignee-color) 11%, transparent);
}

.sv161-ticket-page .sv214-assignment-overview small,
.sv161-ticket-page .sv214-assignment-overview strong,
.sv161-ticket-page .sv214-assignment-overview em {
  display: block;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv214-assignment-overview small {
  color: #8c9da5;
  font-size: 5.7px;
  font-weight: 900;
  letter-spacing: .45px;
}

.sv161-ticket-page .sv214-assignment-overview strong {
  margin-top: 2px;
  color: #e7eef2;
  font-size: 8px;
}

.sv161-ticket-page .sv214-assignment-overview em {
  margin-top: 2px;
  color: #8d9da5;
  font-size: 6.3px;
  font-style: normal;
}

.sv161-ticket-page .sv214-compact-details,
.sv161-ticket-page .sv214-note-compose {
  overflow: hidden;
  border: 1px solid rgba(255,255,255,.055);
  border-radius: 11px;
  background: rgba(255,255,255,.015);
}

.sv161-ticket-page .sv214-compact-details {
  margin-top: 8px;
}

.sv161-ticket-page .sv214-compact-details > summary,
.sv161-ticket-page .sv214-note-compose > summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  min-height: 36px;
  padding: 0 10px;
  list-style: none;
  color: #8da0ab;
  cursor: pointer;
  transition: background .16s ease, color .16s ease;
}

.sv161-ticket-page .sv214-compact-details > summary::-webkit-details-marker,
.sv161-ticket-page .sv214-note-compose > summary::-webkit-details-marker {
  display: none;
}

.sv161-ticket-page .sv214-compact-details > summary:hover,
.sv161-ticket-page .sv214-note-compose > summary:hover {
  color: #b8e9f6;
  background: rgba(85,200,232,.045);
}

.sv161-ticket-page .sv214-compact-details > summary > span,
.sv161-ticket-page .sv214-note-compose > summary > span {
  display: inline-flex;
  align-items: center;
  gap: 7px;
}

.sv161-ticket-page .sv214-compact-details > summary b,
.sv161-ticket-page .sv214-note-compose > summary b {
  font-size: 6.8px;
  font-weight: 850;
}

.sv161-ticket-page .sv214-compact-details > summary > i,
.sv161-ticket-page .sv214-note-compose > summary > i {
  font-size: 6px;
  transition: transform .16s ease;
}

.sv161-ticket-page .sv214-compact-details[open] > summary > i,
.sv161-ticket-page .sv214-note-compose[open] > summary > i {
  transform: rotate(180deg);
}

.sv161-ticket-page .sv214-details-form,
.sv161-ticket-page .sv214-note-compose > form {
  padding: 9px 10px 10px;
  border-top: 1px solid rgba(255,255,255,.05);
}

.sv161-ticket-page .sv214-classification-overview {
  display: grid;
  gap: 8px;
}

.sv161-ticket-page .sv214-priority {
  display: inline-flex;
  align-items: center;
  justify-self: start;
  gap: 6px;
  min-height: 27px;
  padding: 0 9px;
  border: 1px solid rgba(95, 174, 201, .18);
  border-radius: 999px;
  color: #9ed9ec;
  background: rgba(95, 174, 201, .065);
  font-size: 6.6px;
  font-weight: 900;
}

.sv161-ticket-page .sv214-priority.is-low {
  color: #9eb4c0;
  border-color: rgba(158,180,192,.16);
  background: rgba(158,180,192,.05);
}

.sv161-ticket-page .sv214-priority.is-high {
  color: #ffd07a;
  border-color: rgba(255,196,61,.22);
  background: rgba(255,196,61,.07);
}

.sv161-ticket-page .sv214-priority.is-urgent {
  color: #ff9caf;
  border-color: rgba(255,113,138,.24);
  background: rgba(255,113,138,.07);
}

.sv161-ticket-page .sv214-active-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
}

.sv161-ticket-page .sv214-active-tags span {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-height: 24px;
  padding: 0 8px;
  border: 1px solid rgba(255,255,255,.06);
  border-radius: 999px;
  color: #8b9da7;
  background: rgba(255,255,255,.025);
  font-size: 6.2px;
  font-weight: 800;
}

.sv161-ticket-page .sv214-active-tags span.is-empty {
  color: #909ca3;
  border-style: dashed;
}

.sv161-ticket-page .sv214-internal-card {
  gap: 9px;
}

.sv161-ticket-page .sv214-internal-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 5px;
  padding: 4px;
  border: 1px solid rgba(255,255,255,.055);
  border-radius: 12px;
  background: rgba(5,12,17,.55);
}

.sv161-ticket-page .sv214-internal-tabs button {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-width: 0;
  min-height: 31px;
  padding: 0 8px;
  border: 0;
  border-radius: 9px;
  color: #8e9da5;
  background: transparent;
  font-size: 6.6px;
  font-weight: 850;
  cursor: pointer;
  transition: color .16s ease, background .16s ease, box-shadow .16s ease;
}

.sv161-ticket-page .sv214-internal-tabs button b {
  display: grid;
  place-items: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  color: #8c9da5;
  background: rgba(255,255,255,.045);
  font-size: 5.7px;
}

.sv161-ticket-page .sv214-internal-tabs button.is-active {
  color: #bceefa;
  background: rgba(85,200,232,.09);
  box-shadow: inset 0 0 0 1px rgba(85,200,232,.13);
}

.sv161-ticket-page .sv214-internal-tabs button.is-active b {
  color: #a9e7f7;
  background: rgba(85,200,232,.12);
}

.sv161-ticket-page .sv214-internal-panel[hidden] {
  display: none !important;
}

.sv161-ticket-page .sv214-note-compose {
  margin-bottom: 8px;
  border-color: rgba(255,196,61,.10);
  background: rgba(255,196,61,.025);
}

.sv161-ticket-page .sv214-note-compose > summary {
  color: #c3af7c;
}

.sv161-ticket-page .sv214-note-compose > summary:hover {
  color: #f0d58b;
  background: rgba(255,196,61,.045);
}

.sv161-ticket-page .sv214-note-list,
.sv161-ticket-page .sv214-audit-list {
  max-height: 225px;
  padding-right: 2px;
}

.sv161-ticket-page .sv214-audit-list {
  padding: 0;
}

.sv161-ticket-page .sv161-detail-card.is-actions > header {
  margin-bottom: 9px;
}

.sv161-ticket-page .sv161-detail-card.is-actions .sv159-detail-action,
.sv161-ticket-page .sv161-detail-card.is-actions .sv207-delete-locked {
  min-height: 47px;
  border-radius: 12px;
}

@media (max-width: 1180px) and (min-width: 901px) {
  .sv161-ticket-page .sv161-ticket-details {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }

  .sv161-ticket-page .sv214-processing-card,
  .sv161-ticket-page .sv214-internal-card {
    grid-row: span 2;
  }
}

@media (max-width: 680px) {
  .sv161-ticket-page .sv214-processing-card,
  .sv161-ticket-page .sv214-classification-card,
  .sv161-ticket-page .sv214-internal-card,
  .sv161-ticket-page .sv161-detail-card.is-actions {
    padding: 12px;
    border-radius: 16px;
  }

  .sv161-ticket-page .sv214-internal-tabs button span {
    max-width: 75px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }
}


.sv161-ticket-page .sv215-ticket-details {
  gap: 10px;
}

.sv161-ticket-page .sv215-settings-launcher {
  overflow: hidden;
  padding: 0;
  border-color: rgba(85, 200, 232, .13);
  background:
    radial-gradient(circle at 92% 12%, rgba(255, 196, 61, .07), transparent 34%),
    linear-gradient(135deg, rgba(12, 24, 32, .98), rgba(8, 16, 22, .98));
}

.sv161-ticket-page .sv215-settings-open {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 31px;
  align-items: center;
  gap: 10px;
  width: 100%;
  min-height: 82px;
  padding: 13px;
  border: 0;
  color: inherit;
  background: transparent;
  text-align: left;
  cursor: pointer;
  transition: background .18s ease, transform .18s ease;
}

.sv161-ticket-page .sv215-settings-open:hover {
  background: rgba(85, 200, 232, .035);
}

.sv161-ticket-page .sv215-settings-open:active {
  transform: scale(.992);
}

.sv161-ticket-page .sv215-settings-open:focus-visible {
  outline: 2px solid rgba(85, 200, 232, .6);
  outline-offset: -3px;
}

.sv161-ticket-page .sv215-settings-open-icon,
.sv161-ticket-page .sv215-settings-open-arrow {
  display: grid;
  place-items: center;
  flex: 0 0 auto;
}

.sv161-ticket-page .sv215-settings-open-icon {
  width: 42px;
  height: 42px;
  border: 1px solid rgba(85, 200, 232, .22);
  border-radius: 13px;
  color: #67d0ee;
  background: rgba(85, 200, 232, .07);
  box-shadow: inset 0 0 18px rgba(85, 200, 232, .025);
}

.sv161-ticket-page .sv215-settings-open-copy {
  display: block;
  min-width: 0;
}

.sv161-ticket-page .sv215-settings-open-copy small,
.sv161-ticket-page .sv215-settings-open-copy strong,
.sv161-ticket-page .sv215-settings-open-copy em {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv161-ticket-page .sv215-settings-open-copy small {
  color: #5caed4;
  font-size: 5.8px;
  font-weight: 900;
  letter-spacing: .55px;
}

.sv161-ticket-page .sv215-settings-open-copy strong {
  margin-top: 4px;
  color: #e7eef2;
  font-size: 9px;
  font-weight: 850;
}

.sv161-ticket-page .sv215-settings-open-copy em {
  margin-top: 4px;
  color: #8e9da5;
  font-size: 6.2px;
  font-style: normal;
}

.sv161-ticket-page .sv215-settings-open-arrow {
  width: 31px;
  height: 31px;
  border: 1px solid rgba(255, 196, 61, .15);
  border-radius: 10px;
  color: #d8ad43;
  background: rgba(255, 196, 61, .045);
  font-size: 8px;
  transition: color .18s ease, border-color .18s ease, background .18s ease, transform .18s ease;
}

.sv161-ticket-page .sv215-settings-open:hover .sv215-settings-open-arrow {
  color: #ffd166;
  border-color: rgba(255, 196, 61, .28);
  background: rgba(255, 196, 61, .08);
  transform: translate(1px, -1px);
}

.sv215-settings-dialog {
  width: min(900px, calc(100vw - 30px));
  max-width: none;
  max-height: calc(100dvh - 30px);
  margin: auto;
  padding: 0;
  overflow: visible;
  border: 0;
  color: #dfe8ed;
  background: transparent;
}

.sv215-settings-dialog::backdrop {
  background: rgba(2, 7, 11, .78);
  backdrop-filter: blur(8px);
}

.sv215-settings-dialog[open] {
  animation: sv215-dialog-in .2s cubic-bezier(.2, .75, .2, 1);
}

@keyframes sv215-dialog-in {
  from { opacity: 0; transform: translateY(12px) scale(.985); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.sv215-settings-panel {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  max-height: calc(100dvh - 30px);
  overflow: hidden;
  border: 1px solid rgba(119, 151, 170, .17);
  border-radius: 22px;
  background:
    radial-gradient(circle at 90% 0%, rgba(91, 73, 180, .09), transparent 30%),
    radial-gradient(circle at 0% 100%, rgba(85, 200, 232, .055), transparent 34%),
    #091117;
  box-shadow: 0 28px 80px rgba(0, 0, 0, .52), inset 0 1px 0 rgba(255,255,255,.025);
}

.sv215-settings-head {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) 36px;
  align-items: center;
  gap: 12px;
  min-height: 82px;
  padding: 16px 18px;
  border-bottom: 1px solid rgba(255,255,255,.065);
  background: rgba(9, 17, 23, .92);
}

.sv215-settings-head-icon {
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border: 1px solid rgba(85, 200, 232, .22);
  border-radius: 14px;
  color: #66d0ef;
  background: rgba(85, 200, 232, .075);
  font-size: 12px;
}

.sv215-settings-head > div {
  min-width: 0;
}

.sv215-settings-head small {
  display: block;
  color: #8978df;
  font-size: 6px;
  font-weight: 900;
  letter-spacing: .65px;
}

.sv215-settings-head h2 {
  margin: 3px 0 0;
  color: #f0f5f7;
  font-size: 17px;
  line-height: 1.1;
  letter-spacing: -.25px;
}

.sv215-settings-head p {
  margin: 5px 0 0;
  color: #8e9da5;
  font-size: 7px;
}

.sv215-settings-close {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border: 1px solid rgba(255,255,255,.08);
  border-radius: 11px;
  color: #8d9da6;
  background: rgba(255,255,255,.025);
  cursor: pointer;
  transition: color .16s ease, border-color .16s ease, background .16s ease, transform .16s ease;
}

.sv215-settings-close:hover {
  color: #f1f6f8;
  border-color: rgba(255,255,255,.16);
  background: rgba(255,255,255,.055);
  transform: rotate(3deg);
}

.sv215-settings-close:focus-visible {
  outline: 2px solid rgba(85, 200, 232, .58);
  outline-offset: 2px;
}

.sv215-settings-body {
  min-height: 0;
  overflow: auto;
  padding: 16px;
  scrollbar-width: thin;
  scrollbar-color: rgba(107, 138, 155, .28) transparent;
}

.sv215-settings-body::-webkit-scrollbar { width: 7px; }
.sv215-settings-body::-webkit-scrollbar-track { background: transparent; }
.sv215-settings-body::-webkit-scrollbar-thumb { border-radius: 99px; background: rgba(107, 138, 155, .25); }

.sv215-settings-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  align-items: start;
  gap: 12px;
}

.sv161-ticket-page .sv215-settings-grid > .sv159-detail-card {
  min-width: 0;
  margin: 0;
  padding: 15px;
  border-radius: 17px;
  background: rgba(8, 16, 22, .84);
}

.sv161-ticket-page .sv215-settings-grid > .sv214-processing-card > header > span {
  color: #a28cff;
  border-color: rgba(150, 127, 255, .2);
  background: rgba(150, 127, 255, .065);
}

.sv161-ticket-page .sv215-settings-grid > .sv214-processing-card > header small {
  color: #9584e9;
}

.sv161-ticket-page .sv215-settings-grid > .sv214-classification-card > header > span {
  color: #67d0ee;
  border-color: rgba(85, 200, 232, .2);
  background: rgba(85, 200, 232, .065);
}

.sv161-ticket-page .sv215-settings-grid > .sv214-classification-card > header small {
  color: #5caed4;
}

.sv161-ticket-page .sv215-settings-grid > .is-actions {
  grid-column: 1 / -1;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  align-items: start;
  gap: 8px;
}

.sv161-ticket-page .sv215-settings-grid > .is-actions > header {
  grid-column: 1 / -1;
}

.sv161-ticket-page .sv215-settings-grid > .is-actions .sv-chat-status-form {
  min-width: 0;
}

.sv161-ticket-page .sv215-settings-grid > .is-actions .sv159-detail-action,
.sv161-ticket-page .sv215-settings-grid > .is-actions .sv207-delete-locked {
  width: 100%;
  min-height: 52px;
  margin: 0;
}

.sv161-ticket-page .sv215-settings-grid .sv188-participant-dialog {
  z-index: 1002;
}

@media (max-width: 760px) {
  .sv215-settings-dialog {
    width: calc(100vw - 18px);
    max-height: calc(100dvh - 18px);
  }

  .sv215-settings-panel {
    max-height: calc(100dvh - 18px);
    border-radius: 18px;
  }

  .sv215-settings-head {
    grid-template-columns: 40px minmax(0, 1fr) 34px;
    min-height: 74px;
    padding: 13px 14px;
  }

  .sv215-settings-head-icon {
    width: 40px;
    height: 40px;
    border-radius: 12px;
  }

  .sv215-settings-head h2 { font-size: 15px; }
  .sv215-settings-head p { display: none; }
  .sv215-settings-body { padding: 11px; }
  .sv215-settings-grid { grid-template-columns: 1fr; gap: 10px; }

  .sv161-ticket-page .sv215-settings-grid > .is-actions {
    grid-column: auto;
    grid-template-columns: 1fr;
  }
}

@media (max-width: 420px) {
  .sv161-ticket-page .sv215-settings-open {
    grid-template-columns: 39px minmax(0, 1fr) 29px;
    min-height: 76px;
    padding: 11px;
  }

  .sv161-ticket-page .sv215-settings-open-icon {
    width: 39px;
    height: 39px;
  }

  .sv161-ticket-page .sv215-settings-open-copy em { display: none; }
}

@media (prefers-reduced-motion: reduce) {
  .sv215-settings-dialog[open] { animation: none; }
}


.sv216-settings-dialog {
  width: min(980px, calc(100vw - 34px));
  max-height: calc(100dvh - 28px);
}

.sv216-settings-panel {
  max-height: calc(100dvh - 28px);
  border-color: rgba(114, 149, 169, .2);
  border-radius: 24px;
  background:
    radial-gradient(circle at 86% -8%, rgba(126, 105, 235, .105), transparent 29%),
    radial-gradient(circle at -6% 106%, rgba(85, 200, 232, .075), transparent 31%),
    linear-gradient(145deg, rgba(9, 18, 24, .995), rgba(6, 13, 18, .995));
  box-shadow: 0 32px 90px rgba(0, 0, 0, .6), inset 0 1px 0 rgba(255,255,255,.03);
}

.sv216-settings-head {
  grid-template-columns: 48px minmax(210px, 1fr) minmax(155px, auto) auto 38px;
  gap: 12px;
  min-height: 90px;
  padding: 16px 18px;
  background:
    linear-gradient(90deg, rgba(12, 23, 31, .97), rgba(8, 16, 22, .97)),
    rgba(9, 17, 23, .96);
}

.sv216-settings-head-icon {
  width: 48px;
  height: 48px;
  border-radius: 15px;
  box-shadow: inset 0 0 22px rgba(85, 200, 232, .035);
}

.sv216-settings-title {
  min-width: 0;
}

.sv216-settings-title h2 {
  font-size: 18px;
  letter-spacing: -.35px;
}

.sv216-settings-title p {
  max-width: 430px;
  color: #8f9da4;
}

.sv216-editor {
  --sv-editor-color: #ffc43d;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) 20px;
  align-items: center;
  gap: 8px;
  min-width: 160px;
  min-height: 48px;
  padding: 6px 9px 6px 7px;
  border: 1px solid color-mix(in srgb, var(--sv-editor-color) 22%, rgba(255,255,255,.04));
  border-radius: 14px;
  background: color-mix(in srgb, var(--sv-editor-color) 5%, rgba(7,14,19,.9));
}

.sv216-editor-avatar {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border: 1px solid color-mix(in srgb, var(--sv-editor-color) 28%, transparent);
  border-radius: 10px;
  color: var(--sv-editor-color);
  background: color-mix(in srgb, var(--sv-editor-color) 10%, transparent);
  font-size: 7px;
  font-weight: 950;
  text-transform: uppercase;
}

.sv216-editor-copy {
  min-width: 0;
}

.sv216-editor-copy small,
.sv216-editor-copy strong,
.sv216-editor-copy em {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv216-editor-copy small {
  color: #8e9da5;
  font-size: 5.2px;
  font-weight: 900;
  letter-spacing: .45px;
}

.sv216-editor-copy strong {
  margin-top: 2px;
  color: #e7edf0;
  font-size: 7.4px;
}

.sv216-editor-copy em {
  margin-top: 1px;
  color: var(--sv-editor-color);
  font-size: 5.8px;
  font-style: normal;
}

.sv216-editor > i {
  color: var(--sv-editor-color);
  font-size: 8px;
  text-align: center;
}

.sv216-ticket-state,
.sv216-management-status {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  min-height: 28px;
  padding: 0 9px;
  border: 1px solid rgba(105, 218, 159, .18);
  border-radius: 999px;
  color: #93e2b8;
  background: rgba(105, 218, 159, .06);
  font-size: 5.8px;
  font-weight: 900;
  white-space: nowrap;
}

.sv216-ticket-state.is-closed,
.sv216-management-status.is-closed {
  color: #9eacb5;
  border-color: rgba(158, 172, 181, .16);
  background: rgba(158, 172, 181, .045);
}

.sv216-settings-close {
  width: 38px;
  height: 38px;
  border-radius: 12px;
}

.sv216-settings-body {
  display: grid;
  gap: 13px;
  padding: 16px;
  background:
    linear-gradient(rgba(255,255,255,.012), rgba(255,255,255,0) 180px),
    transparent;
}

.sv216-overview {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.sv216-overview-card {
  --sv-overview-color: #66cfee;
  position: relative;
  display: grid;
  grid-template-columns: 39px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  min-width: 0;
  min-height: 68px;
  padding: 10px 11px;
  overflow: hidden;
  border: 1px solid rgba(112, 146, 165, .14);
  border-radius: 15px;
  color: inherit;
  background:
    linear-gradient(135deg, color-mix(in srgb, var(--sv-overview-color) 4%, transparent), transparent 58%),
    rgba(7, 15, 20, .84);
}

.sv216-overview-card::after {
  content: "";
  position: absolute;
  inset: auto -24px -31px auto;
  width: 78px;
  height: 78px;
  border: 1px solid color-mix(in srgb, var(--sv-overview-color) 9%, transparent);
  border-radius: 50%;
  pointer-events: none;
}

.sv216-overview-card.is-assignee {
  border-color: color-mix(in srgb, var(--sv-overview-color) 18%, rgba(112,146,165,.1));
}

.sv216-overview-card.is-priority {
  --sv-overview-color: #ffc43d;
  border-color: rgba(255, 196, 61, .14);
}

.sv216-overview-icon {
  display: grid;
  place-items: center;
  width: 39px;
  height: 39px;
  border: 1px solid color-mix(in srgb, var(--sv-overview-color) 22%, transparent);
  border-radius: 12px;
  color: var(--sv-overview-color);
  background: color-mix(in srgb, var(--sv-overview-color) 8%, transparent);
  font-size: 9px;
}

.sv216-overview-copy {
  min-width: 0;
  text-align: left;
}

.sv216-overview-copy small,
.sv216-overview-copy strong,
.sv216-overview-copy em {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv216-overview-copy small {
  color: #66808e;
  font-size: 5.3px;
  font-weight: 900;
  letter-spacing: .52px;
}

.sv216-overview-copy strong {
  margin-top: 3px;
  color: #e5ecef;
  font-size: 8px;
  font-weight: 900;
}

.sv216-overview-copy em {
  margin-top: 2px;
  color: #8e9da6;
  font-size: 5.9px;
  font-style: normal;
}

.sv216-overview-number {
  align-self: start;
  color: color-mix(in srgb, var(--sv-overview-color) 32%, transparent);
  font-size: 13px;
  font-weight: 950;
  letter-spacing: -.5px;
}

.sv216-overview-participants {
  min-width: 0;
  margin: 0;
}

.sv216-participant-trigger {
  --sv-overview-color: #65cfee;
  width: 100%;
  grid-template-columns: auto minmax(0, 1fr) 27px auto;
  border-color: rgba(85, 200, 232, .14);
  text-align: left;
  cursor: pointer;
  transition: border-color .16s ease, background .16s ease, transform .16s ease;
}

.sv216-participant-trigger:hover {
  border-color: rgba(85, 200, 232, .28);
  background:
    linear-gradient(135deg, rgba(85, 200, 232, .065), transparent 58%),
    rgba(8, 17, 23, .94);
  transform: translateY(-1px);
}

.sv216-overview-avatars {
  display: flex;
  align-items: center;
  min-width: 39px;
  padding-left: 3px;
}

.sv216-overview-avatars > span {
  width: 28px;
  height: 28px;
  margin-left: -7px;
  border-width: 2px;
  font-size: 5.7px;
}

.sv216-overview-avatars > span:first-child {
  margin-left: 0;
}

.sv216-participant-arrow {
  display: grid;
  place-items: center;
  width: 27px;
  height: 27px;
  border: 1px solid rgba(85, 200, 232, .14);
  border-radius: 9px;
  color: #65cfee;
  background: rgba(85, 200, 232, .045);
  font-size: 6.5px;
}

.sv216-workspace {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: stretch;
  gap: 11px;
}

.sv216-editor-card,
.sv216-management {
  min-width: 0;
  border: 1px solid rgba(112, 146, 165, .15);
  border-radius: 18px;
  background:
    linear-gradient(145deg, rgba(255,255,255,.012), transparent 48%),
    rgba(7, 15, 20, .88);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.015);
}

.sv216-editor-card {
  display: grid;
  grid-template-rows: auto auto 1fr;
  gap: 11px;
  padding: 14px;
}

.sv216-editor-card.is-assignment {
  border-color: rgba(151, 130, 248, .15);
}

.sv216-editor-card.is-classification {
  border-color: rgba(85, 200, 232, .15);
}

.sv216-card-head,
.sv216-management-head {
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.sv216-card-icon {
  display: grid;
  place-items: center;
  width: 38px;
  height: 38px;
  border: 1px solid rgba(85, 200, 232, .18);
  border-radius: 12px;
  color: #68d0ed;
  background: rgba(85, 200, 232, .06);
  font-size: 9px;
}

.sv216-editor-card.is-assignment .sv216-card-icon {
  color: #a996ff;
  border-color: rgba(151, 130, 248, .2);
  background: rgba(151, 130, 248, .065);
}

.sv216-card-head > div,
.sv216-management-head > div {
  min-width: 0;
}

.sv216-card-head small,
.sv216-management-head small {
  display: block;
  color: #5caed4;
  font-size: 5.5px;
  font-weight: 950;
  letter-spacing: .58px;
}

.sv216-editor-card.is-assignment .sv216-card-head small {
  color: #9c8bea;
}

.sv216-card-head strong,
.sv216-management-head strong {
  display: block;
  margin-top: 3px;
  color: #e7edf0;
  font-size: 9px;
}

.sv216-card-head p,
.sv216-management-head p {
  margin: 3px 0 0;
  color: #909ca4;
  font-size: 6.1px;
  line-height: 1.45;
}

.sv216-card-state {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-height: 24px;
  padding: 0 8px;
  border: 1px solid rgba(255,255,255,.065);
  border-radius: 999px;
  color: #8e9da5;
  background: rgba(255,255,255,.025);
  font-size: 5.4px;
  font-weight: 850;
  white-space: nowrap;
}

.sv216-current-assignee {
  --sv-assignee-color: #919ca5;
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  min-height: 56px;
  padding: 8px 10px;
  border: 1px solid color-mix(in srgb, var(--sv-assignee-color) 20%, transparent);
  border-radius: 13px;
  background:
    linear-gradient(90deg, color-mix(in srgb, var(--sv-assignee-color) 7%, transparent), transparent),
    rgba(5, 12, 17, .7);
}

.sv216-current-assignee > span {
  display: grid;
  place-items: center;
  width: 38px;
  height: 38px;
  border-radius: 11px;
  color: var(--sv-assignee-color);
  background: color-mix(in srgb, var(--sv-assignee-color) 10%, transparent);
  font-size: 9px;
}

.sv216-current-assignee small,
.sv216-current-assignee strong,
.sv216-current-assignee em {
  display: block;
}

.sv216-current-assignee small {
  color: #8e9da5;
  font-size: 5.2px;
  font-weight: 900;
  letter-spacing: .5px;
}

.sv216-current-assignee strong {
  margin-top: 2px;
  color: #e4ebef;
  font-size: 7.8px;
}

.sv216-current-assignee em {
  margin-top: 1px;
  color: var(--sv-assignee-color);
  font-size: 5.8px;
  font-style: normal;
}

.sv161-ticket-page .sv216-editor-form {
  align-content: end;
  gap: 9px;
  padding: 10px;
  border: 1px solid rgba(255,255,255,.055);
  border-radius: 13px;
  background: rgba(4, 10, 14, .43);
}

.sv161-ticket-page .sv216-editor-form > label:not(.sv-field) > span,
.sv216-tag-field > span {
  color: #8e9da5;
  font-size: 5.4px;
  font-weight: 950;
  letter-spacing: .5px;
}

.sv161-ticket-page .sv216-editor-form select {
  height: 38px;
  padding: 0 11px;
  border-color: rgba(108, 143, 162, .14);
  border-radius: 11px;
  background: rgba(8, 17, 23, .92);
  font-size: 7px;
}

.sv161-ticket-page .sv216-assignment-actions {
  gap: 8px;
}

.sv161-ticket-page .sv216-assignment-actions button {
  min-height: 36px;
  border-radius: 10px;
}

.sv161-ticket-page .sv216-assignment-actions button:last-child,
.sv161-ticket-page .sv216-save-classification {
  color: #101217;
  border-color: rgba(255, 196, 61, .55);
  background: linear-gradient(180deg, #ffd05a, #f5b92d);
  box-shadow: 0 8px 18px rgba(255, 196, 61, .08);
}

.sv161-ticket-page .sv216-assignment-actions button:last-child:hover,
.sv161-ticket-page .sv216-save-classification:hover {
  border-color: rgba(255, 212, 103, .8);
  background: linear-gradient(180deg, #ffda77, #ffc43d);
}

.sv216-classification-current {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 7px;
  min-height: 56px;
  padding: 9px 10px;
  border: 1px solid rgba(85, 200, 232, .09);
  border-radius: 13px;
  background: rgba(5, 12, 17, .7);
}

.sv216-classification-current .sv214-active-tags {
  flex: 1 1 150px;
}

.sv216-tag-field {
  display: grid;
  gap: 6px;
}

.sv161-ticket-page .sv216-editor-form .sv208-tag-picker {
  gap: 6px;
}

.sv161-ticket-page .sv216-editor-form .sv208-tag-picker span {
  min-height: 28px;
  padding: 0 9px;
  border-radius: 9px;
}

.sv161-ticket-page .sv216-save-classification {
  width: 100%;
  min-height: 36px;
  border-radius: 10px;
}

.sv216-management {
  padding: 14px;
  border-color: rgba(255, 196, 61, .13);
  background:
    radial-gradient(circle at 100% 0%, rgba(255, 196, 61, .04), transparent 28%),
    rgba(7, 15, 20, .88);
}

.sv216-management-head {
  padding-bottom: 11px;
  border-bottom: 1px solid rgba(255,255,255,.055);
}

.sv216-management-head .sv216-card-icon {
  color: #ffc84d;
  border-color: rgba(255, 196, 61, .2);
  background: rgba(255, 196, 61, .06);
}

.sv216-management-head small {
  color: #d2a934;
}

.sv216-management-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 9px;
  margin-top: 11px;
}

.sv216-management-form {
  min-width: 0;
}

.sv161-ticket-page .sv216-management-action,
.sv161-ticket-page .sv216-delete-locked {
  width: 100%;
  min-height: 56px;
  margin: 0;
  border-radius: 13px;
}

.sv161-ticket-page .sv216-management-action.is-navigation {
  border-color: rgba(85, 200, 232, .11);
  background: rgba(85, 200, 232, .025);
}

.sv161-ticket-page .sv216-delete-locked {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  align-items: center;
  gap: 8px;
  padding: 9px 10px;
  border: 1px solid rgba(255,255,255,.06);
  color: #909ca3;
  background: rgba(255,255,255,.018);
}

.sv161-ticket-page .sv216-delete-locked > i {
  display: grid;
  place-items: center;
  width: 32px;
  height: 32px;
  border: 1px solid rgba(255,255,255,.055);
  border-radius: 10px;
  background: rgba(255,255,255,.02);
}

.sv161-ticket-page .sv216-delete-locked strong,
.sv161-ticket-page .sv216-delete-locked small {
  display: block;
}

.sv161-ticket-page .sv216-delete-locked strong {
  color: #909ca4;
  font-size: 7.2px;
}

.sv161-ticket-page .sv216-delete-locked small {
  margin-top: 2px;
  color: #929ca2;
  font-size: 5.8px;
}

.sv216-overview-participants .sv188-participant-dialog {
  z-index: 1003;
}

@media (max-width: 900px) {
  .sv216-settings-head {
    grid-template-columns: 44px minmax(180px, 1fr) auto 36px;
  }

  .sv216-settings-head-icon {
    width: 44px;
    height: 44px;
  }

  .sv216-editor {
    display: none;
  }

  .sv216-overview {
    grid-template-columns: 1fr 1fr;
  }

  .sv216-overview-participants {
    grid-column: 1 / -1;
  }
}

@media (max-width: 700px) {
  .sv216-settings-dialog {
    width: calc(100vw - 16px);
    max-height: calc(100dvh - 16px);
  }

  .sv216-settings-panel {
    max-height: calc(100dvh - 16px);
    border-radius: 19px;
  }

  .sv216-settings-head {
    grid-template-columns: 40px minmax(0, 1fr) 34px;
    gap: 10px;
    min-height: 72px;
    padding: 12px 13px;
  }

  .sv216-settings-head-icon {
    width: 40px;
    height: 40px;
    border-radius: 12px;
  }

  .sv216-settings-title h2 {
    font-size: 15px;
  }

  .sv216-settings-title p,
  .sv216-ticket-state {
    display: none;
  }

  .sv216-settings-body {
    gap: 10px;
    padding: 10px;
  }

  .sv216-overview,
  .sv216-workspace,
  .sv216-management-grid {
    grid-template-columns: 1fr;
  }

  .sv216-overview-participants {
    grid-column: auto;
  }

  .sv216-editor-card,
  .sv216-management {
    padding: 11px;
    border-radius: 15px;
  }

  .sv216-card-head,
  .sv216-management-head {
    grid-template-columns: 36px minmax(0, 1fr);
  }

  .sv216-card-state,
  .sv216-management-status {
    display: none;
  }
}

@media (max-width: 430px) {
  .sv216-overview-card {
    min-height: 62px;
    padding: 9px;
  }

  .sv216-card-head p,
  .sv216-management-head p {
    display: none;
  }

  .sv161-ticket-page .sv216-assignment-actions {
    grid-template-columns: 1fr;
  }
}


.sv217-settings-dialog {
  width: min(920px, calc(100vw - 34px));
  max-height: calc(100dvh - 28px);
}

.sv217-settings-panel {
  width: 100%;
  max-height: calc(100dvh - 28px);
  overflow: hidden;
  border: 1px solid rgba(103, 145, 166, .20);
  border-radius: 24px;
  background:
    radial-gradient(circle at 96% 0%, rgba(77, 130, 166, .08), transparent 30%),
    linear-gradient(145deg, rgba(8, 17, 23, .995), rgba(5, 12, 17, .995));
  box-shadow: 0 34px 95px rgba(0, 0, 0, .64), inset 0 1px 0 rgba(255,255,255,.025);
}

.sv217-settings-head {
  display: grid;
  grid-template-columns: 48px minmax(0, 1fr) auto 40px;
  align-items: center;
  gap: 12px;
  min-height: 88px;
  padding: 16px 18px;
  border-bottom: 1px solid rgba(102, 139, 160, .12);
  background: rgba(8, 18, 24, .96);
}

.sv217-settings-head-icon {
  display: grid;
  place-items: center;
  width: 48px;
  height: 48px;
  border: 1px solid rgba(82, 202, 235, .24);
  border-radius: 15px;
  color: #63d0ee;
  background: rgba(62, 174, 210, .08);
  font-size: 13px;
}

.sv217-settings-title { min-width: 0; }
.sv217-settings-title > small {
  display: block;
  margin-bottom: 3px;
  color: #8d78f5;
  font-size: 5.5px;
  font-weight: 950;
  letter-spacing: .62px;
}
.sv217-settings-title h2 {
  margin: 0;
  color: #f0f3f5;
  font-size: 18px;
  line-height: 1.06;
  letter-spacing: -.4px;
}
.sv217-settings-title p {
  margin: 5px 0 0;
  color: #8f9da4;
  font-size: 6.5px;
  line-height: 1.45;
}

.sv217-ticket-state {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 30px;
  padding: 0 10px;
  border: 1px solid rgba(105, 218, 159, .18);
  border-radius: 999px;
  color: #96e8bd;
  background: rgba(105, 218, 159, .055);
  font-size: 6px;
  font-weight: 900;
  white-space: nowrap;
}
.sv217-ticket-state.is-closed {
  border-color: rgba(157, 173, 183, .15);
  color: #9aabb5;
  background: rgba(157, 173, 183, .045);
}
.sv217-ticket-state i { font-size: 5px; }

.sv217-settings-close {
  width: 40px;
  height: 40px;
  border: 1px solid rgba(116, 148, 166, .15);
  border-radius: 13px;
  color: #8da0ab;
  background: rgba(255,255,255,.018);
  transition: border-color .18s ease, color .18s ease, background .18s ease, transform .18s ease;
}
.sv217-settings-close:hover {
  color: #d7e0e5;
  border-color: rgba(116, 168, 196, .28);
  background: rgba(255,255,255,.035);
  transform: translateY(-1px);
}

.sv217-settings-layout {
  display: grid;
  grid-template-columns: 215px minmax(0, 1fr);
  min-height: 465px;
  max-height: calc(100dvh - 117px);
}

.sv217-settings-sidebar {
  display: flex;
  flex-direction: column;
  min-width: 0;
  padding: 15px 12px;
  border-right: 1px solid rgba(104, 141, 160, .11);
  background:
    linear-gradient(180deg, rgba(12, 24, 31, .80), rgba(7, 15, 20, .72));
}

.sv217-sidebar-label {
  padding: 2px 8px 10px;
}
.sv217-sidebar-label small,
.sv217-sidebar-label span { display: block; }
.sv217-sidebar-label small {
  color: #8e9da5;
  font-size: 5.3px;
  font-weight: 950;
  letter-spacing: .58px;
}
.sv217-sidebar-label span {
  margin-top: 3px;
  color: #a9b7bf;
  font-size: 7px;
  font-weight: 800;
}

.sv217-settings-nav {
  display: grid;
  gap: 6px;
}
.sv217-settings-nav > button {
  display: grid;
  grid-template-columns: 35px minmax(0, 1fr) 12px;
  align-items: center;
  gap: 9px;
  width: 100%;
  min-height: 55px;
  padding: 7px 9px;
  border: 1px solid transparent;
  border-radius: 13px;
  color: #8c9da6;
  text-align: left;
  background: transparent;
  transition: background .18s ease, border-color .18s ease, transform .18s ease, color .18s ease;
}
.sv217-settings-nav > button:hover {
  border-color: rgba(106, 151, 174, .12);
  background: rgba(255,255,255,.018);
  color: #c6d1d7;
}
.sv217-settings-nav > button.is-active {
  border-color: rgba(87, 190, 220, .18);
  color: #e8eff2;
  background: linear-gradient(90deg, rgba(66, 164, 195, .10), rgba(66, 164, 195, .025));
  box-shadow: inset 2px 0 0 rgba(82, 202, 235, .72);
}
.sv217-settings-nav > button > i {
  justify-self: end;
  color: #4f6470;
  font-size: 6px;
}
.sv217-settings-nav > button.is-active > i { color: #62cce9; }

.sv217-nav-icon,
.sv217-pane-icon {
  display: grid;
  place-items: center;
  border: 1px solid rgba(255,255,255,.08);
}
.sv217-nav-icon {
  width: 35px;
  height: 35px;
  border-radius: 11px;
  font-size: 9px;
}
.sv217-nav-icon.is-violet,
.sv217-pane-icon.is-violet {
  color: #a984ff;
  border-color: rgba(157, 121, 255, .20);
  background: rgba(157, 121, 255, .07);
}
.sv217-nav-icon.is-cyan,
.sv217-pane-icon.is-cyan {
  color: #5ed3ee;
  border-color: rgba(72, 197, 226, .20);
  background: rgba(72, 197, 226, .07);
}
.sv217-nav-icon.is-gold,
.sv217-pane-icon.is-gold {
  color: #ffc43d;
  border-color: rgba(255, 196, 61, .20);
  background: rgba(255, 196, 61, .07);
}

.sv217-nav-copy { min-width: 0; }
.sv217-nav-copy strong,
.sv217-nav-copy small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv217-nav-copy strong {
  color: inherit;
  font-size: 7.2px;
  font-weight: 900;
}
.sv217-nav-copy small {
  margin-top: 3px;
  color: #8f9da4;
  font-size: 5.7px;
  font-weight: 700;
}
.sv217-settings-nav > button.is-active .sv217-nav-copy small { color: #889ea8; }

.sv217-sidebar-divider {
  height: 1px;
  margin: 12px 7px;
  background: rgba(102, 139, 160, .10);
}

.sv217-participants { margin-top: auto; }
.sv217-participants-open {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) 18px;
  align-items: center;
  gap: 8px;
  width: 100%;
  min-height: 58px;
  padding: 8px 9px;
  border: 1px solid rgba(86, 144, 171, .13);
  border-radius: 13px;
  color: #9fb1bb;
  text-align: left;
  background: rgba(8, 18, 24, .72);
  transition: border-color .18s ease, background .18s ease;
}
.sv217-participants-open:hover {
  border-color: rgba(83, 194, 225, .24);
  background: rgba(13, 29, 38, .82);
}
.sv217-participant-stack { transform: scale(.92); transform-origin: left center; }
.sv217-participants-copy { min-width: 0; }
.sv217-participants-copy small,
.sv217-participants-copy strong,
.sv217-participants-copy em { display: block; }
.sv217-participants-copy small {
  color: #607b89;
  font-size: 5px;
  font-weight: 950;
  letter-spacing: .5px;
}
.sv217-participants-copy strong {
  margin-top: 2px;
  color: #dce6eb;
  font-size: 7px;
}
.sv217-participants-copy em {
  margin-top: 2px;
  color: #8f9da4;
  font-size: 5.5px;
  font-style: normal;
}
.sv217-participants-open > i {
  color: #59cce8;
  font-size: 6px;
}

.sv217-settings-content {
  min-width: 0;
  overflow: auto;
  padding: 18px 19px 20px;
  scrollbar-width: thin;
  scrollbar-color: rgba(92, 134, 155, .25) transparent;
}
.sv217-settings-pane[hidden] { display: none !important; }
.sv217-settings-pane {
  min-width: 0;
  animation: sv217PaneIn .18s ease both;
}
@keyframes sv217PaneIn {
  from { opacity: 0; transform: translateX(5px); }
  to { opacity: 1; transform: translateX(0); }
}

.sv217-pane-head {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  align-items: center;
  gap: 11px;
  padding-bottom: 14px;
  border-bottom: 1px solid rgba(101, 140, 161, .10);
}
.sv217-pane-icon {
  width: 44px;
  height: 44px;
  border-radius: 13px;
  font-size: 11px;
}
.sv217-pane-head small {
  display: block;
  color: #8b9da7;
  font-size: 5.4px;
  font-weight: 950;
  letter-spacing: .56px;
}
.sv217-pane-head h3 {
  margin: 3px 0 0;
  color: #edf2f4;
  font-size: 14px;
  line-height: 1.1;
  letter-spacing: -.25px;
}
.sv217-pane-head p {
  margin: 5px 0 0;
  max-width: 520px;
  color: #8f9da4;
  font-size: 6.4px;
  line-height: 1.45;
}

.sv217-assignee-card {
  --sv-assignee-color: #ffc43d;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 20px;
  align-items: center;
  gap: 10px;
  min-height: 68px;
  margin-top: 15px;
  padding: 10px 12px;
  border: 1px solid color-mix(in srgb, var(--sv-assignee-color) 25%, rgba(255,255,255,.05));
  border-radius: 15px;
  background: color-mix(in srgb, var(--sv-assignee-color) 4%, rgba(8,17,22,.88));
}
.sv217-assignee-avatar {
  display: grid;
  place-items: center;
  width: 42px;
  height: 42px;
  border: 1px solid color-mix(in srgb, var(--sv-assignee-color) 28%, transparent);
  border-radius: 12px;
  color: var(--sv-assignee-color);
  background: color-mix(in srgb, var(--sv-assignee-color) 9%, transparent);
  font-size: 10px;
}
.sv217-assignee-copy { min-width: 0; }
.sv217-assignee-copy small,
.sv217-assignee-copy strong,
.sv217-assignee-copy em { display: block; }
.sv217-assignee-copy small {
  color: #8f9da4;
  font-size: 5.2px;
  font-weight: 950;
  letter-spacing: .48px;
}
.sv217-assignee-copy strong {
  margin-top: 3px;
  color: #e8eef1;
  font-size: 8px;
}
.sv217-assignee-copy em {
  margin-top: 2px;
  color: var(--sv-assignee-color);
  font-size: 6px;
  font-style: normal;
  font-weight: 800;
}
.sv217-assignee-card > i {
  color: var(--sv-assignee-color);
  font-size: 8px;
}

.sv217-settings-form {
  display: grid;
  gap: 13px;
  margin-top: 15px;
  padding: 15px;
  border: 1px solid rgba(100, 139, 160, .12);
  border-radius: 16px;
  background: rgba(6, 14, 19, .58);
}
.sv217-field { display: grid; gap: 7px; }
.sv217-field > span,
.sv217-tag-field > span {
  color: #8c9da5;
  font-size: 5.5px;
  font-weight: 950;
  letter-spacing: .55px;
}
.sv217-field select {
  width: 100%;
  min-height: 42px;
  padding: 0 12px;
  border: 1px solid rgba(87, 141, 166, .16);
  border-radius: 12px;
  color: #dbe5ea;
  background: #09151c;
  font-size: 7px;
  outline: none;
}
.sv217-field select:focus {
  border-color: rgba(80, 197, 227, .38);
  box-shadow: 0 0 0 3px rgba(80, 197, 227, .055);
}

.sv217-form-actions {
  display: grid;
  grid-template-columns: minmax(130px, .8fr) minmax(190px, 1.2fr);
  gap: 8px;
}
.sv217-form-actions.is-single { grid-template-columns: 1fr; }
.sv217-form-actions button {
  min-height: 40px;
  border-radius: 12px;
  font-size: 6.8px;
  font-weight: 950;
}
.sv217-form-actions button i { margin-right: 6px; }
.sv217-form-actions .is-secondary {
  border: 1px solid rgba(91, 211, 155, .22);
  color: #81e3ad;
  background: rgba(91, 211, 155, .045);
}
.sv217-form-actions .is-secondary:hover { background: rgba(91, 211, 155, .08); }
.sv217-form-actions .is-primary {
  border: 1px solid rgba(255, 196, 61, .35);
  color: #16130b;
  background: linear-gradient(180deg, #ffd060, #ffc13a);
  box-shadow: 0 8px 24px rgba(255, 187, 37, .08);
}
.sv217-form-actions .is-primary.is-cyan {
  border-color: rgba(83, 203, 233, .28);
  color: #dff8ff;
  background: linear-gradient(180deg, rgba(39, 145, 178, .34), rgba(28, 105, 131, .30));
  box-shadow: none;
}

.sv217-tag-field { display: grid; gap: 7px; }
.sv217-tag-field > p {
  margin: -2px 0 2px;
  color: #8f9da3;
  font-size: 5.8px;
}
.sv217-tag-picker {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}
.sv217-tag-picker label span {
  min-height: 31px;
  padding: 0 10px;
  border-radius: 10px;
}

.sv217-management-list {
  display: grid;
  gap: 9px;
  margin-top: 15px;
}
.sv217-management-form { margin: 0; }
.sv217-management-action {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr) 15px;
  align-items: center;
  gap: 10px;
  width: 100%;
  min-height: 62px;
  padding: 9px 11px;
  border: 1px solid rgba(84, 145, 171, .14);
  border-radius: 14px;
  color: #c5d0d6;
  text-align: left;
  text-decoration: none;
  background: rgba(7, 16, 22, .72);
  transition: border-color .18s ease, background .18s ease, transform .18s ease;
}
button.sv217-management-action { cursor: pointer; }
.sv217-management-action:hover:not(.is-locked) {
  border-color: rgba(80, 184, 218, .24);
  background: rgba(10, 23, 31, .86);
  transform: translateY(-1px);
}
.sv217-management-icon {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  border: 1px solid rgba(83, 196, 226, .19);
  border-radius: 12px;
  color: #63d0ee;
  background: rgba(69, 176, 207, .06);
  font-size: 10px;
}
.sv217-management-action > span:nth-child(2) { min-width: 0; }
.sv217-management-action strong,
.sv217-management-action small { display: block; }
.sv217-management-action strong {
  color: #dce6eb;
  font-size: 7.2px;
}
.sv217-management-action small {
  margin-top: 3px;
  color: #8f9da4;
  font-size: 5.7px;
}
.sv217-management-action > i {
  justify-self: end;
  color: #909ca2;
  font-size: 6px;
}
.sv217-management-action.is-danger {
  border-color: rgba(244, 91, 120, .15);
}
.sv217-management-action.is-danger .sv217-management-icon {
  border-color: rgba(244, 91, 120, .21);
  color: #ff7893;
  background: rgba(244, 91, 120, .06);
}
.sv217-management-action.is-danger strong { color: #f28aa0; }
.sv217-management-action.is-reopen {
  border-color: rgba(87, 211, 151, .15);
}
.sv217-management-action.is-reopen .sv217-management-icon {
  color: #80e5ad;
  border-color: rgba(87, 211, 151, .20);
  background: rgba(87, 211, 151, .06);
}
.sv217-management-action.is-locked {
  opacity: .62;
  cursor: not-allowed;
}
.sv217-management-action.is-locked .sv217-management-icon {
  color: #909ca4;
  border-color: rgba(116, 133, 143, .13);
  background: rgba(116, 133, 143, .035);
}

.sv217-management-hint {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  margin-top: 13px;
  padding: 9px 11px;
  border: 1px solid rgba(85, 197, 226, .11);
  border-radius: 12px;
  color: #68cce8;
  background: rgba(69, 176, 207, .035);
}
.sv217-management-hint.is-closed {
  border-color: rgba(152, 168, 178, .11);
  color: #8b9da6;
  background: rgba(152, 168, 178, .03);
}
.sv217-management-hint > i { text-align: center; font-size: 8px; }
.sv217-management-hint strong,
.sv217-management-hint small { display: block; }
.sv217-management-hint strong { color: #bccbd2; font-size: 6.6px; }
.sv217-management-hint small { margin-top: 2px; color: #909ca3; font-size: 5.5px; }

@media (max-width: 760px) {
  .sv217-settings-dialog { width: min(760px, calc(100vw - 18px)); }
  .sv217-settings-panel { border-radius: 18px; }
  .sv217-settings-head {
    grid-template-columns: 42px minmax(0, 1fr) 36px;
    min-height: 76px;
    padding: 12px;
  }
  .sv217-settings-head-icon { width: 42px; height: 42px; border-radius: 13px; }
  .sv217-ticket-state { display: none; }
  .sv217-settings-close { width: 36px; height: 36px; }
  .sv217-settings-title p { display: none; }
  .sv217-settings-layout {
    grid-template-columns: 1fr;
    max-height: calc(100dvh - 104px);
  }
  .sv217-settings-sidebar {
    display: block;
    padding: 9px;
    border-right: 0;
    border-bottom: 1px solid rgba(104, 141, 160, .11);
  }
  .sv217-sidebar-label { display: none; }
  .sv217-settings-nav {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 5px;
  }
  .sv217-settings-nav > button {
    grid-template-columns: 28px minmax(0, 1fr);
    min-height: 46px;
    padding: 5px 7px;
  }
  .sv217-settings-nav > button > i { display: none; }
  .sv217-nav-icon { width: 28px; height: 28px; border-radius: 9px; font-size: 7px; }
  .sv217-nav-copy small { display: none; }
  .sv217-sidebar-divider { display: none; }
  .sv217-participants { margin-top: 6px; }
  .sv217-participants-open { min-height: 44px; padding: 6px 8px; }
  .sv217-participants-copy em { display: none; }
  .sv217-settings-content { padding: 14px 12px 16px; }
}

@media (max-width: 480px) {
  .sv217-settings-title h2 { font-size: 15px; }
  .sv217-settings-title > small { font-size: 5px; }
  .sv217-settings-nav > button { grid-template-columns: 1fr; justify-items: center; text-align: center; }
  .sv217-nav-icon { display: none; }
  .sv217-nav-copy strong { font-size: 6.4px; }
  .sv217-pane-head { grid-template-columns: 38px minmax(0,1fr); gap: 9px; }
  .sv217-pane-icon { width: 38px; height: 38px; }
  .sv217-pane-head h3 { font-size: 12px; }
  .sv217-assignee-card { grid-template-columns: 36px minmax(0,1fr); }
  .sv217-assignee-avatar { width: 36px; height: 36px; }
  .sv217-assignee-card > i { display: none; }
  .sv217-settings-form { padding: 11px; }
  .sv217-form-actions { grid-template-columns: 1fr; }
}

@media (prefers-reduced-motion: reduce) {
  .sv217-settings-pane { animation: none; }
}


.sv218-assignee-picker {
  position: relative;
  z-index: 24;
}
.sv218-assignee-toggle {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) 28px;
  align-items: center;
  gap: 10px;
  width: 100%;
  min-height: 52px;
  padding: 7px 8px;
  border: 1px solid rgba(88, 143, 168, .20);
  border-radius: 13px;
  color: #e9f0f4;
  background:
    radial-gradient(circle at 0 50%, color-mix(in srgb, var(--sv218-role-color, #71808e) 13%, transparent), transparent 36%),
    linear-gradient(180deg, rgba(12, 26, 34, .98), rgba(8, 18, 24, .99));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.025);
  cursor: pointer;
  text-align: left;
  transition: border-color .16s ease, background .16s ease, box-shadow .16s ease, transform .16s ease;
}
.sv218-assignee-toggle:hover,
.sv218-assignee-toggle:focus-visible,
.sv218-assignee-picker.is-open .sv218-assignee-toggle {
  border-color: color-mix(in srgb, var(--sv218-role-color, #62cce9) 46%, rgba(88, 143, 168, .25));
  background:
    radial-gradient(circle at 0 50%, color-mix(in srgb, var(--sv218-role-color, #71808e) 18%, transparent), transparent 38%),
    linear-gradient(180deg, rgba(16, 31, 39, .99), rgba(9, 21, 28, .99));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--sv218-role-color, #62cce9) 8%, transparent), inset 0 1px 0 rgba(255,255,255,.035);
  outline: 0;
}
.sv218-assignee-toggle-avatar,
.sv218-assignee-option-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid color-mix(in srgb, var(--sv218-role-color, #71808e) 42%, transparent);
  color: var(--sv218-role-color, #9aabb4);
  background: color-mix(in srgb, var(--sv218-role-color, #71808e) 12%, rgba(10,20,26,.92));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.035);
}
.sv218-assignee-toggle-avatar {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  font-size: 8px;
}
.sv218-assignee-toggle-copy,
.sv218-assignee-option-copy {
  display: grid;
  min-width: 0;
}
.sv218-assignee-toggle-copy { gap: 2px; }
.sv218-assignee-toggle-copy strong {
  overflow: hidden;
  color: #f1f5f7;
  font-size: 7.5px;
  font-weight: 950;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv218-assignee-toggle-copy small {
  overflow: hidden;
  color: #8b9da6;
  font-size: 5.7px;
  font-weight: 750;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv218-assignee-toggle-status {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border: 1px solid rgba(90, 139, 161, .13);
  border-radius: 9px;
  color: #899ea8;
  background: rgba(255,255,255,.018);
}
.sv218-assignee-toggle-status i {
  font-size: 6px;
  transition: transform .17s ease, color .17s ease;
}
.sv218-assignee-picker.is-open .sv218-assignee-toggle-status i {
  color: #a3d8e8;
  transform: rotate(180deg);
}
.sv218-assignee-menu {
  position: absolute;
  z-index: 90;
  top: calc(100% + 7px);
  left: 0;
  right: 0;
  display: grid;
  gap: 4px;
  max-height: 260px;
  padding: 7px;
  overflow-y: auto;
  border: 1px solid rgba(88, 143, 168, .24);
  border-radius: 14px;
  background: linear-gradient(180deg, rgba(17, 29, 37, .995), rgba(8, 17, 23, .998));
  box-shadow: 0 22px 55px rgba(0,0,0,.48), inset 0 1px 0 rgba(255,255,255,.035);
  backdrop-filter: blur(18px);
  scrollbar-width: thin;
  scrollbar-color: rgba(101, 151, 173, .32) transparent;
}
.sv218-assignee-menu[hidden] { display: none !important; }
.sv218-assignee-option {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) 22px;
  align-items: center;
  gap: 9px;
  width: 100%;
  min-height: 49px;
  padding: 7px 8px;
  border: 1px solid transparent;
  border-radius: 10px;
  color: #e9f0f4;
  background: transparent;
  cursor: pointer;
  text-align: left;
  transition: border-color .14s ease, background .14s ease, transform .14s ease;
}
.sv218-assignee-option:hover,
.sv218-assignee-option:focus-visible {
  border-color: color-mix(in srgb, var(--sv218-role-color, #71808e) 30%, rgba(91,145,168,.16));
  background: linear-gradient(90deg, color-mix(in srgb, var(--sv218-role-color, #71808e) 12%, transparent), rgba(255,255,255,.018));
  outline: 0;
  transform: translateX(2px);
}
.sv218-assignee-option[aria-selected="true"] {
  border-color: color-mix(in srgb, var(--sv218-role-color, #71808e) 38%, rgba(91,145,168,.16));
  background: linear-gradient(90deg, color-mix(in srgb, var(--sv218-role-color, #71808e) 17%, transparent), rgba(255,255,255,.018));
}
.sv218-assignee-option-avatar {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  font-size: 8px;
}
.sv218-assignee-option-copy { gap: 3px; }
.sv218-assignee-option-copy strong {
  overflow: hidden;
  color: #edf4f7;
  font-size: 7.2px;
  font-weight: 900;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv218-assignee-option-copy small {
  overflow: hidden;
  color: #8d9da6;
  font-size: 5.6px;
  font-weight: 700;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.sv218-assignee-option-check {
  justify-self: center;
  color: var(--sv218-role-color, #8fb4c5);
  font-size: 7px;
  opacity: 0;
  transform: scale(.7);
  transition: opacity .14s ease, transform .14s ease;
}
.sv218-assignee-option[aria-selected="true"] .sv218-assignee-option-check {
  opacity: 1;
  transform: scale(1);
}
@media (max-width: 680px) {
  .sv218-assignee-menu { max-height: 220px; }
  .sv218-assignee-toggle { grid-template-columns: 32px minmax(0,1fr) 26px; min-height: 48px; }
  .sv218-assignee-toggle-avatar, .sv218-assignee-option-avatar { width: 32px; height: 32px; }
}